The Product Coalition

FEBRUARY 5, 2019

The mobile app industry is a fast-paced world, and the state of mobile in 2019 shows no signs of slowing down. That’s what real-time analytics tools can provide. What is real-time analytics? According to Gartner, real-time analytics means that the analysis happens within seconds after new data is received.

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Data Visualization Analytic Tools Customer Feedback Customer Experience 60

Indicative

FEBRUARY 6, 2020

Here is our January recap of the latest product releases : Scheduled Reports. Scheduled Reports. You can now schedule reports to arrive directly to your inbox. You can now schedule reports to arrive directly to your inbox. Scheduled Reports are part of our Advanced Reporting Features, available only on paid plans.

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Data Visualization User Testing Product Research Reporting Tools 81

The Product Coalition

AUGUST 12, 2020

As AI technology spreads across the globe, new locations are arising as potential hotbeds for the growth and development of AI technology. One of these areas is Southeast Asia, where AI solutions are expected to lead to increased productivity and a further expansion of AI markets.

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Reporting Tools Research Software Artificial Inteligence Data Visualization 80

Gainsight

SEPTEMBER 1, 2020

Buying technology for your CS team can feel very similar. Still, it can seem easier to pick a short term solution or make lasting trade-offs on what you need because you need fast value. For many organizations, a hurdle to getting started with a CS Platform boils down to customer data, but there’s no need to get stuck.

Reporting Tools 52

Reporting Tools Data Visualization Customer Experience User Testing 52

Intercom, Inc.

JANUARY 5, 2022

There are enough stories of data breaches and cyber attacks to chill even the savviest security engineer to the core. After working on NASA’s Space Shuttle Main Engine, he went on to develop Portfolium, a social networking platform that allows students and graduates to showcase skills beyond the traditional resume to potential employers.

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Reporting Tools Data Visualization Software Review Technical Review 211

Mixpanel

OCTOBER 17, 2019

In case you’re in the same situation, our Product Management and Customer Success teams have surfaced their greatest hits of “I didn’t realize that” moments from throughout 2019. The topics span activation metrics, chatbots, mobile dashboards, and emojis. Build highly-customized dashboards – and check on them from your phone or inbox.

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Customer Experience 40

Gainsight

APRIL 8, 2020

Leaders who can easily access key customer data to help them understand (1) a comprehensive picture of customer health and (2) whitespace opportunity, will have a leg up in this new environment. One of my favorite aspects of this rollup is the predictive renewal score. Gainsight Renewal Center Forecast View.

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Data Visualization User Testing Research Software Reporting Tools 98

Userpilot

OCTOBER 19, 2021

Although best known for its analytics , Pendo features two other toolsets that are of value to product marketing teams. There's a product tour system that guides users towards feature adoption. We will also suggest an alternative and more cost-effective solution: surprise, surprise – Userpilot. Dashboards.

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Data Visualization Analytic Tools Onboarding KPIs Feedback Software 88

PMLesson's Ace the PM Interview

MARCH 3, 2020

Data nerds of the world, rejoice! Data science has topped “best jobs” lists for years. Professionals in the field report both high salaries and high job satisfaction, and prospects are only getting better. As a data analyst, you’re ahead of the game. Do they read auto-generated reports? Every function is connected.

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Data Visualization Reporting Tools User Friction User Testing 52

The Product Coalition

JULY 1, 2022

If you want to know why users are uninstalling or unsubscribing, tools like screen flow, heatmaps, and screen recordings can get users loving?—?instead is a natural part of having a mobile app, but you can use app analytics to prevent losing your best users. You will need three data points to calculate and track your churn rate.

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Analytic Tools Feedback Software Data Visualization Onboarding KPIs 113

The Product Coalition

OCTOBER 30, 2019

Short reminder: A mobile SDK (“Software Development Kit”) is a piece of code that enables your app to communicate with 3rd parties. They can drastically change your app through analytics, marketing and payment services. Quantitative data will give you an objective basis to work on. An example: The Facebook login button.

Analytic Tools 82

Analytic Tools Data Visualization Feedback Software User Testing 82

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry. .

