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Digital Analytics 101: What Is It and How to Collect Digital Data?

Userpilot

What’s digital analytics? In this article, we also look at different kinds of digital analytics data, how to implement a digital analytics strategy, and the best tools to help you do it! TL;DR Digital analytics allows teams to measure and analyze product performance to improve their digital strategy.

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We’re expanding eligibility for Mixpanel for Startups and introducing a free Company KPIs Dashboard Template

Mixpanel

Product analytics can help by showing companies what is and isn’t working with their websites and apps, what to prioritize, and what to invest in. Product analytics can help by showing companies what is and isn’t working with their websites and apps, what to prioritize, and what to invest in. Mixpanel for Startups.

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9 Must-Have Features To Look For In Customer Engagement Platforms (CEPs)

Userpilot

The study showed that companies that get customer success right prioritize technologies that improved customer experience. A Customer Engagement Platform (CEP) is an example of a tech solution that can help you achieve a great customer experience. What is a customer engagement platform (CEP)?

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Citrix Monitoring in 2020

eG Innovations

You want your end-users to experience less technical faults by having a system in place that allows you and the team to be more proactive. OK, probably not what you have been thinking as the clock struck midnight, but it should be part of your professional goals for 2020. Citrix Stack Monitoring Tools. Citrix Director.

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Product Update: June 2020

Indicative

We’ve optimized our Cohort tool to help you answer this question quickly and efficiently. Revenue analysis is perhaps the most meaningful retention analysis you can do with your app or website. To help you answer these questions, we’ve made improvements to our Cohort tool. . Cohort Improvements and Nth Day Retention.

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What is Considered a Good NPS Score and How To Improve It?

Userpilot

Some industries like SaaS will have an average NPS of 30. For example, let’s say you launch a NPS survey in your app and 100 users answer it. Well, software is not one of them. Let’s take a look at the average NPS score across several common industries from the Retently 2020 NPS Benchmark report. What is NPS?

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Implement This Customer Engagement Strategy and Your Users Will Not Get Enough of Your Product

Userpilot

As Steve Jobs once said: “ You have to start with customer experience and work your way back toward the technology, not the other way around. ”. What he really should have said was, “You have to start with measuring customer engagement and then work your way back toward the technology.”. But how do you measure it?