Userpilot

DECEMBER 6, 2023

Before you start testing, provide testers with adequate user onboarding so that they know how to use the product. For more comprehensive insights, combine it with other testing methods, like beta testing. Builds customer empathy What’s the best way to understand your customer needs, pain points , and motivations?

Feedback Software 96

Feedback Software Analytic Tools Research Software Reporting Tools 96

Userpilot

JUNE 10, 2022

All your feature requests can be split into three categories based on your users’ product experience and their motive for sending the feature request. When analyzing the responses, add tags and group them. Tag and categorize feature requests. The next step is to categorize the requested features through response tagging.

Feedback Software 52

Feedback Software Analytic Tools Product Research Data Visualization 52

Userpilot

JUNE 2, 2022

You can gather more feedback from users by inviting them to test a beta feature. The best approach for this kind of feedback collection is to make that new feature only accessible to selected beta testers and observe their interaction with it. Figma’s beta feature testing open-ended customer feedback.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

DECEMBER 8, 2023

Interested users can be transformed into beta testers. Essentially, it involves tagging UI elements, auditing clicks , and performing data analysis across the customer journey. ” By defining your success criteria up front, and how they map onto a clear desired outcome, product teams will be motivated and on the same page.

Product Research 104

Product Research User Testing Data Visualization Onboarding KPIs 104

Userpilot

OCTOBER 24, 2023

TL;DR Power users are the most engaged users, display high competence and often act as product advocates and beta testers. This makes them perfect beta testers. To understand what drives user engagement trends, analyze user behavior in more detail using tools like feature tagging, session recordings, or heatmaps.

Data Visualization 102

Data Visualization Analytic Tools Customer Experience Customer Feedback 102

Userpilot

AUGUST 28, 2022

There are 5 main groups in the technology adoption curve: Innovators are intrinsically motivated to test new products, make enthusiastic beta testers, and will help you identify bugs and areas for improvement. For that reason, innovators can be great beta testers. Tag features and track adoption in Userpilot.

Analytic Tools 93

Analytic Tools Feedback Software Technical Review Data Visualization 93

Userpilot

NOVEMBER 5, 2022

Discovery is a great way to challenge our ways of working and motivate us to look at problems from different angles. You just need to tag them first. NPS response tagging in Userpilot. It is also a good opportunity to recruit beta testers for the future. User segmentation in Userpilot is even more powerful now.

Product Research 98

Product Research User Testing Customer Feedback Customer Experience 98