Userpilot

JANUARY 16, 2024

To cater to their needs, provide resources in different formats, video tutorials , and webinars. Webinar registration page. Thanks to its template library, intuitive design, and integrations with other tools, it has become a go-to visualization tool for SaaS teams. Survey template library in Userpilot. What else is there?

Data Visualization 100

Data Visualization Feedback Software Analytic Tools Onboarding KPIs 100

Userpilot

OCTOBER 6, 2023

You can find good examples of SaaS product demos in Grammarly’s dummy content editor, Airtable’s captivating 2-minute sales video, SurveyMonkey’s template library, and more. But they can also be delivered one-on-one via video conferencing or to multiple potential customers via webinars. What is a product demo?

Demo 100

Demo Product Research User Friction Data Visualization 100

Userpilot

AUGUST 14, 2023

Host webinars to promote new features. Content formats such as blog posts, newsletters, informative videos, webinars, etc., You can go beyond the initial engagement by updating and expanding your resource library to nurture strong relationships with existing customers. Webinar invitation to promote new features.

Onboarding KPIs 96

Onboarding KPIs Strategy Marketing User Testing 96

Userpilot

APRIL 10, 2024

TL;DR A knowledge base is a centralized library that offers access to helpful information about a product or service. A knowledge base is a centralized self-service library of information about a product or service. Create a knowledge base code-free with Userpilot.

Feedback Software 93

Feedback Software Analytic Tools Research Software Data Visualization 93

The Product Coalition

MARCH 10, 2021

Read on to learn how to go further in your teaming agreements, or watch the webinar here. Watch this webinar to get the “Starter Pack” for a Definition of Ready. This webinar goes further to understand the nuances between Acceptance Criteria and Definition of Done. or if this article inspires you to go further.

Research Software 143

Research Software Webinar Product Research User Testing 143

Userpilot

JANUARY 14, 2023

Creating webinars and offering live training demos to help users tackle specific problems or use cases. This is what Tolstoy did with their video library, making it an available in-app resource that users can turn to when faced with challenges. Create webinars for specific use cases. Create webinar invite modals on Userpilot.

Customer Experience 98

Customer Experience Feedback Software Education Customer Feedback 98

Userpilot

JUNE 19, 2023

Apart from text docs, you can use the resource center to embed videos , webinars, checklists , and surveys. Litmos pricing Litmos has 3 simple plans, one for the LMS only, one for the content library, and one for both. Let’s start with the Resource Center widget. Userpilot resource center.

Analytic Tools 95

Analytic Tools Feedback Software Reporting Tools Systems Review 95

Gainsight

JANUARY 6, 2023

We compiled our best product experience resources from last year, including blogs, ebooks, webinars, and more. We have more information in our Resource Library. You can also subscribe to our email newsletter to be the first to get our insights on product experience strategies and access to events, webinars, articles, ebooks, and more!

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Research Software 52

Intercom, Inc.

MAY 6, 2020

Register for our May 13th webinar. So we’ve created a whole new settings page to let you see, review, and manage your entire library of saved replies. Join our May 13th webinar to get more tips on how these new features work together. Want to see them in action? Automate answers to your most common questions with Resolution Bot.

Data Visualization 129

Data Visualization Analytic Tools Customer Feedback Feedback Software 129

Userpilot

SEPTEMBER 8, 2022

A well-designed help center may contain should contain more than one resource, including product documentation, live chat support, in-app tutorials, webinars, search bar, case studies, etc. Webinars are video presentations or workshops held virtually. Whichever form they take, in-app tutorials provide value and drive product adoption.

Feedback Software 98

Feedback Software Customer Experience User Testing Customer Feedback 98

Userpilot

MARCH 6, 2024

This could be by subscribing to the company’s newsletter (like our Product Rantz ), following the brand on social media, or attending its webinars. Userpilot webinars. Interest stage Once aware, the customer may show more interest in the product. That’s why make sure your acquisition strategy leverages multiple channels.

Analytic Tools 95

Analytic Tools Data Visualization Research Software Onboarding KPIs 95

Intercom, Inc.

SEPTEMBER 7, 2018

In the past month, we have unveiled our new Custom Bots feature , an ever-increasing library of apps and new integrations to help these teams boost their performance, automate workflows, increase conversions, focus their time and get more done. Increase webinar registration with the Zoom Webinars app.

