Intercom, Inc.

JULY 9, 2020

In many ways it offers him a unique perspective which he shares with us here – from his early days exploring search as a means to supporting his gaming tournament websites to spearheading the growth of an increasingly important tech discipline. Atlassian does not have an outbound sales team. Kevin: Yeah, that’s true.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

Business of Software Conference

MAY 21, 2020

We’re really excited to be here today to share with you how we find and nurture tech talent as Simprints. On the one hand you have the tech giants like Google and Facebook. On the other hand, you have the tech unicorns with billion dollar valuations; like Uber, Stripe, and Dark Trace.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52

Userpilot

APRIL 30, 2020

As we just said, customer retention is the name of the game for SaaS companies. For a prime example of how effective a PLG-based approach can be, consider the massive success Slack has achieved since its inception in 2013. Your efforts, in this regard, can be strengthened by the efforts put forth by your customer success team.

Reporting Tools 72

Reporting Tools Feedback Software Onboarding KPIs Customer Experience 72

Userpilot

APRIL 30, 2020

As we just said, customer retention is the name of the game for SaaS companies. For a prime example of how effective a PLG-based approach can be, consider the massive success Slack has achieved since its inception in 2013. Your efforts, in this regard, can be strengthened by the efforts put forth by your customer success team.

Customer Experience 52

Customer Experience User Testing Feedback Software Onboarding KPIs 52