Intercom, Inc.

JANUARY 14, 2021

And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products. How to use technology to create something. It’s a B2B SaaS application, think of it as a CRM. It was all about figuring out how to build things, right?

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Userpilot

JULY 12, 2021

Considering that retaining customers (and reducing churn ) costs a fraction of acquiring new ones , analyzing what makes customers stay or go is important for any SaaS business. In-app and email retention plans push users toward more effective product use and reduce churn by providing higher value to the customer.

Analytic Tools 98

Analytic Tools Data Visualization Customer Experience Research Software 98

Usersnap

JULY 18, 2022

Why Should SaaS Companies Adopt Floating Action Buttons? Floating action buttons are UI controls for Android and web-based apps. A floating action button is a tool that allows users to navigate the key parts of an app or website. Usually, floating menu plugins display as a circular icon with the app’s color scheme.

Feedback Software 52

Feedback Software Research Software User Testing Customer Feedback 52

Usersnap

FEBRUARY 6, 2021

Customers have more information than ever before available at their fingertips, and they can share reviews with the world at lightning speed. As a result, it’s important for leaders in SaaS and E-commerce businesses to constantly improve customer experience to stay competitive. Don’t Make Me Think. By Steve Krug. By Usersnap.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

UX Studio: Product Management

OCTOBER 2, 2023

While also placing a strong emphasis on UX research to guide our design decisions. Research ensures prioritized user needs and delivered effectiveness. For instance, this approach produced outstanding results for Liligo, France’s leading travel app. It increased the booking rate by an impressive 200%.

Research Software 65

Research Software Data Visualization User Testing Technical Review 65

Usersnap

FEBRUARY 6, 2020

Customers have more information than ever before available at their fingertips, and they can share reviews with the world at lightning speed. As a result, it’s important for leaders in SaaS and E-commerce businesses to constantly improve customer experience to stay competitive. Don’t Make Me Think. By Steve Krug. By Usersnap.

Feedback Software 49

Feedback Software Research Software User Testing Analytic Tools 49

The Product Coalition

DECEMBER 19, 2019

Three waves are found responsible for a productivity-weak, yet job-rich retrieval Despite the fact technologies are ranging from online marketplaces to machine learning, the broken link between productivity development and quick technological change couldn’t be more evident. However, those opportunities haven’t materialized at scale.

Research Software 78

Research Software Technical Review Product Research User Testing 78

Revulytics

AUGUST 21, 2019

What is Software Piracy? Software piracy is the use of unlicensed software where the user has never paid the software vendor a licensing fee for the application. What are the effects of Software Piracy? billion, and 37% of software installed on personal computers is unlicensed. How to detect Software Piracy?

Software Review 12

Software Review Analytic Tools Reporting Tools Research Software 12

freshtrax

FEBRUARY 21, 2023

Although the number of tourists has plummeted in the past years due to the pandemic, the percentage of foreigners in Tokyo has been increasing since 2014 with internationalization rapidly progressing in the city. Akiko, a UX researcher from Btrax, interviewed Nondo and separated her interview into two articles.

Research Software 52

Research Software Technical Review UX Data Visualization 52

UX Studio: Product Management

JULY 9, 2021

We are a UX design agency based in Europe with a decade of experience in UX design and research. One of them is location, so this time we reviewed the top companies to help you find the right UX agency in London. Our international team of UX designers and UX researchers work with businesses from all over the world. .

Research Software 52

Research Software UX User Testing Product Research 52

bpma ProductHub

APRIL 30, 2017

Pouring over the latest neuroscience research and high performance coaching in her latest book “Kickass Confidence: Own Your Brain. She summarized her frameworks through her first book, “Software Product Management Essentials”, first out in 2003. Alyssa Dver is here to deliver some insights in how to achieve that confidence.

Development 150

Development Product Management Product Manager Management 150

The Product Coalition

DECEMBER 17, 2019

In the 2010s, the lines between keyboard-centric computers and touchscreen tablets/app-based devices started to blur. Siri received mixed reviews when she first landed in the iPhone 4S in 2011. The voice revolution really began in earnest when Amazon unveiled Alexa along with the Echo in 2014. AKA, The 23 Asilomar AI Principles.

