Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

People-First Product Leadership

SEPTEMBER 17, 2023

To ensure I hit all the key topics, I asked individuals across the organization to do a review - anchoring on people the new PM would be working with directly. Welcome <insert name> We are thrilled to have you join the <insert name> team! What are some tricky points to keep in mind when exploring point solutions?

Research Software 52

Research Software Data Visualization Analytic Tools Feedback Software 52

Usersnap

AUGUST 20, 2021

Unfortunately, it’s happened to us; as one time is already too many for any growing SaaS company, we needed to come up with a way to improve our analysis process. You can collect customer feedback in a variety of ways: Messenger tools Social media Email. You’ll want to keep your NPS at +30 and above for SaaS.

Feedback Software 52

Feedback Software Customer Feedback User Testing Data Visualization 52