Userpilot

JANUARY 8, 2024

Host product webinars to reach your target audience Develop webinar content that educates your audience on industry trends, common challenges, and how your product addresses these issues. Unless necessary, don’t put a price tag on the webinars; just gate the entry with a lead collection form.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Customer Experience 105

Gainsight

APRIL 21, 2022

We compiled our best Product Experience resources from last year, from blogs, ebooks, and webinars. We have more information in our resource section on our website at Gainsight.com. The post The Ultimate List of Product Experience Resources for 2022 appeared first on Gainsight Software.

Customer Experience 52

Customer Experience Data Visualization Analytic Tools User Testing 52

Userpilot

MARCH 7, 2024

Webinars not only educate existing users and keep them engaged but also attract potential customers seeking a solution to their problems. Product usage frequency Product usage frequency refers to the number of user sessions during which users performed a key action event within a specific period. Webinars for increased user engagement.

Analytic Tools 102

Analytic Tools Data Visualization Onboarding KPIs Feedback Software 102

Userpilot

FEBRUARY 25, 2024

To build a funnel for tracking conversions, here are the essential steps you can follow: Define funnel objectives and map the customer journey from initial interaction to conversion, identifying key events for effective tracking. Those who show interest through actions like signing up for webinars or trials.

Data Visualization 102

Data Visualization Analytic Tools Onboarding KPIs Customer Experience 102

Userpilot

APRIL 21, 2024

Event registration path Userpilot also uses the product-led approach to content marketing. In addition to our blog, we host regular webinars where potential and prospective users can learn how to use Userpilot to solve specific problems. Userpilot events. To promote the events, we use email marketing.

Research Software 92

Research Software Feedback Software User Testing Reporting Tools 92

Gainsight

DECEMBER 2, 2019

Bookmark this collection of resources all about customer retention and stop churn in its tracks. Here are 10 articles and webinars that focus on the foundational aspects of customer retention and best practices to create a best-in-class customer retention strategy. Webinars: Customer Retention Strategy Examples.

Onboarding KPIs 52

Onboarding KPIs Strategy User Testing Customer Feedback 52

Userpilot

AUGUST 20, 2023

Create an in-app knowledge base that’s easily accessible from your app, resourceful, and curated for specific user segments. Userpilot’s new feature announcement , where users can register for an educational webinar to learn about the new functionalities. Building a resource center with Userpilot.

Data Visualization 83

Data Visualization Analytic Tools Feedback Software User Testing 83

Userpilot

OCTOBER 22, 2023

Of all the tools at your disposal, webinars are particularly effective at accomplishing this goal. In this post, we’ll explain why this is true, how webinars may be used to increase engagement, and what to keep in mind when creating an effective webinar with this objective.

Feedback Software 105

Feedback Software Webinar Onboarding KPIs Customer Experience 105

Userpilot

FEBRUARY 14, 2024

Support teams can track events inside the app with Userpilot and use the data to accurately support users via the Salesforce Desktop Sharing functionality. You can bundle these events up into a custom event so that whenever the event happens, it triggers an upsell email promoting the upgrade.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Customer Experience 98

Userpilot

JUNE 22, 2023

Trigger new feature announcements and send webinar invitations to educate relevant user segments. Offer a comprehensive in-app resource center to provide self-service and prioritize proactive customer service. Upcoming new features & event analytics dashboard in Userpilot. Webinar invitation in Userpilot.

Data Visualization 94

Data Visualization Feedback Software Analytic Tools Customer Experience 94

Userpilot

AUGUST 14, 2023

The following are the best growth marketing strategies you can use: Create help resources for your target audience – both prospects and existing customers. Host webinars to promote new features. Content formats such as blog posts, newsletters, informative videos, webinars, etc., In-app help resources for users.

Onboarding KPIs 96

Onboarding KPIs Strategy Marketing User Testing 96

Userpilot

OCTOBER 24, 2023

There are multiple ways to identify dormant users: Monitoring product usage, tagging core features, or tracking critical events to measure product usage metrics and see what users are disengaging. Like sending a webinar invitation where users can learn how to use a new feature. What type of events contribute to user retention?

