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How Google Conducts User Research for Customer Loyalty in 2021

Usersnap

Such insight, and their acquisition of such continues broadening, then helps informs competitive user engagement strategies. Soon after, its studies also focused on service expansions and acquisitions. While seemingly clear enough, acquiring such data is multi-tiered. How can tech and available data enhance research initiatives?

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Product Positioning for Product Managers

Department of Product

Pricing, user experience, features, performance, branding, customer service and partnerships influence how target customers perceive the value of one product relative to alternatives in established markets. But a target customer for Audi may perceive higher value due to the connection to Porsche. But the mission includes a twist.

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BrowserStack’s Mark Rudden on hypergrowth in a global pandemic

Intercom, Inc.

Ever since he was hired as the Director of EMEA Sales at BrowserStack , a web and mobile testing platform that lets developers test their websites and mobile applications across browsers, operating systems, and mobile devices, he had to completely rethink how to successfully onboard hundreds of salespeople just as everyone was going remote.

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Tools of the Trade: Using Personal Knowledge Management to Solve Problems and Boost Creativity

Product Talk

Within the product world at large and the Continuous Discovery Habits community specifically, we’re seeing increasing interest in personal knowledge management, both in terms of the processes and tools people are using to support them on this journey. They sync with your Kindle highlights and serve five highlights for you to review daily.

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How to Become a Data Scientist (2021 Guide)

PMLesson's Ace the PM Interview

Are you looking to join the lucrative and exciting field of data science? Data scientists have become one of the most in-demand jobs of the 21st-century economy and are needed in almost every single industry. Data scientists regularly report high salaries and high job satisfaction. What is the Role of a Data Scientist?

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The Journey to Hybrid: 20+ Things We Learned Transforming Pulse Everywhere

Gainsight

And that they, too, would come full-circle nine years later at Pulse Everywhere 2021 – this time in front of more than 20,000 professionals. And in February 2021, we hosted our first fully digital Gainsight Sales Kickoff. And what would this all mean for Pulse 2021? Big Decisions and Big Unknowns in 2021.

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Understanding Managed Service Providers (MSPs) and What They Do

eG Innovations

Many businesses therefore evaluate and use managed IT (Information Technology) services to stay competitive and meet their organization’s technical needs. A managed service provider (MSP) is a business that handles a customer’s IT infrastructure and/or end-user systems remotely, usually on a subscription basis.