Userpilot

JUNE 6, 2023

Activation rate – the percentage of users who have reached the activation stage. User engagement rate – the percentage of users who remain active over a period of time in a user cohort. Modern analytics tools allow you to tag the features you want to track and then filter the usage data by segments.

Data Visualization 80

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 80

Userpilot

JULY 27, 2021

With tools like Userpilot , you can tag recurring responses so you can see trends as they emerge and proactively respond. Close the feedback loop by asking users who requested a feature to become beta testers and early adopters. NPS response tagging to identify recurring issues in your SaaS. They are missing something.

Feedback Software 98

Feedback Software Analytic Tools Product Research Onboarding KPIs 98

Userpilot

SEPTEMBER 16, 2021

Justin Butlion's four-step framework illustrates the feature adoption funnel that outlines how users adopt a feature, and it consists of Exposed, Activated, Used, and Used Again. Activation metrics you can track: activation rate. Metrics to measure SaaS activation. Activation rate.

Onboarding KPIs 98

Onboarding KPIs Feedback Software Analytic Tools Customer Feedback 98

Userpilot

JUNE 7, 2022

Both aim to create a design solution that meets real user needs and actively seek ways of meeting those needs or addressing user pain points. It’s best to use open-ended questions so that testers can express themselves freely. The next step was inviting interested users to test the beta version. Beta launch invitation.

User Testing 52

User Testing Product Research Research Software Feedback Software 52

Userpilot

SEPTEMBER 22, 2021

Increase revenue – actively engaged customers are the best candidates for boosting revenues through account expansion. Improve retention and reduce churn – users who are not actively engaged in your SaaS product are not getting value and are at risk of churning. In-app engagement tools. Source: Appcues.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

SEPTEMBER 15, 2021

Justin Butlion's four-step framework illustrates the feature adoption funnel that outlines how users adopt a feature, and it consists of Exposed, Activated, Used, and Used Again. Activation metrics you can track: activation rate. Metrics to measure SaaS activation. Activation rate.

Onboarding KPIs 52

Onboarding KPIs Feedback Software Analytic Tools Customer Feedback 52

Userpilot

OCTOBER 24, 2023

TL;DR Power users are the most engaged users, display high competence and often act as product advocates and beta testers. The Power User Curve graphically presents user engagement, revealing the distribution of user activity over a set period, for example, 30 days. This makes them perfect beta testers.

Data Visualization 105

Data Visualization Analytic Tools Customer Experience Customer Feedback 105

Userpilot

DECEMBER 12, 2022

Feature tagging allows you to track user interactions with individual UI elements. In the case of the NPS surveys , you can tag and group also the qualitative answers. With Userpilot, you can segment your users according to user attributes, company data, tagged features, custom events, in-app experiences, and user feedback.

Data Visualization 98

Data Visualization Analytic Tools Customer Feedback Feedback Software 98

Userpilot

DECEMBER 15, 2022

Here are a few ideas: ask detractors to provide feedback, offer incentives to passives, and ask promoters to participate in beta tests. Also, send surveys only to customers who have already reached activation , otherwise, your results will be skewed. You could have tags like “missing features” (as shown below), “UI update,” and so on.

Feedback Software 98

Feedback Software Analytic Tools Research Software Data Visualization 98

Userpilot

AUGUST 10, 2023

Many of the activities happen at the same time and consist of mini feedback loops and iterations. Just before you launch your MVP, beta testing allows you to test the product or feature with real users in their own environments. Modal recruiting beta testers. Userpilot survey builder.

Product Research 98

Product Research Analytic Tools Feedback Software Research Software 98

Userpilot

AUGUST 22, 2022

Collect both active feedback data through surveys triggered at specific times, and passive feedback through embedded surveys across your UI that users can trigger on request. Allowing them to participate in your company’s growth actively deepens your relationship with them, turning them into even more loyal customers.

Feedback Software 98

Feedback Software User Testing Customer Feedback Customer Experience 98

Userpilot

FEBRUARY 17, 2023

With Userpilot , you can track product usage, collect user feedback in-app and recruit beta testers with in-app messages. For example, you can easily track how users progress toward activation , how long it takes them to complete each of the steps, and where they drop off. Example of a template to invite beta testers.

Product Research 98

Product Research User Testing Data Visualization Analytic Tools 98

Userpilot

AUGUST 28, 2022

There are 5 main groups in the technology adoption curve: Innovators are intrinsically motivated to test new products, make enthusiastic beta testers, and will help you identify bugs and areas for improvement. Checklists are one of the quickest and most direct ways to activate users. Activation. Evaluation.

Analytic Tools 97

Analytic Tools Feedback Software Technical Review Data Visualization 97

Userpilot

JULY 27, 2022

Beta test your product to find bugs and detect performance issues. Beta testing involves sending your product to a limited portion of your target audience before releasing it to the public. As a part of your marketing strategy, beta testing helps create an initial buzz and momentum within your target market. UserTesting.

User Testing 98

User Testing Feedback Software Analytic Tools Research Software 98

Userpilot

MARCH 21, 2023

Do feature tagging and run heatmaps , record user sessions, and gather feedback with surveys. You should also pair this with some user testing and screen recordings of beta testers using the prototype. You can tag different UI elements and see how your users interact with them. Tag UI elements in Userpilot.

Analytic Tools 91

Analytic Tools Data Visualization Feedback Software Research Software 91

Userpilot

NOVEMBER 5, 2022

Such conversations could be with active customers who engage with the product regularly and those who have churned. You just need to tag them first. NPS response tagging in Userpilot. It is also a good opportunity to recruit beta testers for the future. Using Customer Discovery to Uncover Opportunities.

Product Research 98

Product Research User Testing Customer Feedback Customer Experience 98

Userpilot

OCTOBER 10, 2022

You can also invite them to be beta testers of new features or complete a friction log. Userpilot allows you to track not only individual actions but also sequences of action needed to reach an activation point, which you can later group into Custom Events and track as one. NPS response tagging in Userpilot.

User Testing 98

User Testing Feedback Software Onboarding KPIs Analytic Tools 98

Centercode

JANUARY 15, 2019

Declining tester participation. 3) Higher Tester Participation. Even seasoned professionals can struggle to maintain high levels of tester participation, so it’s no surprise that a product manager juggling many responsibilities would experience this. They’re in touch with testers throughout the test. 5) More Time.

User Testing 40

User Testing Product Research Customer Experience Customer Feedback 40

Userpilot

SEPTEMBER 23, 2022

It is popular among innovators and early adopters who make excellent beta testers and will help you grow your product. Stickiness – helps to assess user engagement by looking at the ratio of Daily Active User (DAUs) to Monthly Active Users (MAUs). Maker’s Product Hunt launch plan.

User Testing 59

User Testing Product Research Feedback Software Framework 59

Userpilot

OCTOBER 12, 2023

Starts at $249/month and includes features like trends, funnels, retention analysis, surveys (250 responses/month), an NPS dashboard, up to 10 user segments, 15 feature tags, and access to third-party integrations (except HubSpot/Salesforce). Enterprise. Best for : Mid-market SaaS companies. Source: Apptimize.

Data Visualization 106

Data Visualization Analytic Tools Feedback Software Reporting Tools 106