Inbound Leadership Outbound Sales Training 
Intercom, Inc.
APRIL 4, 2019
What we’ve done instead is to have very well-coordinated schedules [for sales reps] so that we still maintain those single minute SLAs to respond to leads. Reps will be in inbound, lead-taking mode for two hour blocks throughout the day and they’ll take them through qualification all the way through to close.
Intercom, Inc.
JANUARY 16, 2019
If you want to understand how to build a great SaaS sales organization, you should read Mark Roberge’s The Sales Acceleration Formula. Mark is the Chief Revenue Officer at Hubspot, a company that has created tremendous success by perfecting the inbound marketing plus sales model. Tonni Bennett, VP of Sales, Terminus.
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