Customer Experience 92

Customer Experience User Testing Customer Feedback Onboarding KPIs 92

Alchemer Mobile

NOVEMBER 10, 2022

Mobile marketers and product managers can immediately take action on events in Apptentive by simply flipping a switch. Apptentive also offers “codeless integration” through mParticle, without requiring customers to create a new series of events within their apps. This saves companies valuable time and resources. Apptentive.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Gainsight

NOVEMBER 20, 2019

Think of this guide as your black pepper—it will optimize the absorption of insights from the rest of the resources on this list. Pragmatic Institute’s resource library spans everything from articles, reports, ebooks, and webinars to keep product professionals up to date on the latest trends. all-resources.

Books 80

Books Blog Feedback Software User Testing 80

Intercom, Inc.

APRIL 30, 2020

We’ll also offer resources to help your sales team do the same. We’ll also connect with your marketing teams to discuss other joint content we can develop together, such as webinars, case studies, guest blog posts, and perhaps – one day soon – even joint events. Our New in Intercom webinars also regularly highlight partner apps.

Feedback Software 223

Feedback Software Webinar Customer Experience User Testing 223

Userpilot

APRIL 22, 2024

Learn about secondary onboarding on this free webinar. This can involve engaging existing users with educational content such as webinars, slideouts, or tutorials and triggering them when relevant. Inviting users to register for a webinar with Userpilot. Creating a resource center with Userpilot. an engagement loop ).

Analytic Tools 83

Analytic Tools Feedback Software Research Software Customer Experience 83

Userpilot

JANUARY 26, 2024

Our article explores what it is, its different types, and why it’s worth your time and resources. Userpilot uses webinars to educate its customers and attract new prospects. The importance of creating product-led content Why should you invest your marketing resources into product-led content? Let’s get right to it!

Research Software 52

Research Software Analytic Tools Reporting Tools Data Visualization 52

Userpilot

JANUARY 9, 2023

Implement proactive customer support paired with customized educational resources to provide personalized solutions to user issues. Save resources on customer acquisition. Using custom event tags, you can ensure users complete the action, thus improving product activation and customer retention. Userpilot webinar slideout.

Feedback Software 96

Feedback Software Analytic Tools Research Software Customer Experience 96

Userpilot

MAY 21, 2023

Create a resource center with different educational resources based on the user’s jobs to be done. Add different types of content, such as webinars , guides, or video tutorials. To be proactive with your resource center, create different materials that match different segments’ JTBDs. Book a demo to learn more.

Feedback Software 96

Feedback Software User Friction User Testing Customer Experience 96

Userpilot

JULY 31, 2023

We will also point our readers toward some amazing resources for development. There are many helpful resources out there to help product marketing managers grow and develop: webinars (like these on-demand webinars from Userpilot), books , conferences, joining communities, or certified training from the Product Marketing Alliance.

Product Marketing 95

Product Marketing Onboarding KPIs User Testing Marketing 95

Userpilot

APRIL 26, 2023

Resource Centers : These are a great way to drive self-service and help users resolve any issues by learning more about your product by themselves. Osano uses a resource center to drive product-led growth Osano helps you to manage your privacy program. It also provides detailed analytics on how engaging your webinars are.

Customer Experience 97

Customer Experience Feedback Software Analytic Tools User Testing 97

Userpilot

APRIL 16, 2024

Unlock consistent value for your customer base with webinars. Organize the resource center content into different modules. Create a resource center code-free with Userpilot. Unlock consistent value for your customer base with webinars Webinars can be a powerful tool for building trust with customers.

Feedback Software 52

Feedback Software Analytic Tools Customer Experience User Testing 52

Userpilot

MAY 19, 2021

Hosting a Webinar. Hubspot built its early success off interactive, unforgettable, and useful webinars. Conferences/events. Diving deeper into the activities of your audience can also help determine where to invest the most resources. The Best B2B SaaS Marketing Tactics to Try in 2021. SaaS Content Marketing.

Research Software 119

Research Software B2B User Testing Customer Experience 119

Userpilot

NOVEMBER 7, 2023

Engage users with educational content such as webinars, slideouts, or tutorials when you roll out a new feature. Leverage feature tagging and event tracking to create highly personalized upsell strategies based on customers’ feature preferences, behaviors, and engagement patterns. Userpilot ’s new feature webinar example.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Ronke PM

DECEMBER 18, 2023

As 2023 comes to a close, I am immensely grateful for the opportunities I've had to engage with so many inspiring individuals through various webinars, summits, podcasts, and events. I can't wait to participate in more speaking events in 2024! Please take a look at some of my most popular speaking engagements of 2023! #4

Leadership 52

Leadership Webinar Customer Feedback Events 52

Userpilot

MAY 29, 2023

In-app messages allow you to provide customized training and webinars to familiarize users with new features or identify improvement opportunities. A walkthrough provides step-by-step visual guidance on completing a series of activities that would help customers complete key events and thus experience value faster.

