Department of Product

MAY 22, 2020

And the product team responsible got some pretty brutal reviews in the process. Can I customise it with my own branding? At the time, back in 2014, this was so much easier than having to navigate around using Google Maps. Whether we like not, digital products deliver value through features. Does it send emails automatically?

Feedback Software 52

Feedback Software Customer Experience User Testing Customer Feedback 52

Roman Pichler

APRIL 2, 2019

One company I worked with, for example, assigned developers who had worked on enterprise systems using an ancient programming language to develop a brand-new, embedded product with the latest technologies. Once you’ve validated key UX and technology risks, scale by asking the team to split up. 2 Don’t Scale Prematurely.

Feedback Software 218

Feedback Software Research Software User Testing Customer Experience 218

Revulytics

DECEMBER 16, 2019

The majority of the attendees are from business and enterprise software/SaaS, consumer and web. Review Article: The Intersection Between Digital Transformation and a Barbershop Quartet by Dave Cliffe. A good mix of attendees from B2B and B2C software technology companies. Which industries are the attendees from? SaaStr Annual.

Analytic Tools 76

Analytic Tools CTO Coach Research Software Technical Review 76

The Product Coalition

JANUARY 20, 2020

Today, an animated explainer video has become one of the most creative ways to establish warmer relationships between customers and their beloved brands. Startups and big businesses all over the globe use explainer videos to introduce their products, services, or tell about their brands creatively.

Research Software 78

Research Software Feedback Software User Testing Product Research 78

Modus Create

DECEMBER 4, 2023

In 2022, Modus acquired software engineering company Tweag (which I founded in 2014) and further enhanced its open source footprint. Under the Tweag brand, our OSPO allows engineers and researchers to come together to apply new ideas. New groups arise frequently as we identify hot new technologies or design principles.

Research Software 105

Research Software Software Review Development Data Visualization 105

Roadmunk

DECEMBER 21, 2017

Marc: I’m one of the founders of Hotjar, and we started back in 2014. The problem back then, however, was that most of these tools were actually geared towards the enterprise market. This early-access list launched in July of 2014 and by August we already had close to 20,000 emails. They were super expensive.

Feedback Software 55

Feedback Software Analytic Tools User Testing Customer Feedback 55

Andrew Chen

MAY 28, 2019

In the world of podcasting, the flywheel is spinning: new technologies including AirPods, connected cars, and smart speakers have made it much easier for consumers to listen to audio content, which in turn creates more revenue and financial opportunity for creators, which further encourages high-quality audio content to flow into the space.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Intercom, Inc.

JANUARY 10, 2019

On the heels of our 2018 retrospective, we decided to take a look at what product themes and technology are likely to define the year ahead. I think bots are going to be a massive success as a technology. Bots are great at things that are suitable for computer calculations, like when your next bill is due. Short on time?

User Testing 143

User Testing Banking Customer Experience Technical Review 143

Andrew Chen

MAY 28, 2019

In the world of podcasting, the flywheel is spinning: new technologies including AirPods, connected cars, and smart speakers have made it much easier for consumers to listen to audio content, which in turn creates more revenue and financial opportunity for creators, which further encourages high-quality audio content to flow into the space.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40

Business of Software Conference

JUNE 19, 2020

We have an enterprise grade analytics product that is free that plugs into your billing system (Stripes or a BrainTree, whatever you’re using) and basically gives you free access to your MRR, your churn data segments, all that kind of fun stuff. And in the 2014 version there was only like 400 companies on it. Again, same person.

Analytic Tools 52

Analytic Tools Data Visualization Research Software User Testing 52