Intercom, Inc.

DECEMBER 22, 2020

As it happens, 2020 has only reinforced this, by highlighting again and again the importance of strong customer relationships as the structural foundation on which solid businesses are built. The post What we learned from Scale in 2020 appeared first on Inside Intercom. What’s coming in 2021?

Customer Feedback 220

Customer Feedback Customer Experience Technical Review Framework 220

Alchemer Mobile

APRIL 14, 2022

Subcategories for Media Apps: News, Telco, Technology, Games, Sports, Music. “Thanks to the power of mobile, this cutting edge technology is at the fingertips of everyone with a cell phone right now,” Chip Kanne, Head of North America Emerging Sales, Snap. . Data included: Ratings and reviews. Popular phrases.

Feedback Software 278

Feedback Software User Testing Technical Review Customer Feedback 278

Alchemer Mobile

APRIL 2, 2021

While we watched brave, brilliant healthcare workers combat the pandemic on the front lines, the mobile technology used to support their efforts from home underwent massive change. Ratings and Reviews. Healthcare app ratings and and reviews were slightly lower than macro averages across both iOS and Android.

Healthcare 147

Healthcare Feedback Software Research Software User Testing 147

Centercode

JANUARY 8, 2021

We’ve often described modern technology as highly sophisticated, highly connected, and continuously iterative. The rapid-fire changes of 2020 didn’t change that — in fact, it brought those qualities into sharper relief. It highlighted both the reliability of technology and its shortcomings.

User Testing 98

User Testing Customer Feedback Technical Review Data Visualization 98

Sachin Rekhi

JANUARY 11, 2021

While I can't claim Taylor Swift's level of productivity during the pandemic with two major album releases, 2020 was still a prolific year of writing for me, publishing 18 new essays and remastering 3 existing ones. A Leader's Guide to Metrics Reviews. The Top 10 Deliverables of Product Managers. Finding Product Culture Fit.

Technical Review 136

Technical Review Data Visualization Framework Vision 136

Alchemer Mobile

MARCH 22, 2022

The Food and Drink industry embraced the transition to mobile in 2020, and the investments paid off in 2021. As such, employees will feel more and more empowered leveraging technology to deliver better guest experiences and feel more empowered and happy to work in a well-run restaurant,” – Chris Comparato, CEO of Toast.

Reporting Tools 264

Reporting Tools User Testing Data Visualization Feedback Software 264

The Product Coalition

JULY 8, 2020

Global Services has even named Ho Chi Ming City one of the best cities in the world for software outsourcing due to the attractiveness of the production cost. The local technical skills and competence are constantly growing which makes the Philippines one of the top of mind locations for software development. It releases up to 4.7

Software Developers 78

Software Developers Software Development Reporting Tools Software Review 78

Gainsight

AUGUST 6, 2020

That’s doubly true since many on-premise software companies carry the weight of massive debt loads due to recent Private Equity deals. We all know that the chaotic year of 2020 has only accelerated the move to SaaS and the cloud. 2020 is a big year for everyone. So this year is likely make or break for the transformations.

Analytic Tools 52

Analytic Tools Feedback Software Technical Review Technology 52

Indicative

OCTOBER 9, 2020

Indicative continues to climb in the rankings, as G2 names Indicative a Leader in Customer Journey Analytics in G2’s 2020 Fall Report. . According to G2’s Fall 2020 Reports, Indicative was awarded the Leader status based on two main factors: Customer’s high satisfaction scores combined with large market presence. Why We’re Leaders.

Data Visualization 94

Data Visualization Analytic Tools Reporting Tools Technical Review 94

DevelopmentCorporate

SEPTEMBER 28, 2021

Product managers deal with technical debt all the time. Privacy debt is the new technical debt. In the United States in 2020 there were over 1,000 data breaches that exposed over 155 million records. Many of these breaches were due to vulnerabilities exposed by unaddressed technical debt.

Technical Review 52

Technical Review Product Management Product Manager Development 52

UX Planet

FEBRUARY 2, 2024

This raises the question: what if we could accelerate and refine user research using cutting-edge technologies like quantum computing and artificial intelligence (AI)? We will explore how these emerging technologies could revolutionize user research in the coming years. User privacy is a primary concern.

User Testing 76

User Testing Research Software Product Research Artificial Inteligence 76

The Product Coalition

MAY 12, 2021

Foodtech is not only ordinary food delivery app development, but also agriculture technologies, ecological developments, solutions for vegans, and many other important fields. According to Statista , 2020’s market scope was over $151 million. Vertical farms IT food technologies are capturing even our gardens.

