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The Product Manager as the Quarterback of the Team

Sachin Rekhi

I usually summarize the role of the product manager as the CEO of their product. But I had a great conversation with a fellow product manager a couple of weeks ago who was telling me what he loved most about being a product manager was being the quarterback of the team. Calls each play.

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Customer Success, Jobs To Be Done (JTBD) and Quantifying Customer Value

Product Management University

Quantifying customer value can turn the “what have you done for me lately ” question into a productive conversation that results in higher renewal rates and higher sales of add-on products/services. If you’re a customer success manager, it’s a familiar scenario. The time for renewal is fast approaching on one or more accounts.

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How AI will impact product management

Lenny Rachitsky

Each week I tackle reader questions about building product, driving growth, and accelerating your career. I want to create a low-risk, low-friction way for you to unlock the knowledge in your head, while benefiting the next generation of product builders and helping you explore the solopreneur path.

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8 Keys to Getting Started

Product Management Lessons from the Trenches

Two years ago this week, I started work as the first VP of Product Management at NTENT - a company with huge, rapidly growing market, world-famous CTO, seasoned executives and engineering team, and core technology that only a handful of companies in the world possess. all the ingredients of a great startup experience!

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The Team You Create: Lessons From Joe Theismann

Gainsight

In my house growing up, the Cowboys were our team, Tom Landry was deeply respected, and Roger Staubach was king. However, it was his insights into leadership and teams that struck an interior chord and resonated with something I had read before. A true class act. A true class act. However, I admire Joe Theismann. And how can you not?

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Launching A New Product? Don’t Forget The Rest Of The Company.

The Product Coalition

Align everyone in sales, marketing, product, customer success, and professional services. In addition to Sales, Professional Services, Customer Success, Support teams need to be part of communication and alignment plan since they work with customers and prospects more often than you think. Or, do they?

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Roadmap What Matters Most

ProductPlan

Product management turns chaos into order. Our job entails creating product roadmaps based on what’s doable and gives the product the most bang for its buck. Productivity expert David Allen once said , “You can do anything, but not everything.” Product management sits at the nexus of many information streams.

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