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User Testing Research Software Product Research Customer Feedback 122

Reveal

DECEMBER 1, 2021

Reveal Embedded Analytics. Choosing the right embedded analytics platform for your business needs is paramount. Table of contents: What are embedded analytics platforms? Embedded analytics benefits Top 7 embedded analytics platforms Reveal Looker Toucan Sisense Logi analytics Tableau Power BI.

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Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Gainsight

AUGUST 31, 2020

It is a stationary bike system built with a large screen at the front, enabling users to live stream or follow on-demand workouts at home. working on radar systems. In a recent webinar with Denise Stokowski, Group VP of Platform Products at Gainsight , Amy shared that she identified that she wanted to be more involved with people.

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Data Visualization Analytic Tools Reporting Tools Feedback Software 52

Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.

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Analytic Tools Research Software Feedback Software Reporting Tools 223

Gainsight

AUGUST 18, 2022

Seismic won the Visionary award, given to an organization that has mastered using 360 views, scorecards, and advanced reporting to shift their teams from reactive to proactive. Seismic is dedicated to understanding how customers use their software to lead to value, and they’re obsessed with data.

Analytic Tools 23

Analytic Tools Reporting Tools Data Visualization Customer Experience 23

Reveal

AUGUST 15, 2022

Reveal Embedded Analytics. Logi Analytics is one of the first white-labeled/OEM embedded analytics providers for small-to-medium-sized businesses. But is Logi Analytics the right embedded analytics solution for your organization? Logi Analytics Overview. The Pros of Logi Analytics.

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Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

eG Innovations

NOVEMBER 30, 2021

HDX Optimization for Teams allows you to deliver 720p high-definition video calls at 30fps through your Virtual Apps and Desktops solution. The optimized solution can be thought of as splitting the Teams client into two, with the user interface living inside of the VDA and the media rendering/engine running on the endpoint.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Software Review 52

Amplitude

AUGUST 31, 2018

In the new layout, charts, cohorts, user lookups, dashboards, and notebooks are all created from one places that you can spend more time getting things done, and less time navigating to them. Analytics is a team sport, and some of the most valuable analyses are collaborations among teammates. A space to share analyses with your team!

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Data Visualization User Testing Customer Feedback Customer Experience 45

Userpilot

FEBRUARY 28, 2023

Wondering how an NPS dashboard can help you track customer loyalty? This is where the NPS dashboard comes in. Let’s see how the dashboard can help you extract insights from NPS responses and improve customer loyalty. What is the NPS dashboard? Why do you need an NPS dashboard?

Data Visualization 85

Data Visualization Dashboard Customer Feedback User Testing 85

Reveal

AUGUST 17, 2022

Reveal Embedded Analytics. Among all embedded analytics products on the market, Tableau is certainly one of the most popular BI tools for analyzing, visualizing, and working with data. Tableau has been helping businesses to transform raw data into valuable insights for more than 16 years.

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Embedded Analytics Data Visualization Analytic Tools Reporting Tools 59

Userpilot

SEPTEMBER 2, 2022

When it comes to choosing a customer education platform, there are so many options to pick from. Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. What is a customer education platform?

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Analytic Tools Feedback Software Reporting Tools Education 97

Business of Software Conference

JUNE 5, 2019

Carl Ryden has been a regular attendee at Business of Software Conferences for a long time. In this talk, Carl talks about how PrecisionLender use AI to offer a valuable service to their customers, and what he sees as the future of AI. April Dunford UK Book Launch Tour BoS USA 2019. Upcoming Events. The word A.I.

Feedback Software 40

Feedback Software Research Software Reporting Tools Data Visualization 40

Mixpanel

OCTOBER 17, 2019

In case you’re in the same situation, our Product Management and Customer Success teams have surfaced their greatest hits of “I didn’t realize that” moments from throughout 2019. The topics span activation metrics, chatbots, mobile dashboards, and emojis. Build highly-customized dashboards – and check on them from your phone or inbox.

Data Visualization 11

Data Visualization Analytic Tools Reporting Tools Customer Experience 11

Reveal

DECEMBER 2, 2021

Reveal Embedded Analytics. Collecting data is easy, yet interpreting that same data is difficult. This is where tools such as Reveal and Looker come in handy – they convert raw data into easy-to-understand and easy-to-use insights that enable organizations to reshape and modernize the way they do business.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

The Product Coalition

DECEMBER 22, 2022

Software-as-a-service (SaaS) models, which operate on a subscription basis and are centralized and situated on a remote cloud network, are increasingly popular with businesses for a variety of factors, including flexibility and affordability. Saas startups that provide software as a service have a good delivery model.

