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Pivoting a Startup with User Research

Basel Fakhoury

After a year and half, we finally admitted that the mobile travel app we were working on wasn’t providing enough value and we had to shut it down. and the best way to do that was through user research. That’s when we realized that finding people to participate in user research studies sucks. Basel Fakhoury “Well… what now?” “Uh…I

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Don’t Miss These Speakers at #mtpcon San Francisco

Mind the Product

Leisa Reichelt, Head of Research and Insights at Atlassian. Leisa tweets at @leisa and occasionally blogs at disambiguity.com. Cindy Alvarez, Author and Principle Researcher at Microsoft. Nir is also an active investor in habit-forming technologies. Nir Eyal, Author and Investor. Stephanie Hannon, CPO at Strava.

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Calm’s Will Larson on how to build a technical leadership career

Intercom, Inc.

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. That question has been on Will Larson ‘s mind for a long time. Solving the puzzle.

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The tools we use: Challenging dogma in the design process

Intercom, Inc.

Many of us in the design and technology community pride ourselves on being tool builders, creating products that others can use to get things done. Tools are part of who we are. We all have a very fundamental relationship with the tools we use. We all have a very fundamental relationship with the tools we use.

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10 Years of Balsamiq: What I’ve Learned | Peldi Guilizzoni, Balsamiq | BoS USA 2018

Business of Software Conference

In 2018, Balsamiq celebrated its 10th Birthday – an impressive achievement for any SaaS company. Founder Peldi has attended Business of Software every year since 2010, and has 5 BoS talks to his name. In this talk from BoS USA 2018 he shared another honest update about his worries in Balsamiq’s milestone 10th year.

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Kevin Indig on searching for meaning and the meaning of search

Intercom, Inc.

Even outside of the agency that I started in, just like keeping a broad network and talking to people about how they do things, what they learned and sharing your lessons as well which was one of the reasons for why I started my own blog, the newsletter, that was always very, very big for me. And then I also touched on the newsletter itself.

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Here’s what our Business of Software Conference USA 2018 Speakers are Reading

Business of Software Conference

What makes Business of Software Conference speakers so smart? Current reading: I’m currently in the middle of reading a whole slew of books on JTBD, for the research I’m doing on the topic. Mikey Trafton, Alamo Drafthouse, CTO. Like most smart people, they read a lot. This year’s book list is here.