Johanna Rothman

AUGUST 25, 2022

” (The team feedback loop is the inside of the onion for how agile the organization can be. See Multiple Short Feedback Loops Support Innovation.). The post Shorten Team Feedback Loops with These Three Questions to Increase Throughput appeared first on Johanna Rothman, Management Consultant.

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Product Research Feedback Loop Agile Consulting 87

Sachin Rekhi

SEPTEMBER 16, 2018

Video: Developing a Continuous Feedback Loop. Slides: Developing a Continuous Feedback Loop. Essay: Designing Your Product's Continuous Feedback Loop. When embarking on a new project, teams too often treat customer feedback as a one-time effort.

Product Research 86

Product Research Feedback Loop Feedback Software User Testing 86

Centercode

JUNE 23, 2023

Learn how to close the customer feedback loop effectively, enhance relationships, and drive positive changes in your business.

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Feedback Loop User Testing Customer Feedback Positioning 40

Usersnap

APRIL 2, 2019

Customer Feedback Loop is the process of enhancement for your products and services based on the feedback customers give you. And a Closed Feedback Loop is when you follow up with the customers and show them how their opinions impact your business decisions. How to Create a Closed Feedback Loop?

Product Research 81

Product Research Feedback Loop User Testing Customer Feedback 81

Johanna Rothman

MAY 3, 2019

And, batching the product planning in one-quarter chunks doesn't encourage us to reduce the feedback loop duration. When we optimize for shortening feedback loops, we can create more experiments and have more options for the product. Your feedback loops become long. Visualize Your Current Feedback Loops.

Product Research 70

Product Research Feedback Loop User Testing Customer Feedback 70

Johanna Rothman

JANUARY 6, 2020

Feedback Loops Drive Collaboration. What kind of feedback loops does a hardware team need? The question I have is which feedback loops does this team need? ” Once the team gets to pilot hardware, they need feedback from customer representatives, not just internal product people. And, with whom?

Product Research 52

Product Research Feedback Loop Feedback Software User Testing 52

Centercode

JUNE 18, 2019

That’s why carving out a process for collecting, reviewing, responding to, and taking action on feedback is critical. This is called “closing the feedback loop.”. When it comes to closing the feedback loop, there are two levels of interaction that come into play. Closing the feedback loop increases loyalty.

Product Research 56

Product Research Feedback Loop Customer Feedback User Testing 56

ProductBoard

AUGUST 13, 2019

A lot of companies know how to collect customer feedback. But the real struggle is knowing how to create continuous feedback loops that provide valuable, actionable information that can inform strategic objectives.

Product Research 75

Product Research Feedback Loop User Testing Customer Feedback 75

Johanna Rothman

JANUARY 16, 2019

If your team has to change what they do one month or six weeks into a quarter's estimation or commitment, the product feedback loop is too long. Product Feedback Loops are Different than Project Feedback Loops. I've focused this series on product feedback loops, not project feedback loops.

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Product Research Feedback Loop User Testing Customer Feedback 58

The Basics of Product Management

JUNE 30, 2020

An efficient and easy product feedback loop is an essential component of every successful product. Setting up an effective customer feedback loop is one of the primary responsibilities of the product team. Product Feedback Loop – Strategies. Product Feedback Loop – Tools.

Product Research 52

Product Research Feedback Loop User Testing Feedback Software 52

Johanna Rothman

JANUARY 16, 2019

Your planning feedback loops can be longer. We need short feedback loops in the project/program to see where we are and make small adjustments. Even if you do encounter technical problems, agile approaches help manage those problems with short project feedback loops. We know what we have to do.

Product Research 60

Product Research Feedback Loop Feedback Software User Testing 60

Sachin Rekhi

DECEMBER 11, 2016

We talked at length about what I've learned regarding how to best build a continuous feedback loop that allows you to consistently learn from your customers. I recently joined Ravi Sapata on Yours Productly , a podcast where he interviews various product leaders on their lessons learned developing successful products.

Product Research 60

Product Research Feedback Loop User Testing Customer Feedback 60

Johanna Rothman

JANUARY 16, 2019

Many of my clients are trying to use short feedback loops in agile approaches. The more need for product innovation and change, the shorter the feedback loops need to be. The team needs very short feedback loops from the time they create the experiment to the time they receive feedback.

Product Research 60

Product Research Feedback Loop User Testing Customer Feedback 60

Johanna Rothman

JULY 25, 2018

I finally had the transforming idea about how to position the talk: Roadmapping and product planning are about feedback loops. The shorter the feedback loop, the faster and more often we can learn. That feedback loop works in at least these ways: The faster we learn, the more often we can question our product assumptions.

Product Research 41

Product Research Feedback Loop User Testing Customer Feedback 41

Johanna Rothman

JANUARY 16, 2019

The series: Balance Innovation, Commitment, & Feedback Loops: Part 1: High Innovation Products. The post Balance Innovation, Commitment, & Feedback Loops: Part 2: Moderate Innovation Products appeared first on Johanna Rothman, Management Consultant. Next up is the low innovation product circumstance.