Feedback Software 123

Feedback Software User Testing Customer Experience Webinar 123

Userpilot

FEBRUARY 20, 2023

Improve your relationship with users by collecting and acting on feedback and providing support through webinars and help center articles. This example from Campaign Monitor includes a how-to video plus a library of training videos to help the user get started: Campaign Monitor onboarding email. Userpilot webinar invite modal.

Analytic Tools 94

Analytic Tools Data Visualization Feedback Software Customer Feedback 94

Userpilot

JANUARY 26, 2024

This could be in the form of a resource center with product documentation, video tutorials , webinars, or blog posts. Creating the in-app surveys takes no time thanks to the template library and visual editor. Userpilot survey template library. Product-led growth playbook: Resource center for proactive in-app support.

Analytic Tools 93

Analytic Tools Feedback Software Data Visualization User Testing 93

Pragmatic Marketing

APRIL 15, 2020

We want this place to be your go-to source for everything product: from insightful conversations with peers from around the world on the topics you care about most, to a robust library of tools and examples that can be applied to every product, to industry-specific discussion groups, to member-exclusive events with industry legends, and beyond.

Webinar 91

Webinar Events Framework Marketing 91

Pragmatic Marketing

APRIL 15, 2020

We want this place to be your go-to source for everything product: from insightful conversations with peers from around the world on the topics you care about most, to a robust library of tools and examples that can be applied to every product, to industry-specific discussion groups, to member-exclusive events with industry legends, and beyond.

Webinar 91

Webinar Events Framework Marketing 91

Gainsight

FEBRUARY 23, 2021

You may have recently heard about the importance of Net Dollar Retention from Nick’s blog post earlier in the month , as well as the webinar we did with Bessemer Venture Partners. The blog post and webinar were more focused on why Net Dollar Retention is so important. But how do we go about improving it?

Framework 64

Framework Feedback Software Onboarding KPIs Customer Experience 64

UX Planet

DECEMBER 11, 2023

As a student, you will also gain access to exclusive live webinars with prominent guest speakers. CDI also does an exceptional job in welcoming new students into the conversation design community, providing them with a HUGE resource library, including past privately hosted events and connection opportunities. A sure do-not-miss!

Technical Review 69

Technical Review Certifications Software Review Feedback Software 69

Userpilot

MARCH 21, 2024

For example, you can start hosting webinars if your target audience is into learning more about their JTBDs. Userpilot ’s webinars designed to acquire and engage customers. For example, you can offer a library with more professional templates to users who used a basic premade template during their onboarding.

User Testing 104

User Testing Analytic Tools Research Software Feedback Software 104

Userpilot

MARCH 3, 2022

Slack call their knowledge base a ‘Resource Library’, and it’s certainly extensive – with options to visit the Help Center, read a range of relevant articles or sign up for a webinar. Slack has a large library of resources to help its customers. Case studies.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Customer Experience 97

Userpilot

JULY 15, 2021

Common onboarding tools include signup flows , onboarding emails , welcome screens , checklists , tooltips , interactive walkthroughs , and webinars. Onboarding webinars. Webinars are commonly used in onboarding as a way of shortening the distance between your company and its customers. Onboarding gamification.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Userpilot

JUNE 10, 2019

You’ll likely need a progress tracker and empty states and maybe a few different options for in-depth learning, like webinars or guides (covered below). It tells me my new account details and sends me to their library of guides to get started. Categorize content into libraries. The welcome email from Slack is absurdly simple.

Analytic Tools 140

Analytic Tools Marketing Customer Experience Data Visualization 140

Userpilot

NOVEMBER 22, 2023

Marketing emails and marketing events Event name : filter based on the specific name of the webinar. Some of its features include sale automation, product library, meeting scheduling, and standard CRM interface configuration. Form ID : populates the name of a form. Origin : allows you to filter by either Online or in-person.

Data Visualization 90

Data Visualization Analytic Tools Customer Experience Customer Feedback 90

Intercom, Inc.

APRIL 7, 2020

For online collaboration tool Miro , their extensive library of help content has been an important self-serve resource for customers who are getting started with their product. In fact, 37% of teams have posted additional help articles since the global crisis began. Most of the tickets we get are questions from new users around basic usage.

Customer Experience 217

Customer Experience Reporting Tools Research Software Data Visualization 217

Gainsight

OCTOBER 17, 2023

You want a vast content library, in-depth courses with detailed learning paths, and certification programs that help your customers achieve product mastery. Instead, see what you already have—think of existing help articles, decks, and webinars. And I get it. These assets are free game and can provide a treasure trove of content.

