Remove tag ets
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The Latest Product Management Mentors

The Product Guy

10AM ET Advocating for Lean Practices with Nis Frome How to align lean methodologies with various (and often competing) stakeholder objectives. 12PM ET Strategy in an Agile Environment with Chris Butler The team makes progress sprint-over-sprint, but how do they know if you are always headed the right direction? Sunday, Feb.

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Intercom on Product: How we unlock the power of feedback

Intercom, Inc.

And they’d code the conversation with a bunch of different tags, like this type of feature request. Just as our sales team talked to all these prospective customers, tagged the conversation, providing structure on all these conversations that they have, the support teams do exactly the same thing.

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The Ultimate Guide to Customer Feedback for SaaS Companies

Userpilot

Collected via N et Promoter Score (NPS) surveys. You can segment them by: User attributes Company data Tagged features Custom events they’ve completed In-app experiences they’ve engaged with User feedback User segmentation in Userpilot. You can also tag the qualitative responses and use them to segment your users.

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Intercom on Product: One for the roadmap

Intercom, Inc.

So it would be like, “Hey, we’re going to add tagging this week. So Ciaran is going to work on tagging on Wednesday, Thursday, Friday, because Eoghan is designing it Tuesday, and David is going to work on it Tuesday, Wednesday, Thursday,” or something like that. So we started looking at time and thinking about time.

Roadmap 165
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Intercom on Product: One for the roadmap

Intercom, Inc.

So it would be like, “Hey, we’re going to add tagging this week. So Ciaran is going to work on tagging on Wednesday, Thursday, Friday, because Eoghan is designing it Tuesday, and David is going to work on it Tuesday, Wednesday, Thursday,” or something like that. So we started looking at time and thinking about time.

Roadmap 165
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Net Promoter Score (NPS): The Complete Guide for SaaS

Userpilot

A study by Schneider et al. When an answer mentions a certain feature, tag it with that feature’s bucket. It’s worth noting that most answers will fall into several buckets, so you need to have multiple tags in place. MonkeyLearn and Thematic , to name just two, will automatically sift through your NPS feedback and tag it up.

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Gong’s Linda Lin on customer success strategies for moving upmarket

Intercom, Inc.

They need a partnership on the kind of support they need, not just from their CSM, but from the company as a whole – across products, sales, marketing, business development, et cetera. We tag executives in certain calls where we have customer input or customer wins or product feedback or whatever it might be.