Analytic Tools 74

Analytic Tools Feedback Software Customer Feedback Data Visualization 74

Userpilot

JULY 23, 2023

The inbound marketing team for attracting and engaging potential customers through guides , webinars, and events. A smaller company often has limited resources and requires team members to wear multiple hats and handle various responsibilities. The team members implement these strategies via guidebooks , webinars, events, etc.

B2B 91

B2B Research Software Feedback Software Customer Experience 91

Userpilot

MARCH 27, 2023

Host webinars to showcase the value of advanced features and promote new features with in-app messages. Increase feature adoption rate with webinars Hosting webinars can be an effective way to showcase advanced features within your product. Increase feature adoption with a webinar. Example of a product tooltip.

Onboarding KPIs 94

Onboarding KPIs User Testing Customer Experience Customer Feedback 94

Userpilot

FEBRUARY 20, 2023

Improve your relationship with users by collecting and acting on feedback and providing support through webinars and help center articles. Send onboarding emails with important resources Use your welcome email to present resources (such as videos and links to external resources) to the user that you can’t put in the onboarding flow.

Analytic Tools 94

Analytic Tools Data Visualization Feedback Software Customer Feedback 94

Gainsight

JULY 10, 2023

If you’re looking to enhance your customer engagement model for scale while also optimizing your resources, the tips shared in our recent Grow and Tell webinar provide a strong start. AuditBoard remains committed to offering scaled resources.

Customer Experience 52

Customer Experience Data Visualization Feedback Software Webinar 52

Userpilot

FEBRUARY 3, 2023

Have your customer success team conduct webinars where they answer customer questions, educate customers on industry trends, and cultivate more personal relationships as a result. Create a self-serve knowledge base to ensure customers have unlimited access to the educational and support resources they need.

Onboarding KPIs 98

Onboarding KPIs Customer Experience User Testing Customer Feedback 98

Userpilot

MARCH 21, 2024

Providing exceptional customer service by offering 24/7 support through in-app resources and optimizing customer experience. Analyzing customer behavior with feature tags and event tracking to identify and address friction points. Userpilot ’s webinars designed to acquire and engage customers.

User Testing 104

User Testing Analytic Tools Research Software Feedback Software 104

Userpilot

JULY 31, 2023

Provide self-service support with a resource center. Send webinar invitations to educate customers on advanced use cases. Provide self-service support with a resource center Still, on proactive help, create a robust self-service center that customers can visit as needed. Userpilot’s in-app resource center.

Feedback Software 97

Feedback Software Analytic Tools Data Visualization Customer Feedback 97

Userpilot

DECEMBER 19, 2022

This is important because it will be a waste of resources trying to introduce features your customers are already using. For instance, you can use webinars on specific use cases that need in-depth explanations. Webinars are also great opportunities for customers to ask questions and get real-time answers.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 98

Userpilot

NOVEMBER 22, 2022

Start by engaging with your customer success team , customer support team, sales team, and UX design team to gather information and resources. Customer education programs come in different varieties – webinars, videos, email series, and in-app training. Step 5: Build educational resources.

Education 96

Education User Testing Customer Feedback Customer Experience 96

Userpilot

AUGUST 24, 2022

Customer enablement (or customer success enablement) helps customers make the most of your tool by providing all the necessary training, tips, and resources needed for success. Rather than have empty states, customer success managers can optimize the UI interface to direct users to the right resource when they get stuck.

Feedback Software 93

Feedback Software User Testing Customer Experience Customer Feedback 93

Userpilot

APRIL 29, 2023

It includes resources such as tutorials, walkthroughs, and in-app guidance that help users achieve their first milestone fast and realize the value of your app. Introduce users to secondary features so they can unlock more value and achieve success with your product—like Userpilot webinars. Userpilot ’s in-app resource center.

Analytic Tools 96

Analytic Tools Feedback Software User Testing Customer Experience 96