Userpilot

MAY 24, 2022

In today’s competitive business landscape, outstanding customer support is what can help you not only retain existing customers but attract new ones and boost retention. What’s more, technology has made it possible to empower users with greater control over the process. This is particularly important for onboarding a new user.

Feedback Software 98

Feedback Software Reporting Tools Customer Experience Data Visualization 98

Business of Software Conference

MAY 15, 2019

Here, Tom outlines some of the key things he learned during his ‘fails’ that have helped propel Metail to the level of success they’re currently experiencing with the help of the Fresh Prince of Bel Air. I went on to do management consultancy at ZS associates. Video, Slides, & Transcript below. Transcript.

Research Software 55

Research Software Technology User Testing Fractional CTO 55

Intercom, Inc.

APRIL 15, 2021

For Francis Brero , co-founder and CRO of MadKudu – a marketing operations platform that helps companies identify, qualify, and engage with their leads based on how likely they are to convert – this actually opens up a whole lot more possibilities.As Stop automating everything.

Data Visualization 118

Data Visualization Analytic Tools Research Software Feedback Software 118