Mironov Consulting

OCTOBER 19, 2022

But there are some engineering team configurations that I see as problematic.  So 1] Dedicated Bug Fixing Teams Sometimes there’s a push to create development teams specifically to close out bugs and defects, especially after frequent outages or to address long-term system neglect.  This

Weak Development Team 129

Weak Development Team Software Review Systems Review Technical Review 129

Mironov Consulting

SEPTEMBER 22, 2020

Almost without fail, I find that the “maker” side of software companies (developers, designers, product folks, DevOps, tech writers…) and the “go-to-market” side of software companies (sales, marketing, support, customer success.) Some frequent bad outcomes from this confusion: We never finish our MVP. What To Do?

Technical Advisors 142

Technical Advisors User Testing Weak Development Team Customer Experience 142

Userpilot

SEPTEMBER 2, 2022

Customer education refers to the process of teaching customers how to use and find value from your product. But before then, the features below are a must-have for any customer training software: Contextual in-app guidance. Multimedia content support. Training progress tracking and analytics. What is customer education?

Analytic Tools 95

Analytic Tools Feedback Software Reporting Tools Education 95