Userpilot

MARCH 29, 2023

How can it help product and marketing teams make data-driven decisions and improve the user experience at different stages of the customer journey? TL;DR Digital analytics allows teams to measure and analyze product performance to improve their digital strategy. acquisition channels), product data (e.g.,

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Alchemer Mobile

AUGUST 5, 2020

Step 1: Establish baseline metrics. It’s important to establish baseline success metrics so you can measure success accurately moving forward. Apptentive published our 2020 Mobile App Engagement Benchmark Report for Finance apps in early March, right as COVID-19 hit North America hard. Inform or validate your product roadmap.

User Testing 246

User Testing Finance Customer Feedback Feedback Software 246

The Product Coalition

JUNE 15, 2020

One of the latest buzzwords in the Product world is ‘Product Led-Growth.’ And does focusing on a product-led growth strategy make you a Growth Product Manager? Let’s examine this “new” trend… What Does Product-Led Growth Mean? from engineering to sales and marketing?—?around A product-led growth strategy.

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Userpilot

JANUARY 19, 2021

Customer engagement and experience are closely intertwined – how you engage with your customers and what they see when they engage with your product will inevitably affect their experience. To measure customer engagement for product companies, you need to avoid vanity metrics like MAU and session numbers.

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Userpilot

MARCH 11, 2022

To help you in your first 90 days on the job, we’ve compiled a collection of some of the best product management resources. The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. o get the sponge mode on and dive in!

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Analytic Tools Data Visualization Research Software Feedback Software 98

ProductPlan

DECEMBER 11, 2019

There are so many changes happening in product management as I write this, and the evolution only seems to be accelerating. With your support, we dove into the most result-driven strategies, popular frameworks, and groundbreaking leaders who changed the product management landscape. Companies define the metrics that matter.

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Userpilot

FEBRUARY 17, 2021

Wondering what the best product conferences of 2021 are? We’ve collected the best events for product folks that you can attend online or in-person. February Product Conferences. Product World. Product Marketing Rendezvous. Source: Product Marketing Alliance. Table of contents.

Research Software 98

Research Software User Testing Product Research Analytic Tools 98

Mixpanel

SEPTEMBER 21, 2023

Kevin Xu is an engineer-turned-product manager with experience at big tech companies like Google and Stripe. Read on for our conversation with Xu about finding product-market fit when you’re the ideal user, growing a following vs. growing an app, and what the future of social media looks like. They say write what you know.

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Analytic Tools Research Software Data Visualization Technical Review 116

Gainsight

SEPTEMBER 28, 2022

You see, simplicity itself is quite possibly THE underlying principle and North Star that guides every SaaS founder’s visionary approach to starting a company in the first place—even more so than our old favorite term circa 2002-2020: “disruption.” ” And it’s easy to see why. Until it wasn’t.

Feedback Software 52

Feedback Software Onboarding KPIs Customer Feedback Reporting Tools 52

Userpilot

AUGUST 26, 2021

You know how when you log into a SaaS product, you often notice the UI has changed or there are new options that weren't there before? That's SaaS product management hustling in the background to give you the best experience. You don't have to lift a finger and you get to access the latest updates whenever you log in.

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Userpilot

JANUARY 8, 2021

You have more customers enjoying your product than hating it. Net Promoter Score is the result of a one-question survey asking the users how likely they’d be to recommend your product on a scale from 1 to 10. The metric was developed by Bain and Company in 2003 and has since been adopted by millions of businesses.

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Analytic Tools Feedback Software Data Visualization Weak Development Team 93

Arpit Rai

MAY 31, 2020

I moved from Bombay to Bangalore in Feb 2020 to join ThoughtSpot. This post is about what one should do in the first 30–60–90 days of joining a new product management job. This would primarily include the product, design and engineering teams. the product, sales, marketing, support etc.

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Onboarding KPIs Product Management Product Manager Customer Feedback 72

Userpilot

JULY 8, 2021

Product manager courses are everywhere. Product management is one of the most diverse disciplines and requires an extremely broad set of skills. Additionally, the product manager role drastically changes with your seniority. Beginner product manager. Mid-career product manager. Advanced/pro product manager.

User Testing 87

User Testing Research Software Analytic Tools Feedback Software 87

Intercom, Inc.

NOVEMBER 3, 2022

You’re investing resources in hiring and training the right people, tracking different metrics at different stages, adding more and more complexity with each increase in headcount, use cases, and customers. By automating planning, businesses can save time, increase productivity and turn support from a cost center into a profit driver.

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Feedback Software Research Software Customer Experience User Testing 206

Userpilot

FEBRUARY 12, 2021

However, our State of SaaS Product Onboarding study we did in 2020 (2021 report coming soon!) Of the 1000 companies we signed up for to study their onboarding, 73% of B2C companies offered a free or freemium product, and 86% of B2B brands offered a free trial instead of freemium. So Freemium isn’t dead.

User Testing 98

User Testing B2C Reporting Tools Customer Experience 98

Arpit Rai

MAY 31, 2020

I moved from Bombay to Bangalore in Feb 2020 to join ThoughtSpot. This post is about what one should do in the first 30–60–90 days of joining a new product management job. This would primarily include the product, design and engineering teams. the product, sales, marketing, support etc.

Onboarding KPIs 52

Onboarding KPIs Product Management Product Manager Customer Feedback 52

Intercom, Inc.

JANUARY 16, 2020

Miro has made the move from product to platform. So we wanted to bring a little bit of art into the day-to-day job of each person who uses our product. Especially those who are in design, product management, etc. These types of people totally understand the change and are inspired by the company and the product now.