Wireless 79

Wireless Technical Review Research Software User Testing 79

bpma ProductHub

JANUARY 3, 2017

Product Management was still figuring out if it’s a necessary discipline in software companies. Pouring over the latest neuroscience research and high performance coaching in her latest book “Kickass Confidence: Own Your Brain. Up Your Game,” she walks through real-life examples and tips to think more confidently.

Product Management 105

Product Management Product Manager Management Management 105

The Product Coalition

MAY 21, 2018

The technologies brought by the Third Industrial Revolution are becoming integrated, sophisticated and powerful, creating global networks of economy and relationships. This led MIT researchers Erik Brynjolfsson and Andrew McAfee to refer to this era also as “The Second Machine Age”. Industry 4.0, million employees.

Reporting Tools 60

Reporting Tools Artificial Inteligence Research Software Data Visualization 60

Intercom, Inc.

OCTOBER 17, 2018

When you think of Intercom, you probably think of software, our Messenger, perhaps this blog. The first Intercomic (although that phrase wasn’t coined at the time) was created in 2014 when I was asked to create a comic for an intern who was finishing up their time at the company. Let me explain. How did it all begin?

User Testing 151

User Testing Customer Feedback Feedback Software Software Review 151

Roman Pichler

APRIL 2, 2019

One company I worked with, for example, assigned developers who had worked on enterprise systems using an ancient programming language to develop a brand-new, embedded product with the latest technologies. This led to a bloated, over-complicated code base and a product that was difficult to adapt and expensive to maintain.

Feedback Software 218

Feedback Software Research Software User Testing Customer Experience 218

Amplitude

OCTOBER 17, 2018

In 2014, Amazon made VPC (virtual private cloud) the standard deployment environment for all new applications created on Amazon Web Services. It took us over a year to complete the full end-to-end migration, involving 30,000 lines of code in our devops repo alone, but we did it and also managed to build in various other upgrades to boot.

User Testing 45

User Testing Research Software Feedback Software Data Visualization 45

Userpilot

SEPTEMBER 15, 2023

Concept testing helps to build customer relationships, understand customer needs , and gather market research data to drive decision-making. Airbnb failed to concept test its logo and faced ridicule due to its design. Concept testing is a market research method used before launching a product or service.

User Testing 105

User Testing Feedback Software Product Research Analytic Tools 105

Modus Create

MARCH 8, 2020

As the world observes International Women’s Day on March 8th, it is a great reminder to celebrate the women that help drive Modus and support women in technology every day. While many articles focus on the lack of women in technology, that is not the approach I want to take. Technology consists of many different roles and jobs.

Research Software 105

Research Software Technical Review Feedback Software Analytic Tools 105

Mixpanel

MAY 5, 2021

Imagine the internal ‘pat on the backs’ and recognition that occurred when Gmail fully launched dark mode for the mobile app, Figma released multi-account to switch between personal and work design spaces, or Apple announced their M1 chip. We’ll cover why in the next section, after reviewing examples. Incompatibility.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

The Product Coalition

FEBRUARY 14, 2022

How many times have you heard the phrase “It’s research, it will be ready when it’s ready”? Photo by Skitterphoto from Pexels In 2014, at the ProductX conference, I won second place for my presentation on time management for busy product managers. In algorithmic research, this is very prominent. It’s research.

User Testing 137

User Testing Data Visualization Product Management Product Manager 137

Intercom, Inc.

DECEMBER 18, 2018

Email marketing remains an incredibly valuable way of communicating with customers at every stage of their lifecycle, whether you’re a thriving SaaS company or up-and-coming small business. The retail sales emails are obvious, but email marketing also includes things like: Review reminders for recent purchases. Create a signup form.

