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CX expert Bill Price on creating frictionless customer experiences

Intercom, Inc.

He’s a keynote speaker, adviser, and co-author of several books on the subject, including the provocatively titled The Best Service is No Service , Your Customer Rules , and his latest The Frictionless Organization: Deliver Great Customer Experiences with Less Effort. ” Something like that. ” Something like that.

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The Evolution of CS Operations

Gainsight

Others were consultative, or they advised about technical needs. A true CS Ops leader will lead from the pack with a clear message of direction and communicate creatively to make sure they are understood. Silos can be easily remedied with a shared campaign calendar and data governance agreement. . They are listeners.

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Azure Virtual Desktops: Questions & Answers

eG Innovations

The audience also shared some of their own technical experiences of real-world AVD usage. Where can I get technical details of real AVD deployments at scale? How to ensure compliance and increase security by Monitoring Azure AD Audit logs – one for healthcare/government and security conscious organizations.

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Citrix Monitoring Masterclass with George Spiers – Q&A

eG Innovations

I work for the [redacted] Government, currently the topic is to kill our (on-premises) Citrix farm and go to Microsoft Azure Virtual Desktop… I know – MS AVD can’t give the high security like AVD + Citrix… is monitoring for these hybrid-environments possible? You can monitor the Citrix Cloud using eG Enterprise.,