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What Is Pendo and Is It Worth Using?

Userpilot

What is Pendo? In this article, we discuss Pendo’s use cases, main features, pricing, limitations, and how it can help your product grow. We also have a quick look at Userpilot as a worthy Pendo alternative. TL;DR Pendo is a product growth platform for product , marketing , customer success , and UX design teams.

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The 14 Best Event Tracking Tools for SaaS Companies

Userpilot

Standalone analytics products like Amplitude , Mixpanel , and Heap normally offer more advanced features for tracking and analyzing user interactions but don’t give you the tools necessary to act on the insights. Pendo has the most advanced analytics features but it’s quite pricey and doesn’t track events in real time.

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UserGuiding Alternatives – Better User Onboarding Platforms for your SaaS

Userpilot

In this blog post, we’re going to break down the pros and cons of using UserGuiding as an onboarding and engagement tool for SaaS and give you the best alternatives that may fit your specific needs and use cases. Userguiding features. Feature adoption. Looking for UserGuiding alternatives? Then you're in the right place!

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The Ultimate Guide to SaaS Onboarding Phases

Userpilot

Secondary onboarding: Here, your objective is to drive product stickiness by showing customers features they aren't using yet. Best tools for SaaS customer onboarding: Userpilot , Appcues, and Pendo. Your objective is achieved once new users adopt your product and begin using some of its core features. Secondary onboarding.

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Demo Content 101: How to Use It Correctly in SaaS

Userpilot

> Given that customer education is a journey that never ends, you could also use demo content as a way to illustrate the value of new features during secondary onboarding. Further down, they also have a “Try Boards” section, which contains demo content that encourages you to, you guessed it, try out the boards feature. Campfire. >

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What Is The Self-Service Software Model In SaaS?

Userpilot

Tooltips : when a UI element shows you what it means when you hover over it, removing the need for you to ask someone. As we’ve written before on this blog many times, customer education is a journey that should never end. Another example is the tooltip feature , which highlights UI elements and explains how they work to users.

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How to Increase Monthly Active Users in SaaS [+Examples Included]

Userpilot

Daily active users (DAU) are the total number of unique visitors who use your product’s core features daily. Begin by identifying your core product features. What are those features that bring value from using your product? And by usage, I mean those users who engage with the core features of your product.