Remove 2014 Remove Crowdsource Remove Feedback Loop Remove Startups
article thumbnail

What we learned moving sales and product upmarket together

Intercom, Inc.

As Intercom’s customer base moved upmarket, it became increasingly obvious to us in Sales that what worked well in our product for early-stage startups didn’t for larger companies. Building a positive feedback loop. The last thing I’ll say is remember to invest in a positive feedback loop.