User Testing 150

User Testing Analytic Tools Customer Experience Research Software 150

The Product Cafe

DECEMBER 12, 2023

Have you ever wondered why, despite listening intently to your customers and diligently building the features they ask for, your product still struggles to gain traction? In 2014, David J Bland introduced this eye-opening concept in a tweet. Research the broader market, not just your current user base.

Product Research 52

Product Research User Testing Customer Feedback Customer Experience 52

The Product Coalition

JUNE 25, 2019

I’ve been personally told that all the research points to that. But having experienced both poorly performing, co-located teams as well as high performing distributed teams, I wanted to take a closer look at some of the research as well as experiences of others. Agility is multi-faceted. will require more support initially.

Weak Development Team 85

Weak Development Team Research Software Customer Experience Leadership 85

Revulytics

DECEMBER 16, 2019

The majority of the attendees are from business and enterprise software/SaaS, consumer and web. Review Article: The Intersection Between Digital Transformation and a Barbershop Quartet by Dave Cliffe. A good mix of attendees from B2B and B2C software technology companies. Which industries are the attendees from?

Analytic Tools 76

Analytic Tools CTO Coach Research Software Technical Review 76

Modus Create

OCTOBER 14, 2020

There is a lot of research related to mental health and remote work. Technology has changed the way we work. The researchers focused on depression, anxiety, and burnout, three mental conditions that provoke problems related to productivity and work satisfaction. When did we start to think of remote work as a possibility?

Research Software 71

Research Software Reporting Tools Product Research Technical Review 71

The Product Coalition

JANUARY 20, 2020

we have created a list of the best video production companies in 2020 based on the complex research of the company’s profiles, customer reviews, and rankings on authoritative B2B information web-resources, such as Clutch, GoodFirms, DesignRush, IT Firms, and others.

Research Software 78

Research Software Feedback Software User Testing Product Research 78

Bryce York

JANUARY 12, 2015

Many of us even did some research and started to look into the technology and tactics that make it work. It looks to me like their main strategy was getting heavy Instagram users to review their product. With software and hardware rapidly improving, there’s less and less room for stores with a bad mobile experience.

User Testing 52

User Testing Research Software Customer Experience Technical Review 52

Modus Create

DECEMBER 4, 2023

Tweag is a cross-functional group to research and develop open source ideas, which ultimately inform and improve the engineering platform we offer our clients as we help them improve the developer experience. Under the Tweag brand, our OSPO allows engineers and researchers to come together to apply new ideas.

Research Software 105

Research Software Software Review Development Data Visualization 105

UX Planet

APRIL 12, 2024

When I started my career, the role of the Interactive Designer (which now would be classified as a Product Designer, or some may say UX Designer, something I inherently disagree with), included everything from Research, Information Architecture, Content Writing, Visual Design, and of course, Front End Development.

Research Software 86

Research Software Analytic Tools Feedback Software User Testing 86

Business of Software Conference

JULY 20, 2020

She is also one of the most regularly published authors in the Harvard Business Review. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? There was no sort of software there. Do you empower small, agile teams? Are there resources available for little bets?

Weak Development Team 75

Weak Development Team Reporting Tools Research Software Data Visualization 75

Andrew Chen

MAY 28, 2019

In the world of podcasting, the flywheel is spinning: new technologies including AirPods, connected cars, and smart speakers have made it much easier for consumers to listen to audio content, which in turn creates more revenue and financial opportunity for creators, which further encourages high-quality audio content to flow into the space.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Business of Software Conference

JUNE 19, 2020

Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Patrick Campbell (Founder/CEO, ProfitWell) – Not Being Terrible When Things Are Terrible from Business of Software Conference. And so just like ‘No, we’re a software company. We have software margins.’

Analytic Tools 52

Analytic Tools Data Visualization Research Software User Testing 52

Andrew Chen

MAY 28, 2019

In the world of podcasting, the flywheel is spinning: new technologies including AirPods, connected cars, and smart speakers have made it much easier for consumers to listen to audio content, which in turn creates more revenue and financial opportunity for creators, which further encourages high-quality audio content to flow into the space.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40