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The Ultimate Guide to Customer Education in SaaS: Best Practices, Examples, and Tools

Userpilot

Launching a customer education program can streamline the customer journey, increase customer retention, and reduce the support costs for your product or service. Customer education is the discipline of teaching customers how to use and get value from your product. Define your main user personas and their jobs to be done.

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The 9 Best Customer Engagement Software for 2021

Userpilot

Looking for customer engagement software? Today we’re walking you through the best customer engagement software solutions for SaaS in 2021 based on four main criteria: user analytics & tracking features. What is Customer Engagement Software? Benefits of using software for Customer Engagement. user segmentation.

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Best Whatfix Competitors in 2022 – Compare Features, Pricing and Reviews

Userpilot

Let's see how Whatfix compares to other software applications for user onboarding and on-screen guidance for employee training! What are the best Whatfix Competitors? If you're asking yourself this question – you're in the right place! It’s quite complex and requires a learning curve. Whatfix Features.

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Product Analytics Tools 101: The Only Type Of Analytics Tools You Really Need As A Product Marketing Manager

Userpilot

Which product analytics tools should you be using? And what type of analytics really matters for a product marketing manager? Some analytic tools are confusing, some are difficult to use, and some are downright irritating, making it hard to access the product growth insights you need. What is product analytics?

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Userpilot vs Heap: Which is Better for User Analysis?

Userpilot

And is there a better software that would better fit your needs? Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. Let’s dive in!