Gainsight

JULY 10, 2023

If you’re looking to enhance your customer engagement model for scale while also optimizing your resources, the tips shared in our recent Grow and Tell webinar provide a strong start. Start Simple With One-to-Many Webinars For organizations looking to augment the role of CSMs through digital means, several strategies can be initiated.

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Userpilot

MARCH 29, 2022

One of the latest buzzwords in the SaaS circles is the ‘Product-led growth’ strategy. Several SaaS experts are raving about this ‘go-to-strategy’ that promises to boost customer engagement and satisfaction by making the ‘product’ the hero of everything the organization does.

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Gainsight

DECEMBER 8, 2022

We’re sharing five actionable strategies from our Pulse Europe 2022 panel. This first strategy comes from Sonia Leighton, Chief of Customer Success at Arbor Education. Our second strategy is from Ky Ismet, Director of CS at Ometria. The third strategy comes from Mari-Frances Bentvelzen, SVP and GM at SAP Concur SMB.

Customer Experience 52

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Alchemer Mobile

NOVEMBER 25, 2019

In this webinar, Robi Ganguly, CEO and Co-Founder, Apptentive and Ben Johnson, VP Mobile Strategy, Rightpoint will cover the essentials to have in place both pre- and post-launch in order to provide the best customer experience possible. Welcome to today’s webinar. What comes next is equally as important.

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Userpilot

FEBRUARY 4, 2023

Using tooltips and running webinars to guide customers can help you drive feature discovery. Strategic initiatives serve as the core foundation for your company’s strategies and play a crucial role in their success. Goal Objectives Strategy Tactics (GOST) marketing plan model. What are strategic initiatives?

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Userpilot

MARCH 26, 2024

In this article, we’ll take a closer look at the different stages of a feature launch and outline strategies to help you get it right. A product launch strategy aims to create a new product to expand your customer base and increase revenue. Book a demo to understand how it can fit into your feature launch roadmap.

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Userpilot

MARCH 26, 2024

In this article, we’ll take a closer look at the different stages of a feature launch and outline strategies to help you get it right. A product launch strategy aims to create a new product to expand your customer base and increase revenue. Book a demo to understand how it can fit into your feature launch roadmap.

User Testing 52

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Userpilot

MARCH 26, 2024

In this article, we’ll take a closer look at the different stages of a feature launch and outline strategies to help you get it right. A product launch strategy aims to create a new product to expand your customer base and increase revenue. Book a demo to understand how it can fit into your feature launch roadmap.

User Testing 52

User Testing Feedback Software Product Research Research Software 52

Userpilot

MARCH 26, 2024

In this article, we’ll take a closer look at the different stages of a feature launch and outline strategies to help you get it right. A product launch strategy aims to create a new product to expand your customer base and increase revenue. Book a demo to understand how it can fit into your feature launch roadmap.

User Testing 52

User Testing Feedback Software Product Research Research Software 52

Userpilot

MARCH 26, 2024

In this article, we’ll take a closer look at the different stages of a feature launch and outline strategies to help you get it right. A product launch strategy aims to create a new product to expand your customer base and increase revenue. Book a demo to understand how it can fit into your feature launch roadmap.

User Testing 52

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Userpilot

JULY 18, 2023

TL;DR Product strategy tools assist product teams in defining, creating, and executing product strategies aligned with business objectives and user needs. Roadmapping software visualizes and plans product development over time, facilitating coordination and alignment across teams. Let’s get right to it!

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Intercom, Inc.

MARCH 16, 2021

The typical support “strategy” is to let common issues roll in for your support team to address. With the right strategy and proactive support tools – think Outbound Messages , Product Tours , Mobile Carousels , and Banners – you can alert customers to known issues, like delivery delays, bugs in your product, and website downtime.

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Alchemer Mobile

AUGUST 6, 2020

The Two Most Impactful 2020 Product Management Trends | With digital transformation and customer experience at the forefront of most enterprise brand strategies in 2020, product-focused roles are changing drastically. Executive teams recognize the critical role product and road mapping can play in the overall customer experience.

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Alchemer Mobile

MARCH 11, 2021

Once you’ve identified the answers to these questions, you can build a mobile customer feedback strategy. Message centers. Fun fact: The number of surveys sent in 2020 increased by 50% year-over-year (for more mobile engagement benchmarks like this, register for our upcoming webinar ). Message center. Love Dialog.

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ProductPlan

JULY 13, 2020

As organizations grow and expand, keeping stakeholders and employees on the same page to drive alignment with your product strategy can be a big challenge. It’s up to the product leader and product team to unite everyone around the product strategy. 5 Strategies for Driving Alignment. 5 Strategies for Driving Alignment.

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Userpilot

JUNE 22, 2023

Trigger new feature announcements and send webinar invitations to educate relevant user segments. You should utilize the checklist as a roadmap to drive users to the activation point. Use interactive walkthroughs to guide users in-app Interactive elements such as tooltips , pop-up messages, etc., Webinar invitation in Userpilot.

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Split

MAY 9, 2024

Successful planning intertwines strategy, communication, and the use of tools. This post presents practical tips for successfully planning and implementing feature releases, covering everything from setting clear goals to advanced strategies, including feature flags for deployment control. Flag testing is an iterative process.

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ProductPlan

MARCH 17, 2021

At its most basic level, a customer-led product strategy means that your customers are the top priority at all times. You don’t have to copy their approach, but you can tease out the best bits and blend them into the perfect strategy for you. Sounds pretty obvious, right? Making it Personal.