Feedback Software 52

Feedback Software User Friction Education ChatGPT 52

Userzoom

DECEMBER 9, 2019

Proving Value & Quantifying the Impact of UX Research through Benchmarking [On-demand webinar]. Download the library. Top tips for presenting user research results to stakeholders [Article]. Benchmarking 101 [ebook]. Streamline your process.

User Testing 111

User Testing Research Software Data Visualization Reporting Tools 111

Intercom, Inc.

NOVEMBER 5, 2018

Best of all, when paired with our library of apps, it’s easier than ever to drive more conversions like webinar sign-ups, newsletter subscriptions, booking meetings and tons more. Get started with Answer Bot here , or learn more here. 4x engagement and drive action automatically with video bots.

Customer Experience 120

Customer Experience Data Visualization Analytic Tools Customer Feedback 120

Userpilot

NOVEMBER 30, 2022

You should offer a variety of resources through your resource center including but not limited to knowledge-base articles, videos , interactive walkthroughs , webinars, etc. Tutorial videos and pre-recorded webinars. Product updates & release notes. Interactive walkthroughs for specific features.

Feedback Software 96

Feedback Software Analytic Tools Reporting Tools Data Visualization 96

Gainsight

NOVEMBER 20, 2019

Pragmatic Institute’s resource library spans everything from articles, reports, ebooks, and webinars to keep product professionals up to date on the latest trends. Gainsight has our own growing library of product management articles, guides, webinars, and more you can find here. Pragmatic Institute.

Books 80

Books Blog Feedback Software User Testing 80

Userpilot

OCTOBER 26, 2023

– Leah Tharin To view how PLG for complex products is challenging, check out the webinar below from PLG specialist Leah Tharin. Product-led Growth is tricky with complex products because resorting to a human selling it is usually easier. Leah Tharin: PLG for Complex Products.

Analytic Tools 93

Analytic Tools Feedback Software Product Research Data Visualization 93

Userpilot

OCTOBER 31, 2023

For example, you could host webinars , have documentation and blog posts users can read on your website, make micro videos , have product tours, etc. Userpilot video library. So create a variety of learning resources so everyone can find what works for them.

Feedback Software 91

Feedback Software Research Software User Testing Onboarding KPIs 91

Gainsight

APRIL 18, 2022

This issue was the recent focus of a Gainsight webinar hosted by Adam Joseph, Regional VP-EMEA, and guest Ian Anis, Regional VP of European Customer Success at Tableau. To view the entire webinar and others featuring Adam Joseph, check out our Resources Library !

Data Visualization 52

Data Visualization Technical Advisors Analytic Tools Customer Experience 52

Userpilot

DECEMBER 19, 2022

The resource center houses all of your learning resources, including your blogs, webinars, tutorial videos, FAQs, and contact information. Each demo in your library should focus on one specific feature or product use case. To be truly effective, create product demos for every likely sales question.

Feedback Software 97

Feedback Software Customer Experience Customer Feedback Product Research 97

Agile Velocity

OCTOBER 9, 2018

See below for the full webinar recording and summary. our Agile Transformation Library. The post Webinar Recap “Pulling Off An Agile Transformation: True Stories from Leaders” appeared first on Agile Velocity. Don’t let the stress of change overshadow your progress.

Webinar 40

Webinar Agile Finance Framework 40

Userpilot

JUNE 26, 2023

You can do it by building a resource center with support documents, onboarding resources, video tutorials , and webinars. In-app surveys – easy to customize without any coding A template library so that you don’t have to create surveys from scratch (unless you really want to) Customer feedback survey templates in Userpilot.

Feedback Software 93

Feedback Software Analytic Tools Research Software Customer Feedback 93

ProductPlan

JANUARY 21, 2021

Design teams may also build playbooks and libraries that support the greater organization. To learn more about tools experts use in product design teams, watch our recent webinar: Another example where a product design roadmap might be useful is in team support and planning.

Research Software 52

Research Software Roadmap Product Research Customer Experience 52

Userpilot

SEPTEMBER 5, 2022

The classes are live webinars led by a CS expert where each student must have their camera on, interact, ask questions, and collaborate. SuccessCoaching’s certification gives you access to a huge course library, where you can learn in-demand skills for customer success. The 15 classes cover: Customer goals and outcomes.

User Testing 96

User Testing Customer Experience Customer Feedback Certifications 96