2022 Branding Dashboard Onboarding KPIs 
Userpilot
DECEMBER 19, 2022
Understanding your users and their journey stages will help you create flows tailored to the various SaaS onboarding phases. This is essential because your customers aren’t all the same; their needs change as they progress through your product. Benefits of the SaaS user onboarding process: Improved retention. Welcome new users.
Userpilot
JANUARY 17, 2022
Net Promoter Score ( NPS ) is a survey based on a 0-10 scale made to gauge customer loyalty to a product or service. Adding a follow up qualitative question asking users to motivate their score choice makes NPS more than just a vanity metrics – it allows you to get insights into what drives customer loyalty. Register here.
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Userpilot
JULY 30, 2023
Customer retention vs acquisition cost: Which metric matters more? So let’s see when you should prioritize one metric over the other and how you can boost your customer retention rates. It generally involves creating brand awareness and driving prospects down the marketing funnel until they convert to paying customers.
Userpilot
JANUARY 20, 2022
So why should your onboarding be any different? A tooltip is a short section of text that’s attached to one product feature, as a way of explaining it to users. Common tooltip use cases include interactive walkthroughs , secondary onboarding , upsells and feature adoption. Hotspots or native tooltips.
Userpilot
JANUARY 26, 2022
In this post, we’ll discuss the most important SaaS metrics to analyze and some of the best SaaS analytics tools you can use to drive product growth. To analyze your company data, use the best SaaS analytics software to visualize the key metrics in charts, forms, and diagrams. How they are benefiting from your product.
Userpilot
JUNE 2, 2022
What are the B2B SaaS metrics you should be tracking right now? It’s easy to get swept away by the plethora of vanity metrics out there. But to get the product growth insights and measure the success of your product marketing efforts, it’s crucial to know and optimize the actionable B2B metrics.
Userpilot
JULY 25, 2022
These customers will be committed to the brand and not easily swayed by availability, price, or any juicy offer from competitors. Metrics to measure customer loyalty: NPS , Customer Loyalty Index (CLI), retention rate , customer lifetime value, and negative churn. Loyalty programs make brand ambassadors out of ordinary users.
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