Intercom, Inc.

JULY 21, 2022

Along the way, we’ve interviewed trailblazers, business leaders, makers and doers to share their experience and insights on all things startup strategy, product management, design, marketing, customer experience, and much, much more. For Slack, that was clearly the engineering and dev communities, who love new tools.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

Intercom, Inc.

JULY 9, 2020

When taken in the context of his ‘coming of age’ alongside SEO it’s little wonder that his insights on the topic are worth hearing. We hear Kevin’s predictions for the future of SEO and why keywords might not be as important as we think. And I would say I have a very analytical and ambitious mind.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

Business of Software Conference

JUNE 20, 2019

In 2018, Balsamiq celebrated its 10th Birthday – an impressive achievement for any SaaS company. Founder Peldi has attended Business of Software every year since 2010, and has 5 BoS talks to his name. In this talk from BoS USA 2018 he shared another honest update about his worries in Balsamiq’s milestone 10th year.

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87

Amplitude

AUGUST 14, 2019

Teams invest time and money in advanced marketing tools to automate campaign development and delivery. Users send clear signals about where they are in their lifecycle, their preferences, and their intent, but teams are unable to act on that data in campaigns. Anyone that sends campaigns knows this is easier said than done.

User Testing 63

User Testing Customer Experience Data Visualization CTO 63

Revulytics

DECEMBER 16, 2019

Glassdoor named Product Manager the fifth best job out of 50 in America, with more job openings than data engineers and DevOps engineers. Other attendees tend to be from business analytics, UX & design, development & engineering, and project management departments. Dharmesh Shah, CTO and Co-founder of HubSpot.

Analytic Tools 76

Analytic Tools CTO Coach Research Software Technical Review 76

Business of Software Conference

MARCH 11, 2020

No one really cared about the Internet right from a commercial standpoint, and so I have a lot of good stories now that are funny but they weren’t funny at the time; including you know getting kicked out of many company when we were trying to sell can compete services into its software into it. And it was an incredible experience.

CTO Coach 52

CTO Coach Weak Development Team User Testing Customer Experience 52

Intercom, Inc.

AUGUST 15, 2018

Find a sponsor , not a mentor — someone who is in the room when opportunities arise and makes sure your name comes up. Engineering leaders must do 2 things: a) execute and deliver high-quality software on a predictable schedule, and b) have the people skills to attract, retain and develop strong talent.

Engineering 141

Engineering Leadership CTO Coach Feedback Software 141