Research Software 89

Research Software Feedback Software Technical Review User Testing 89

The Product Coalition

MAY 6, 2020

To help you make a better-informed decision about your future technology partner, we’ve conducted market and industry research in order to define the best cross-platform app development companies. Every day Red Foundry helps tackle complicated challenges that businesses face when it is going about mobile technology. You might wonder?—?why

Research Software 78

Research Software Analytic Tools Feedback Software Development 78

Alchemer Mobile

MAY 18, 2022

Others (like expense management or work collaboration) felt the investments they made in mobile in 2020 begin to pay off as the investment in remote work continued to be a priority. Data included: Ratings and reviews. Brands working in monitoring and security faced hurdles more in-line with regular marketplace patterns.

Data Visualization 264

Data Visualization Reporting Tools Feedback Software User Testing 264

Gainsight

DECEMBER 20, 2020

Specifically, the Customer Success world learned 10 important lessons in 2020: 1. 2020 was a stress test for recurring revenue businesses. As a CEO friend of mine remarked in March 2020: The things we’re doing in CS these days—and Gainsight is absolutely key to making it happen—are so freakin great.

User Testing 69

User Testing Customer Experience Customer Feedback Analytic Tools 69

Roy Madden

JUNE 15, 2021

When the world went into lockdown back in March 2020, Steve Makofsky , like many of us, was feeling a little restless. Steve, a long-time tech executive (Disney, Nike), is an engineer with a passion for streamlining his workflow and feeding his mind. Back in the day Steve, a tech old-timer, stayed up to date via blogs.

Technical Review 100

Technical Review Reporting Tools Research Software Systems Review 100

PMLesson's Ace the PM Interview

JULY 6, 2020

Today, there's a rather substantial talent gap in the tech industry. It's been estimated that the number of open computing positions will exceed qualified candidates by nearly 1,000,000 in 2020. Lambda itself claims that 86% of its graduating students find a tech job paying $50,000/year or more within six months.

Software Review 85

Software Review Technical Review Web Development Web Developers 85

Centercode

JUNE 15, 2020

In early June of 2020, tech giant IBM announced they will stop offering facial recognition software until further anti-bias testing has been conducted. But IBM has taken it a step further by looking at the ways their technology could lead to harmful — even life-threatening — oversights for lack of thorough testing.

User Testing 69

User Testing Technical Review Product Research Research Software 69

UX Studio: Product Management

JUNE 7, 2019

Technology today has started to unfold around us to change our lives for good, and it’s vital for UX Designers to keep up-to-date with the latest digital trends in the industry. Fintech, Healthtech, Edtech – what sort of tech is used within them? Fintech, Healthtech, Edtech – what sort of tech is used within them?

Technical Review 84

Technical Review Data Visualization Artificial Inteligence Analytic Tools 84

The Product Coalition

NOVEMBER 17, 2022

According to Statistica , in 2020 alone, a whopping 1.2 If you’re conflicted or dejected on continuing your content creation journey, why not support the underlying platforms and technologies instead? Never forget the technologies which ENABLES this industry to thrive the way it is today in the first place.

Technical Review 115

Technical Review Development Team Review Systems Review Advertising 115

The Basics of Product Management

JULY 21, 2020

Smart Glasses are the latest craze in the world of wearable tech. We will review each smart glass available today, including the newest entrant, Jio Glass. With the growing importance of video calls, using this wearable tech may soon become an essential part of effective communication. How can an oil company pivot to technology?

Technical Review 52

Technical Review Software Review Feedback Software Product Research 52

Innovatemap

MARCH 17, 2021

I’ve been fortunate to work with countless technology companies in my career, and while I met with an incredible number of women executives, CEOs, marketers and more, I most often saw myself in a room among men. The tech industry (and many industries, for that matter) has a long history of gender inequality. percent in 2018 and 26.2

Technical Review 111

Technical Review Reporting Tools Leadership Startups 111

TIBCO - Thought Leadership

MAY 6, 2019

Top Technologies Innovative Companies are Using. The types of technologies that companies are using, according to the survey results detailed in the graph below, largely depend on where they are in their journey to digitally transform their business and processes for the modern world. We share a few of them below.

Analytic Tools 99

Analytic Tools Data Visualization Artificial Inteligence Technical Review 99

The Product Coalition

MARCH 11, 2024

According to a 2020 study by the Human-Computer Interaction (HCI) conference on user experience and ad placement, ads are strategically placed, interrupting your learning flow just as you are feeling a sense of accomplishment. Duolingo’s Persuasion Playbook: A Deep Dive Let’s delve deeper into Duolingo’s tactics.

Research Software 107

Research Software Reporting Tools Artificial Inteligence Customer Experience 107

Alchemer Mobile

NOVEMBER 19, 2020

But in 2020, digital transformation as we know it barreled ahead at a dizzying pace—causing product and marketing teams to make fast, learn-as-you-go decisions impacting billions of dollars. A quick review of our funnel and user flow pointed out that our new user experience weeded out all but the most committed users.

