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An API Platform is Table Stakes for a Public API

The Product Coalition

An API platform is table stakes to build your public APIs on, especially if an API is a key part of your strategy, yet too often, API infrastructure is hand-coded, leading to short- and long-term trouble. You need it invested in your differentiators and value creators. Originally published at [link] on June 23, 2021.

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A Tale of Two Products: BigVision vs. HyperNarrowFocus

The Product Coalition

We just need to start with First Opportunity first as due to our market analysis and business modelling, this is the best one to tackle”. The More Narrow First Opportunity is proposed in order to be able to differentiate from the existing solutions for First Opportunity and be competitive in the market.

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Best Userpilot Alternatives in 2021 – By Use Case and Persona

Userpilot

They are not helping you – the potential user; they are not helping our smaller competitors, who find themselves juxtaposed with enterprise software for a completely different user persona, and it’s not helping us – when we get leads that want something we can’t offer anyway. And these posts are literally not helping anyone.

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How Google Conducts User Research for Customer Loyalty in 2021

Usersnap

Such differentiation applies to any combo of Google fans or prospects. Online exercises often focus on software. Participants use their mobile device to do software-based activities in different settings. Insight also helps refine applicable tablet and/or PC software. Remote Usability Study. Experiential Sampling Study.

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The Full Guide to Customer Research for SaaS in 2021

Userpilot

By investigating factors that differentiated a product from failing or succeeding, the product/market fit concept came to me. online reviews. So, positioning review is a crucial part of the audit procedure. Online review platforms. How do users review competitors? Online reviews are a valuable information source.

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Customer Experience Management (CXM): What Is It and Why It Matters [+ Tips To Get It Right]

Userpilot

Customer experience management can be a big differentiator for SaaS businesses. With net promoter score surveys you can proactively identify and address problems before your customers churn due to poor experience. According to NICE Satmetrix NPS 2021 benchmarks, a good NPS score for SaaS is around 41. Table of Contents.

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The Journey to Hybrid: 20+ Things We Learned Transforming Pulse Everywhere

Gainsight

And that they, too, would come full-circle nine years later at Pulse Everywhere 2021 – this time in front of more than 20,000 professionals. And in February 2021, we hosted our first fully digital Gainsight Sales Kickoff. And what would this all mean for Pulse 2021? Big Decisions and Big Unknowns in 2021.