2022, Customer Satisfaction, Differentiation and Technical Advisors

2022 Customer Service Quality Benchmark Report: A roundtable on support strategies for the year ahead

Intercom, Inc.

MAY 19, 2022

For the last couple of years, the pandemic has forced organizations to adapt and make changes in how they grow, provide support, and retain customers around the world. And in doing so, businesses have had to look critically at support as a differentiator and core business value driver. Declan Ivory , VP of Customer Support at Intercom.

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Customer Success Platform- An In-Depth Comparison of The Best Tools To Use In 2022

Userpilot

DECEMBER 6, 2021

Is your customer success platform up to scratch for 2022? SaaS is evolving and users today expect more value, more quickly, with less effort than ever before. If your customer engagement levels are not where they need to be, maybe it’s time to look at the customer success software you’re using again?

Analytic Tools

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Product Management Today

2022 Customer Service Quality Benchmark Report: A roundtable on support strategies for the year ahead

Customer Success Platform- An In-Depth Comparison of The Best Tools To Use In 2022

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