Technical Review 245

Technical Review Customer Experience Strategy Technology 245

ProductPlan

DECEMBER 11, 2019

And in 2020 we will more than double what we’ve done to keep up with all the changes. In our upcoming 2020 Product Management report, 34% of product managers said that t heir primary product success metric was business-oriented metrics. There’s still plenty of debate regarding just how technical a product manager must be.

Technical Review 64

Technical Review Systems Review Software Review Onboarding KPIs 64

Product Innovation Educators

MAY 18, 2020

After hosting the 2020 virtual summit for product managers and product VPs, I’ve been asked many times for my lessons learned: what made it great, what would I do differently, what advice I have, what I learned about launching a product, etc. 14:24] Other decisions we were happy with: Pre-recorded sessions—technology worked.

User Testing 118

User Testing Research Software Feedback Software Reporting Tools 118

The Product Coalition

MARCH 30, 2021

The pressure is only increasing due to the influence of the pandemic, as more consumers begin to shift their preference to the comforts of home. Unfortunately, within the eCommerce field, high-priced data breaches occur frequently due to the influx of pandemic-related web traffic.

Reporting Tools 92

Reporting Tools Technical Review User Testing Data Visualization 92

The Product Coalition

JUNE 17, 2020

2020 is only halfway done, but it already was a big year for Product Management. We manage everything from product launch, forecasting, planning to product marketing and sales and when things change drastically Product Managers are expected to be agile and stay on top of technology tools to save the day.

Customer Communications 78

Customer Communications Feedback Software Reporting Tools Technical Review 78

Intercom, Inc.

MARCH 28, 2022

While this shift was already underway, the rate of digital transformation is now happening much faster than previously predicted due to the impact of the COVID-19 pandemic. Technology capabilities were one of the key factors of business success during the height of the COVID-19 pandemic”. This trend shows no signs of slowing down.

Reporting Tools 228

Reporting Tools Data Visualization Customer Communications Research Software 228

The Product Coalition

OCTOBER 26, 2020

Fireart has many positive reviews on Clutch, and all of its previous clients claim that this team stands out with its excellent project management, effective communication, and beautiful UX design. The studio delivers creative technologies, innovation and business transformation through design and development of digital experiences.

Customer Experience 92

Customer Experience Research Software User Experience User Testing 92

Alchemer Mobile

AUGUST 6, 2020

12 Product Management Myths | Due to its murkiness, there are a few common myths that plague product management across industries and company size. To help you formulate your strategy, here are five ways product managers can re-focus on their mobile customers, backed by data from our 2020 Mobile Engagement Benchmark Report.

Feedback Software 179

Feedback Software User Testing Data Visualization Product Research 179

Alchemer Mobile

AUGUST 25, 2020

In 2020, PMs play a massive role in product strategy and determining the overall customer experience. Due to rapidly-evolving technology, customers have high expectations for the products they use. You don’t need a technical degree to be a strong PM. do not interface with developers in a technical way).

Technical Review 130

Technical Review Product Management Product Manager Software Review 130

eG Innovations

FEBRUARY 17, 2020

You want your end-users to experience less technical faults by having a system in place that allows you and the team to be more proactive. OK, probably not what you have been thinking as the clock struck midnight, but it should be part of your professional goals for 2020. What will Citrix’s focus in the monitoring space be in 2020?

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Weak Development Team 59

The Product Coalition

SEPTEMBER 6, 2021

AI technology is commonly used in phones, computers, and wearable devices. There are many exciting developments in the technology field. The demand for high-tech wearables is increasing; as a result, there is a huge interest in smart contact lenses over the years. It needs machine learning and components of AI to work.

Artificial Inteligence 123

Artificial Inteligence Research Software Technical Review User Testing 123

Mixpanel

SEPTEMBER 21, 2023

Kevin Xu is an engineer-turned-product manager with experience at big tech companies like Google and Stripe. Under Sir Jack, I felt so much more free to talk about some of my more insane ideas, like GameStop back in October of 2020. It can’t just be built on decentralized tech or made only for cat and dog pictures.

Analytic Tools 116

Analytic Tools Research Software Data Visualization Technical Review 116

Alchemer Mobile

MARCH 23, 2021

Below is the month-over-month view of consumer retention in 2020 for all apps included in the study. In 2020, the average app saw 66% 30-day consumer retention. In 2020, mobile teams who proactively engaged with consumers saw their 90-day retention results increase to 48%—double the industry average. 90-day Retention.

Research Software 216

Research Software Feedback Software User Testing Data Visualization 216