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Gainsight

AUGUST 17, 2022

The theme this year is “Unstoppable Together” and the opening keynote by Nick Mehta, CEO of Gainsight, proved just how important that message is for everyone at this moment in time. Business strategies and tools that drive durable growth. . Learn more about the Durable Growth Playbook by registering for our newest webinar series.

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Userpilot

JANUARY 19, 2023

Tracking customer retention costs is important because it helps to evaluate pricing strategies , measure return on investment (ROI), and identify the real customer lifetime value (CLV). Leverage in-app communication strategies to prompt engagement Using in-app messaging , guides , tutorials , etc., Kontentino welcome screen.

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Userpilot

OCTOBER 16, 2022

Our 15 customer intimacy strategies include the following: Mapping the customer journey and listing all touchpoints to get a holistic view of the user journey. Host webinars to educate and interact with your audience. Build a public roadmap where customers can submit feedback and feel involved. How to build customer intimacy?

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ProductPlan

MARCH 17, 2021

At its most basic level, a customer-led product strategy means that your customers are the top priority at all times. You don’t have to copy their approach, but you can tease out the best bits and blend them into the perfect strategy for you. Sounds pretty obvious, right? Making it Personal.

User Testing 52

User Testing Reporting Tools Data Visualization Customer Feedback 52

Userpilot

SEPTEMBER 14, 2022

On the other hand, product management is responsible for developing the product roadmap, managing the product lifecycle, and working with engineering to bring the product to market. Go-to-market strategy. This will help you create marketing messages that stand out and resonate with your target customers. Market Research.

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Userpilot

MARCH 11, 2022

Check out the Product Adoption School , User onboarding on-demand webinars (both powered by Userpilot), Product School Online Courses , Learn ProductLed Growth, and Bart Jaworski’s course on Udemy. launch new features to the right user segment with contextual in-app messaging. Prioritization and Roadmapping tool – airfocus.

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Userpilot

JUNE 29, 2022

As part of the development process, product stories are derived from the user stories and product roadmaps created by the product manager. Select a story medium that’s more relevant to your audience and close out your message with an appropriate call to action. Narrate the product strategy. Slack NPS survey.

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Userpilot

AUGUST 30, 2023

What strategies can you implement to drive acquisition and retention faster? Get ready to dive into insightful discussions, practical strategies, and real-world examples that will empower you to create and manage products that meet user needs and leave them truly satisfied. But how do you do that? Product growth speakers.

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Alchemer Mobile

MAY 7, 2020

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. They create seamless digital experiences driven by insight, strategy, and technology, and design to evolve the way their clients do business.

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ProductPlan

FEBRUARY 14, 2023

Keep your calendar updated—along with your status icons on your asynchronous messaging platform of choice—so your team can quickly see if you’re available for an impromptu interaction. As discussed in our “Working Better Together” webinar, asynchronous video is an often overlooked yet versatile communication tool for remote leaders.

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Gainsight

AUGUST 6, 2021

Ensuring visibility into your product roadmap and building a communication channel will keep your CS teams informed on what’s coming and what they should expect. A sound communication strategy will help your customers gain awareness and accelerate adoption. Ready to launch the new feature? And when that happens, everyone wins.

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Mironov Consulting

APRIL 12, 2020

Assume that some of your team may need more (short-term) help around cross-functional strategies, complex planning or other “deep thinking” tasks during this very stressful period. Then Onto Crisis Product Strategies. Perhaps swap in group messaging or real-time event streaming or virtual auctions?

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Userpilot

FEBRUARY 26, 2023

It also helps you determine the effectiveness of your messaging. The result of your tracking efforts here will determine whether your messaging should be altered or you’ll be better off re-targeting users’ demographics similar to those who upgraded. Prodcamp public roadmap. Userpilot resource center.

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Alchemer Mobile

MARCH 18, 2021

While we encourage you to download the full guide and dive into the data, we also hosted a webinar revealing some of the key takeaways from the report if you prefer to digest information in video format. You can reach us here or message us on social media @Apptentive. So make sure you do that. I just heard Lola make noise. There we go.

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The Product HQ

MAY 10, 2024

If you are already doing a job, you must acquire relevant experience in data science, data analytics, product development, and product strategy and roadmaps. And prepare a catchy message for online connections. Business Acumen : Understand market trends, customer needs, and business strategy.

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Userpilot

NOVEMBER 7, 2023

That said, we’ll go over how to build a strong customer engagement strategy that cultivates trust and unlocks product growth. Customer engagement marketing is about the strategies and communication tactics for building a solid customer-product relationship through an engaging customer experience. What is customer engagement?

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ProductPlan

MARCH 31, 2022

When it comes to the product team’s organizational structures and strategies, product operations is the hot new thing. They create strategies and plans aligned with corporate goals and the needs of current and future customers. Product roadmap delays. Watch our webinar: “Do We Even Need Product Ops?

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ProductPlan

NOVEMBER 9, 2020

During our “Supercharge Your Product Roadmap with Customer Feedback” webinar , Brian Tran , Director of Product Management at UserTesting, urged product managers to figure out why customers/users are less forthcoming with feedback. Poor communication or messaging? 3 Ways to Gather Feedback from Unengaged Customers.

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Userpilot

APRIL 30, 2024

From the article, you will learn why you should develop a value-based growth strategy for your SaaS and how to do it. TL;DR Value-based growth is a strategy that prioritizes delivering value to customers. A robust customer success strategy enables customers to get the most out of the product.

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