The Ultimate Chief Customer Officer (CCO) Job Description
Gainsight
JANUARY 25, 2023
Hiring one moves Customer Success (CS) from a function to a company-wide strategy, offering a customer voice in the boardroom and a peer to your Sales and Product leaders. Yet if you asked 100 SaaS CEOs to define a CCO’s roles and responsibilities , chances are you’d get 200 answers. Bob Stoneking, and Vineet Puri.
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