Gainsight

FEBRUARY 2, 2024

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. Customer training used to involve writing a 300-page user manual and delivering a week-long, on-site seminar for all new users. The customer success landscape has changed. What Is Customer Training?

Education 52

Education User Testing Customer Experience Research Software 52

freshtrax

SEPTEMBER 24, 2019

Adjust is now a well-established technology provider and plays a major role in shaping the future of the market. The training is all done in English and consists of a mix of readings, tests, and tasks. Learning continues even after training, as our coursework includes mandatory reading and testing whenever we release new features.

Analytic Tools 97

Analytic Tools Research Software Feedback Software User Testing 97

Userpilot

MAY 19, 2021

SaaS marketers need to move fast and break things, but rather than jumping from one ‘shiny new growth hack’ to another, stick to a few tried and tested tactics first. Dofollow.io’s Online Community That Helps Them Test Out Their Product Ideas. SaaS Inbound Marketing. Social Media. Ebooks, whitepapers, etc. Paid digital ads.

Research Software 119

Research Software B2B User Testing Customer Experience 119