Product Research 56

Product Research Feedback Loop Agile Consulting 56

Alchemer Mobile

NOVEMBER 8, 2022

includes powerful new out-of-the-box features to make it easier for brands to collect customer feedback within their mobile experiences and take action on the voice of the customer. Closing the customer feedback loop. provides a scalable way for brands to close their feedback loop. What’s new in Apptentive SDK 6.0.

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Product Research User Testing Feedback Software Feedback Loop 244

ProductBoard

JULY 1, 2020

Welcome to the latest post in our Age of Product Excellence series — a deep exploration of the Product Excellence Methodology, the product leaders who practice it, and the excellent products that result. Join us as we shine light on the strategies and thought processes behind an excellent product that customers use and love.

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Product Research Feedback Loop User Testing Customer Feedback 98

UserVoice

AUGUST 29, 2019

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Feedback Loop User Testing Customer Feedback 166

Johanna Rothman

MARCH 26, 2024

I suspect their teams hide their feedback loops. When people create a high-level WBS, no one sees the feedback loops or the dependencies. The feedback loops tend to be late and create chaos in the project. That's another great way to hide feedback loops. I always see unplanned feedback loops.

Data Visualization 70

Data Visualization Product Research Feedback Loop Feedback Software 70

Alchemer Mobile

MAY 10, 2022

If you have the right feedback , you can focus on product improvements that will make your customers feel heard and improve their experience with your app. There are four steps to leveraging customer feedback to improve your mobile experiences: Capture, Analyze, Act, and Close the Feedback Loop. Focus on in-app feedback.

User Testing 260

User Testing Customer Feedback Customer Experience Feedback Software 260

Usersnap

APRIL 28, 2020

One great bonus you will enjoy is the convenience of filtering the entire base of feedback. In other words, stay on top of all the feedback you need to attend to, no matter which project. Usersnap helps to close customer feedback loops faster. Usersnap is dedicated to Make Feedback Matter. Not on Usersnap yet?

Product Research 52

Product Research Feedback Loop User Testing Customer Feedback 52

Johanna Rothman

FEBRUARY 6, 2023

Strategy and Product Feedback Loops About 20 years ago, I taught a project management workshop to IT people. That's why the duration of the internal feedback loops is so important. I used the image above in Multiple Short Feedback Loops Support Innovation. Show them your feedback loops and your cycle time.

Product Research 125

Product Research Feedback Loop Workshop User Testing 125

Alchemer Mobile

DECEMBER 17, 2021

In case you’re not convinced, here are a few wild statistics: Of the 95% of companies who collect customer feedback, only 10% use the feedback to improve, and only 5% tell customers what they are doing in response to what they heard. Companies that close the feedback loop can improve their customer retention by an average 10%.

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Feedback Software User Testing Customer Feedback Product Research 240

Johanna Rothman

MAY 11, 2022

However, the more often we deliver in short feedback loops, the more often we can make strategic decisions. The shorter the feedback loops, the easier it is to use what we finished to make a new decision about the next bit of work at all levels. Short Feedback Loops Can Create More Decision Points.

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Product Research Feedback Loop Strategy User Testing 96

The Product Coalition

MARCH 2, 2018

The Build-Measure-Learn Feedback Loop is a core tenet of the lean startup methodology, popularized by Eric Ries. You can use Jobs-to-be-Done to learn from your customers and measure a new product idea before building anything. This post was originally published at thrv.com.

Product Research 60

Product Research Feedback Loop Feedback Software User Testing 60

Johanna Rothman

APRIL 18, 2024

That's why aging is a part of the flow metrics feedback loop on the top of this post. Those feedback loops.) Then we only have to deal with all those ideas when we open the tool. However, the larger the backlog gets, the worse we feel when we open the tool. The higher the aging, the more WIP we have in progress. (We

Product Research 68

Product Research Feedback Loop Data Visualization Reporting Tools 68

Alchemer Mobile

AUGUST 9, 2023

Alchemer Workflow powers always-on surveys and feedback making it easy to close the loop with customers and employees By Peter Zaidel, Director of Product Management for Alchemer, and Vanessa Bagnato, Director of Product Marketing for Alchemer We launched Alchemer Workflow in February because 71% of feedback professionals say closing the feedback loop (..)

Product Research 130

Product Research Feedback Software Events Feedback Loop 130

Johanna Rothman

OCTOBER 2, 2023

” It depends on how your lifecycle manages feedback loops and learning, how collaborative the team is, and how much WIP the team has. Each Lifecycle Manages Feedback Loops Differently Brooks wrote the original version of The Mythical Man-Month in 1975, based on the 1960s IBM 360 project. .”

Product Research 95

Product Research Customer Feedback Feedback Loop Feedback Software 95

Intercom, Inc.

NOVEMBER 2, 2021

You can always save your feedback for another time, and a more private or less stressful setting. One of the best things about being an engineer at a fast-moving company is the feedback loops. Unfortunately, as your company grows, those feedback loops can get longer and longer. Savor your success.

Product Research 291

Product Research Software Review Feedback Loop Feedback Software 291

Alchemer Mobile

MARCH 14, 2022

Close customer feedback loops. Capturing, analyzing, and acting on feedback are the first steps. Complete the loop by telling your customer their voice was heard—and show them that it drove a specific improvement. Segment by customer emotion.

Data Visualization 263

Data Visualization Reporting Tools User Testing Customer Feedback 263