2016 2022 Reporting Tools Research Software 
Intercom, Inc.
FEBRUARY 10, 2022
To keep up with these changes, last year we released our first Intercom Customer Support Trends Report. The report highlighted how support teams were adopting conversational support tools to meet rising customer expectations and a flood of inbound queries. Last month, we published the second edition. Fast forward one year.
Userpilot
JUNE 19, 2023
There’s no magic number when it comes to conversions, but knowing B2B SaaS funnel conversion benchmarks can benefit any SaaS product manager. In this article, we will discuss the most common B2B SaaS conversion rate metrics and their benchmarks. Gainsight’s 2022 report shows free trials involving PQLs had 2.8X
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Intercom, Inc.
FEBRUARY 6, 2020
In 2019 research firm IDC found them to deliver 869% ROI (??) Analysts estimate that by 2022, global corporate eLearning will grow to be a $30 billion market. When Yvonne joined in 2016, the business unit consisted of just 10 people across product, engineering, sales, and marketing.
Atlassian
JANUARY 27, 2022
Download our Q2 FY22 earnings report here. We’re building a cloud platform that lets us ship new capabilities and products quickly, as we’re beginning to see with Point A. Marty Hagewood, a software development manager at EMC Insurance Companies, experienced this first-hand. Fellow shareholders, Prefer a PDF? No worries!
The Product Coalition
OCTOBER 23, 2019
I’ve done a lot of research and today I want to present to you my favorite upcoming mobile UX trends for 2020. #1 1 AI Technology and Voice Control Text based inputs and clicking or tapping buttons is kind of “old”. And these systems are becoming more and more intelligent. VR began marketing to the mainstream in 2016.
Expert insights. Personalized for you.
211 
Let's personalize your content