What Are Customer Touchpoints and How To Identify Them? [Examples Included]
Userpilot
SEPTEMBER 12, 2022
Do you know that customer touchpoints can exponentially influence product growth ? It may be reading articles on your blog, engaging with ads, leaving reviews, contacting the support team, and so on. Group customer touchpoints by using the Pirate metrics framework. Focus on the most important touchpoints in each stage: 1.
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