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Analytic Tools Data Visualization Reporting Tools Startups 118

Gainsight

DECEMBER 21, 2020

In 2019, there were many thought leaders and evidence that the economy was shifting to the customer. With an inundation of products and services as subscriptions to choose from, the customer could quickly leave your company and take their business with them. You must be proactive in your collection and analysis of customer data.

Data Visualization 59

Data Visualization Reporting Tools Analytic Tools Customer Experience 59

Intercom, Inc.

FEBRUARY 6, 2020

In 2019 research firm IDC found them to deliver 869% ROI (??) And it’s an advantage that traditional corporate learning platforms simply can’t replicate. Just look at the world of marketing: there are now more than 7,000 tools , up from a mere 150 in 2011. That’s the case for a lot of the new technology that comes out.”.

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Feedback Software Analytic Tools Research Software Data Visualization 243

Pragmatic Marketing

JULY 13, 2020

Some go-to-market strategies that worked well in 2019 became paths to irrelevancy once the pandemic became widespread. In 2018, Digital Lumens introduced technology to monitor and meter critical process and environmental attributes beyond lighting, including temperature, humidity, energy, gases, vibration and carbon monoxide.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Pragmatic Marketing

JULY 13, 2020

Some go-to-market strategies that worked well in 2019 became paths to irrelevancy once the pandemic became widespread. In 2018, Digital Lumens introduced technology to monitor and meter critical process and environmental attributes beyond lighting, including temperature, humidity, energy, gases, vibration and carbon monoxide.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Pragmatic Marketing

JULY 13, 2020

Some go-to-market strategies that worked well in 2019 became paths to irrelevancy once the pandemic became widespread. In 2018, Digital Lumens introduced technology to monitor and meter critical process and environmental attributes beyond lighting, including temperature, humidity, energy, gases, vibration and carbon monoxide.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Userpilot

AUGUST 25, 2021

Cohort analysis is a type of behavioral analytics where you group user data into different cohorts to better track and understand user behavior. Cohort analysis is a type of behavioral analytics that helps you see what a segment of your users (a cohort) is doing within your product. What is cohort analysis?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 98

Usersnap

JUNE 11, 2019

Agile QA approach and user experience driven development (UXDD) have taken modern software development and testing by storm. Amazon has reported deploying thousands of times per day. And over 50 % of software firms have daily new releases. Agile software development practices have led to faster product development lifecycles.

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Analytic Tools Feedback Software Reporting Tools Data Visualization 85

Gainsight

FEBRUARY 3, 2020

A lot happened to the Gainsight platform in 2019. As the leading customer success platform , we’ve continued to focus on building out the tools that CS teams need to optimize and mature their strategy. So what have we been up to in 2019? Top 10 Gainsight CS Enhancements & New Features Released in 2019.

Analytic Tools 52

Analytic Tools Reporting Tools Customer Communications Data Visualization 52

Split

OCTOBER 17, 2019

About Split Software (split.io) and Dave Karow. Dave Karow’s role takes him to him to meet ups, to different clients, to meet with larger companies that have built out really scaled platforms. Observer bias, the idea that you you go tease the data to find the thing you were hoping was gonna happen.

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Data Visualization Customer Experience User Testing Reporting Tools 45

Centercode

JULY 24, 2020

If you’re like 75% of professionals charged with securing real-world insights from beta testing, your time is short. According to data from the 2020 Customer Validation Industry Report , two-thirds of beta testing professionals are managing tests using email and spreadsheets. The Time Sink: Analyzing Insights.

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Data Visualization User Testing Customer Experience Reporting Tools 75

Usersnap

JULY 1, 2020

It’s been 2 years since we at Usersnap started developing a tool for Customer Experience. We reached out to 100+ digital companies and compiled the statistics to provide insights into the State of Customer Experience in 2020. If that‘s the case, you can use the data presented in this report as a benchmark.

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Data Visualization Reporting Tools Customer Experience User Testing 98