Userpilot

FEBRUARY 20, 2023

Pendo vs Amplitude? Which of them should you choose to generate growth insights for your product? TL;DR Product analytics is the process of collecting and analyzing data about product usage and user behavior. TL;DR Product analytics is the process of collecting and analyzing data about product usage and user behavior.

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Userpilot

MARCH 17, 2022

End-user training bridges the gap between mere signups and actual usage of SaaS products. People are not likely to find value in a software product if they are left alone to figure everything out. Many of them will leave the moment they encounter friction or perceive the SaaS product as too complex for them.

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Userpilot

FEBRUARY 21, 2023

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. And your role at a customer success team? Here are four steps for building a user adoption strategy: Do customer research and create user personas.

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Userpilot

DECEMBER 19, 2022

This is essential because your customers aren’t all the same; their needs change as they progress through your product. Today’s article is going to discuss the onboarding phases and their importance for product adoption. It all begins when the customer signs up for your tool and has a continuous effect. Welcome new users.

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bpma ProductHub

FEBRUARY 4, 2018

But since this is the BPMA, we’re thinking about the oft-merged roles of Product Manager (PM) and Product Owner (PO). On January 23rd, Pragmatic Marketing hosted a webinar entitled “Six Ways Product Management’s Role Will Change in 2018.” Engages in market-sensing activities to determine the future of the product.

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Userpilot

JANUARY 9, 2023

Every good product marketer knows; the only thing better than acquiring new customers is retaining existing customers. Can personalized retention marketing grow your customer’s lifetime value and customer retention rate? What personalized customer retention strategies are open to you?

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Userpilot

AUGUST 16, 2023

Without retaining users , you’re throwing away money and resources spent acquiring customers that’s why having a retention playbook is helpful. A user retention playbook will keep your customers happy and continue using your product for longer. Build relationships with your customers by building an online community.

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Userpilot

OCTOBER 19, 2021

Although best known for its analytics , Pendo features two other toolsets that are of value to product marketing teams. There's a product tour system that guides users towards feature adoption. Pendo’s analytics includes the following 4 features: Paths, Funnels, Reports, and Retention. Pendo Analytics features.

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Userpilot

MARCH 16, 2022

Which customer onboarding metrics can you use to track the success of your onboarding efforts? Customer onboarding can be tricky. This makes it all the more important to select the right metrics to optimize your customer onboarding. Customer onboarding not only helps users reach their Aha!

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Userpilot

MAY 26, 2022

What is product education? How can you use a user onboarding platform to build a great product education in-app experience for your users? Let's dive into what product education is, its importance, how you can build it, and what tools you can use to educate your customers. What is product education in SaaS?

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Userpilot

NOVEMBER 15, 2021

In this blog post, we’re going to break down the pros and cons of using UserGuiding as an onboarding and engagement tool for SaaS and give you the best alternatives that may fit your specific needs and use cases. UserGuiding lets you implement UI patterns like tooltips to promote new features and get customers to use them.

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Userpilot

JUNE 4, 2021

Because we have several years of expertise in user onboarding, product adoption, and UI/UX design, we’ve used all the tools from this list. WalkMe is a cloud-based platform that helps product managers and customer success managers to manage in-app experiences and create product tours.

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Userpilot

DECEMBER 17, 2021

Product marketing vs marketing? You see a lot of SaaS companies hiring for product marketing roles and it’s a bit confusing. Is there even any difference between product marketers and your regular marketer? There’s a difference between product marketing and traditional marketing. Which does your company need?

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Userpilot

JULY 29, 2021

Are you looking for customer engagement solutions that can give you an upper hand in creating stronger customer relationships? It can be quite confusing if you don’t know what tactics will improve customer engagement in your product. Higher customer retention. Increased customer lifetime value ( LTV ).

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Mind the Product

NOVEMBER 28, 2019

He’s someone you’ll certainly have come across if you’re at all interested in any of the discussion around the thinking and theory behind product management. Currently, John is the product evangelist at San Francisco product analytics software developer Amplitude. Most of my work is external facing,” he says.

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Userpilot

JULY 26, 2021

Have you, like me, ever wondered how it’s possible to try so many SaaS products for free? It’s because of something called product-led growth (or product growth for short.). They use their product as the selling point. They promote their products, right? But isn’t that what all companies do? Not exactly.

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CardBoard

AUGUST 24, 2023

If you’ve landed here, chances are you’re curious about what Product Operations, or Product Ops, is all about. Maybe you’re considering a career in this field, or perhaps you’re a business leader wondering if your organization could benefit from a dedicated Product Ops team. What is Product Operations?

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Userpilot

JUNE 17, 2019

If you’re looking for Pendo competitors to better suit your needs, then you’ve come to the right place. We’ve tried out many Pendo alternatives, each with their own specific use case. By the end of this article you’ll have a greater understanding of Pendo competitors and which one you should use. User Segmentation.

