Remove 2022 Remove ChatGPT Remove Events Remove Reporting Tools
article thumbnail

2022 on Inside Intercom

Intercom, Inc.

We’ve made it to the end of 2022 – 12 months in which everything changed for the tech industry. In this post, the Intercom Content Team picks our highlights from a busy 2022 – we published over 150 pieces of content, including guides about customer support and customer retention. Luckily, customer service teams are a resilient bunch.

article thumbnail

March Madness, AI Style

Crafty CTO

Let me take a rough hack at a definition that I feel lines up with the reality of the tools that are our subject matter: A system capable of doing tasks that humans can’t do, reasonably or at all, which therefore can therefore augment human capabilities. My personal experience mirrors these reports. predecessor.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

At Pulse 2023, Gainsight Doubles Down On Digital Customer Success and Generative AI

Gainsight

Pulse is always a special event, but today marked a powerful moment, coming together to envision a durable future for our industry … before the robots take over. Ultimately, all companies are already cobbling together some form of DCS, between webinars, self-service resources, Communities, and more … but the experience is far from cohesive.

article thumbnail

Data Products: Tell Me Why

The Product Coalition

There’s a nifty little feature that tells you when you need to leave by, a prediction based on lots of data including traffic on that particular day of the week, and maybe events happening in the area. You not only buy into this part of the Google ecosystem, but all of it, one of the most effective platform players of our time.

article thumbnail

Heading into 2024 – Life update, books, links, and more

Andrew Chen

It’s what I’ll blame for not writing as often as I’d like :) But I was able to get the vast majority of our pitch deck for the fund — launched in mid 2022 — published. on using ChatGPT, Oasis AI, and other tools as part of my writing. Tokyo Vice: An American Reporter on the Police Beat in Japan.

Books 86