Research Software 249

Research Software Data Visualization User Testing Customer Experience 249

Userpilot

NOVEMBER 1, 2021

If you've ever heard the term "user onboarding " and felt confused as to what it meant, you're not alone. Here at Userpilot , we regularly talk to hundreds of SaaS companies about their onboarding across the whole user journey. Allow us to share our understanding of user onboarding with you.

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Onboarding KPIs Analytic Tools Customer Experience Customer Feedback 98

Userpilot

DECEMBER 23, 2020

Which product trends emerged in 2020 and are here to stay? What are the biggest trends in Product for 2021 you must implement into your Product Growth strategy? Who’s who in Product these days? And what new product growth terms made it to our dictionary? Trends to Watch In Product – Table of Contents.

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Analytic Tools Onboarding KPIs Data Visualization Product Research 122

Iteratively Blog

MAY 31, 2020

Time and again, folks have used product analytics tools to better understand their customers. Businesses use analytics to determine product health, improve the customer experience, test product-market fit, and ensure that they are making the right investments with limited time and resources.

Data Visualization 97

Data Visualization Analytic Tools Onboarding KPIs User Testing 97

Business of Software Conference

JULY 29, 2019

Speakers include Rahul Vohra (Founder/CEO, Superhuman), Wade Foster (Founder/CEO, Zapier), Jane Austin (Director of Product Design, Babylon Health), Jared Spool (Founder, UIE), and many more. Product & UX. Sales & Marketing. BoS USA 2019 BoS Europe 2020. 2 – Product & UX. Building Teams.

Software Review 49

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Alchemer Mobile

MAY 19, 2021

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Developers can remove the pains associated with constantly incorporating new SDKs into an app and focus on delivering products that transform the customer experience.

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Feedback Software Data Visualization User Testing Customer Feedback 236

Userpilot

APRIL 16, 2021

The LTV/CAC metric measures if the revenue your customers generate for your business justifies the effort you put into acquiring new customers. You can use tools like Userpilot to create contextual onboarding for your users to help them derive value from your product right away and thus improve your average LTV and the LTV:CAC ratio.

Data Visualization 98

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Business of Software Conference

APRIL 17, 2020

And I think all of these are kind of vanity metrics. So maybe the first lesson is like don’t do vanity metrics. So, headcount is a vanity metric: I don’t care how big your company is. And I kind of find like a product market fit todoist. And this year I think we will have over $20million in revenues.

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Weak Development Team Feedback Software Software Review Reporting Tools 64

Userpilot

NOVEMBER 11, 2020

Product adoption has picked up a fair amount of jargon over the years. And since new fancy terms seem to pop up every week, it can be a bit hard to navigate for both the newcomers and even for the well-established product pros. Hence: team Userpilot has put together the ultimate guide to product adoption and onboarding terminology!

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Onboarding KPIs Analytic Tools Feedback Software Data Visualization 126

Userpilot

FEBRUARY 14, 2021

on marketing in 2020. So even if you have a household brand that goes back to the times before SaaS was cool (1997), marketing is a must. Product-Led Growth Lifecycle Marketing Personalized In-App Experiences Product Marketing Viral Loops Affiliate Marketing Conclusion. In-app marketing.

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Userpilot

DECEMBER 17, 2019

Dramatics aside, one of the most important things you should be doing is tracking how users engage with your site and your product. There are a lot of different tools out there, each offering different features. We’ll look at the pros and cons of each product. Perhaps people go to your “Features” page and then leave.

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Analytic Tools Data Visualization Feedback Software Customer Experience 75

Userpilot

NOVEMBER 18, 2020

It’s not the users who use your product most often. That’s why retention is a key metric and reducing churn is a key objective. Pro users drive up your ACV because they are stable, content, long-term users of your product. What is so attractive about power users is that they help you to market and sell your product.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

Userpilot

FEBRUARY 25, 2021

Creative email strategies and other outbound hacks, and of course, this playbook wouldn’t be complete without Product-led growth frameworks that have led to double-digit ARR growth rates. SaaS Marketing Playbook Table of Contents. Why Having a SaaS Marketing Playbook Is Important. Content Marketing.

Research Software 91

Research Software User Testing Outbound Marketing 91

Userpilot

APRIL 30, 2021

Look for an agency with expertise in your chosen channel, a solid productized services model, excellent customer service and reasonable prices. If you’re looking for support in content marketing, consider Grow and Convert or Quoleady. Expect a good agency to have productized its marketing services. Healthy boundaries.

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Research Software Marketing Technical Advisors Customer Experience 98

Business of Software Conference

AUGUST 1, 2019

Read on below to find great talks about: Optimising for Product-Market Fit. BoS USA 2019 BoS Europe 2020. Last time: At #BoS2018, the founder of Silicon Valley’s buzziest startup spoke about how he adopted and adapted Sean Ellis’ product-market fit survey at Superhuman. Implementing a pricing process.

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Feedback Software Research Software User Testing Product Research 8

Business of Software Conference

OCTOBER 23, 2019

Bruce McCarthy, Founder, Product Culture. In this talk Product guru Bruce McCarthy arms you with his battle-tested approach to prioritizing your most critical initiatives that will increase your organization’s focus by increasing confidence in your prioritization decisions. BoS Europe 2020 BoS USA 2020. Success stories.

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Business of Software Conference

JULY 2, 2019

Jane Austin, Director of Product Design, Babylon Health. Jane Austin (Director of Product Design, Babylon Health) – 10 Easy Ways To Irritate Your Design Team from Business of Software Conference. April Dunford UK Book Launch Tour BoS USA 2019 BoS Europe 2020. How can good design be integrated into your business profitably?

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