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Analytic Tools Feedback Software User Testing Customer Feedback 52

Gainsight

MAY 8, 2019

Buying the wrong software and getting stuck with a product that doesn’t serve your needs. So with that in mind, I wanted to provide a take on Pendo alternatives. This post focuses on 10 areas of Gainsight PX compared to Pendo—but don’t stop the process after you’ve finished. Gainsight PX is purpose-built for product experience.

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Userpilot

JULY 19, 2021

It is not enough to support your users only when they have issues with your product. You have to engage with them at various stages in their user journey for a great customer experience. said that customer experience at most companies needed to improve. What is a customer engagement platform (CEP)?

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Userpilot

MAY 14, 2020

Onboarding your customers successfully is tricky, right? That’s why choosing the best customer onboarding software is a big decision. Your customers won’t see any value from your product. Your customers won’t see any value from your product. Scale stage customer onboarding software.

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Userpilot

JUNE 22, 2021

When new users drop off, product metrics suffer. The best onboarding software for SaaS companies will not require your product team to engage an engineering team to be effective. allows you to build experiences as a customizable layer on top of your existing product. Frustrated that your new users drop off before activation?

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Userpilot

MAY 5, 2021

The same can be said about the paths that users take to convert into paying customers. They are completing a series of steps or tasks from when they sign up for your product until they get their job done. Of course, these products come with their own strings attached, and you have to be aware of their advantages and shortcomings.

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Userpilot

MAY 7, 2021

And how do you turn your SaaS product into a self-service solution? Product adoption tools for self-service software. Customer support tools for self-service software. Most SaaS businesses can benefit from a self-service approach, provided that their product is not extremely complicated or of life-changing importance to users.

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Product Innovation Educators

JULY 16, 2018

Combining innovation and data to delight customers. What products do you use that you love? Think of a product that you are glad to tell other people about. Or, maybe how the product makes you feel. Great products are ones that we love. Summary of some concepts discussed for product managers. [4:10]

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Userpilot

APRIL 29, 2021

A product without customer onboarding software is a lot like attending a dinner party where you don’t know anyone and haven’t been welcomed in. Fortunately, there is quite a selection of customer onboarding tools and platforms available on the market to simplify the implementation of onboarding processes for your SaaS product.

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Userpilot

JANUARY 25, 2022

If you’ve released an innovative new product update, you may need to study the art of new feature onboarding before your customers want to use it. But how do you go about teaching customers to understand new features without spending a fortune on code? Generally, this involves a product tour of some kind.

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ProductPlan

JULY 11, 2019

Product teams must not only create an amazing product, they also need to set the stage for the product getting the awareness it requires for trial and user adoption. If a new feature or product never gets used, it doesn’t matter how awesome it is… it’s gathering the same dust as every less great product on the market.

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Userpilot

MAY 14, 2019

The 5 products we chose were: Pendo. Here at Userpilot, we’re obsessed with driving product adoption, both for our own users, and for our customers’ users. It’s a cloud-based platform that provides Product and Customer Success Managers with the tools they need to drive user adoption through their app or product.

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Usersnap

DECEMBER 14, 2021

When used well they will cut your churn, improve user experience, and increase the likelihood that ex-users become customers again in the future. In the course of this blog, we’ll explain what exit surveys are, why they matter, what the best questions to ask are, ways to cut churn using exit surveys, and how to put one together for yourself.

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Userpilot

FEBRUARY 15, 2022

6 ways to turn passive customers into engaged users. Daily active users (DAU) are the total number of unique visitors who use your product’s core features daily. Userpilot is best for building engaging user onboarding flows into your product with ease and without the need to code. actively using your product).

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Userpilot

JULY 15, 2021

Despite its growing popularity, many people are still unfamiliar with SaaS product marketing. A common question is: what is SaaS product marketing? In this post, I will give you an overview of what SaaS product marketing is and what it entails. Marketing automation is an integral part of product marketing.

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Userpilot

DECEMBER 1, 2021

Common use cases for tooltips in the SaaS world include user onboarding , upsells, new features , and product tours. A tooltip is a short section of text that is linked to a particular UI element inside your product. On desktop, tooltips are normally programmed to appear when the customer mouses over the active element in question.

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Userpilot

FEBRUARY 9, 2022

Is your new user onboarding process actually helping new users engage with your product and get value from it? You can bring in all the new users you want, but it won’t count for much unless they understand how to derive value from your product and actually stick around. What is new user onboarding?

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Userpilot

JUNE 12, 2023

Product adoption is a wider process and involves new users adopting the entire product. As all products are different, feature adoption rate benchmarks may not be relevant. Use product analytics to identify barriers to adoption. Complement product analytics with qualitative feedback for a more complete picture.

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Userpilot

NOVEMBER 11, 2022

With Chameleon, you can create product tours to provide guided tours to customers, customize them with different styling options, create microsurveys to collect feedback, run A/B tests to compare product experiences, etc. Both products have several similar features. They also have very different pricing plans.

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Userpilot

NOVEMBER 8, 2019

Unless you’ve been living under a rock the past decade, you’ll know that data is key to the success of any SaaS product. Perhaps the most important data at your disposal is product usage analytics. In this guide, we’re going to look at: What product usage analytics is. Why product usage analytics is so useful.

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