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Sunsetting a Product: What You Need to Know For Your B2B

Userpilot

Use Userpilot to tag and track engagement with your most important features. This will give you an idea of whether you’re spending more time and resources trying to sell the product than actually making any ROI. Is there a transitioning period, access to a beta, or is it a hard switch? Revenue metrics.

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The Ultimate Guide to Product Data Analytics for PMs

Userpilot

Its goal is to measure the effectiveness of marketing efforts, optimize campaigns, and improve the marketing ROI. Modern analytics tools allow you to tag the features you want to track and then filter the usage data by segments. Code-free feature tagging in Userpilot. A/B testing in Userpilot. Hierarchy of friction.

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Customer Lifecycle Management in SaaS: How to Increase Engagement at Each Stage

Userpilot

The same applies to trials: a 5 or 7-day free trial length is usually enough to test features out and decide whether a product matches your needs. You can tag and track feature usage with Userpilot. Feature tagging with Userpilot. To see which works better, you can experiment with in-app messaging via A/B-test campaigns.

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6 Experts Share How They Use Customer Feedback to Build a Better Product

Gainsight

We tag each piece of feedback with the impacted account, the feature area, and its priority to the customer. Product managers focus on the highest ROI items first —and ROI is benefits divided by costs. Those teams tag us when they come across feedback that’s worth our notice.

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Use CX to Give Customers a Seat at the Table

Alchemer Mobile

So we have certain customers that have been with us either a long time or have a certain profile that we look to help test products or just ask questions of. We have a group at ADT called our Technical Assistance Group, and it’s our tag organization that all the customer issues get escalated to them to answer.

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Behavioral Segmentation in SaaS: What is It and Why Should You Care?

Userpilot

Segmenting customers with behavior patterns likely to provide the highest lifetime value is an effective way to maximize your ROI. Some tools (Userpilot included) will allow you to tag specific responses and analyze how these relate to low or high NPS scores. Tagging responses in Userpilot dashboard.

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Customer Feedback: The revenue driver for 84% of digital companies. And your secret weapon too!

Usersnap

There’s a lot of details, but the main takeaways of this article are to learn: how to increase product development ROI by utilizing customer feedback methods of collecting and responding to customer feedback the software for managing and analyzing the voice of customers in context. Streamlining customer feedback for your prototype testing.