Sachin Rekhi

NOVEMBER 28, 2023

Rob Fitzpatrick has written the definitive playbook on how to ask questions in customer conversations to ensure they can't like to you. Rob Fitzpatrick has written the definitive playbook on how to ask questions in customer conversations to ensure they can't like to you. so, you think it will work?"

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User Testing Customer Feedback Product Research Customer Experience 78

The Product Coalition

JUNE 26, 2022

Lessons and Insights from ‘The Mom Test: How to Talk to Customers’ by Rob Fitzpatrick “The Mom Test: How to Talk to Customers…” is a practical how-to guide that allows you to properly evaluate your current or next business idea. especially your mom. It’s a dumb question because people will lie to you.

User Testing 124

User Testing Customer Feedback Customer Experience Product Research 124

Userpilot

JULY 9, 2021

The Mom Test by Rob Fitzpatrick is the ultimate guide to talking to customers as a product manager and includes sample scripts and questions you can directly use in your customer interviews. What are the best product management books to add to your 2021 reading list? You can read her writing on ProductTalk.org.

Books 98

Books Research Software Feedback Software Analytic Tools 98

CardBoard

AUGUST 10, 2023

You know that sinking feeling when you launch a product and…nothing? No fanfare, no rush of users, just the digital equivalent of tumbleweeds. It’s not fun. But here’s the thing: it doesn’t have to be this way. There’s a tool you can use to avoid this scenario. It’s called customer discovery. The company stumbles.

Product Research 52

Product Research User Testing Customer Feedback Data Visualization 52

The Product Coalition

FEBRUARY 5, 2021

By asking for feedback, we are pushing the burden of truth onto the customer and putting them in an emotionally exhausting and difficult situation, as Rob Fitzpatrick (author of The Mom Test: How to talk to customers & learn if your business is a good idea when everyone is lying to you ) explains in Episode #154 of the Indie Hackers podcast.

User Testing 117

User Testing Blog Customer Experience Customer Feedback 117

The Product Coalition

JANUARY 3, 2020

I have compiled the most relevant learning resources (books, blogs, etc) that will help you?—?as as an entrepreneur?—?to to achieve your goals when it comes to building your first prototype with the ultimate goal to find product-market fit. Credits: [link] Why I have created this?? because there are already a lot of great resources out there.

User Testing 78

User Testing Product Research Product Management Product Manager 78

Userpilot

APRIL 8, 2021

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. Gone are the days when business leaders can afford to make decisions solely on the basis of intuition. We live in an era of big data. What is Customer Analytics Software? Best Customer Analytics Software 1.

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Analytic Tools Feedback Software Data Visualization Embedded Analytics 52