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15 Best Product Management Software Tools for PMs in 2023

Userpilot

TL;DR Product strategy tools assist product teams in defining, creating, and executing product strategies aligned with business objectives and user needs. Roadmapping software visualizes and plans product development over time, facilitating coordination and alignment across teams. Let’s get right to it!

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Customer Education & Training: The Investment That Keeps on Giving

Gainsight

Today’s forward-thinking companies are using new approaches to customer training-including online webinars, knowledge bases, live chat, and online courses. Teaching a new customer how to use your product is an excellent way to shape your product development roadmap. These are just the tools, however.

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Product Failure: Why New SaaS Products Fail and How to Avoid it

Userpilot

Help customers experience value with minimum viable onboarding and use in-app messaging to gradually reveal new functionality to keep them engaged. Product failure is also attributed to a lack of product vision and innovation. Use customer feedback and requests to inform product development but not before you validate them.

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Creating Customer Feedback Systems: A Step-By-Step Guide

Userpilot

It’s good practice to customize the messages for different users. For example, if the user gives you a really good NPS score, you can prompt them to promote the product by writing a review. For prioritization, use a framework that is aligned with your organizational and product goals.