Alchemer Mobile

APRIL 14, 2022

The following data and information on Media apps is from our 2022 Mobile App Customer Engagement Report. Rather than a benchmark comparison, below is a short summary of the six subcategories included in our data: News, Telco, Technology, Games, Sports, and Music. Data included: Ratings and reviews. Popular phrases.

Feedback Software 278

Feedback Software User Testing Technical Review Customer Feedback 278

Alchemer Mobile

MARCH 23, 2022

Watch the recording of Christy Culp, Apptentive’s Chief Customer Officer and Director of Marketing, Ashley Sefferman, as they discuss 2022 mobile app trends and category-specific benchmarks to help quantify your app’s success. They share insights applicable across the mobile landscape, as well as benchmarks specific to your industry.

Data Visualization 246

Data Visualization Entertainment Healthcare Webinar 246

Alchemer Mobile

APRIL 5, 2022

The following data and information is from our 2022 Mobile App Customer Engagement Report. Finance apps experienced another year of customer engagement gains as people became more comfortable with managing their finances through apps. Data included: Ratings and reviews. “Why do people like mobile banking?

Finance 261

Finance User Testing Feedback Software Research Software 261

UX Planet

AUGUST 12, 2024

Deliveasy enhances delivery efficiency and customer satisfaction for Indian supermarkets with real-time tracking, route optimization, and detailed analytics. From 2019 to 2022, MENA and Indonesia saw over 100% CAGR, while India had a 66% CAGR. Revenue Growth: Attain an increase in revenue from Deliveasy subscriptions and services.

Data Visualization 88

Data Visualization Reporting Tools Analytic Tools Feedback Software 88

Alchemer Mobile

APRIL 21, 2022

The following data on mobile surveys and interaction and response rates is from our 2022 Mobile App Customer Engagement Report. While correlation isn’t causation, looking at overlapping data points can help us infer what bets paid off for mobile product teams, along with where they can adjust their roadmaps to improve.

Product Research 264

Product Research User Testing Customer Feedback Data Visualization 264

Alchemer Mobile

MARCH 31, 2022

The following data and information is from our 2022 Mobile App Customer Engagement Report. Apptentive’s Love Dialog feature is used to gather the data, which starts with a simple “yes” or “no” question: “Do you love our company?” Understanding consumer sentiment starts with gauging consumer emotion.

User Testing 263

User Testing Feedback Software Customer Experience Customer Feedback 263

Userpilot

JANUARY 26, 2022

Are you wondering how to effectively use SaaS analytics to reduce churn? You can collect heaps of data but they won’t be of any use if you don’t know what to do with them. SaaS analytics allow you to leverage the data to gain actionable insights and make informed decisions. What is SaaS analytics?

Analytic Tools 94

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 94

Alchemer Mobile

MARCH 22, 2022

Subcategories: Restaurant, Food Services. In our 2022 Mobile Customer Engagement Benchmark Report , a study of more than 1,000 apps across a billion mobile app installs, we take a close look at apps in the Food and Drink category. Data included: Ratings and reviews. Download the full 2022 Benchmark Report here.

Reporting Tools 264

Reporting Tools User Testing Data Visualization Feedback Software 264

Alchemer Mobile

APRIL 12, 2022

The following data and information on Travel apps is from our 2022 Mobile App Customer Engagement Report. But what about all those times when one of our famous customer service Red Coats isn’t right around the corner? Data included: Ratings and reviews. DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE.

Travel 261

Travel User Testing Research Software Feedback Software 261

Alchemer Mobile

MARCH 24, 2022

The following data originates from our 2022 Mobile Consumer Engagement Report, which can be read in full here. Apptentive’s data shows an average 30-day retention rate of 67%—an increase of more than three times the industry average, driven by proactive consumer engagement.

User Testing 264

User Testing Feedback Software Customer Feedback Customer Experience 264

Mixpanel

JULY 8, 2022

Product analytics can help by showing companies what is and isn’t working with their websites and apps, what to prioritize, and what to invest in. Startups in the program receive: $50,000 in credits toward the Mixpanel Growth Plan Credits worth 430 million monthly events Unlimited access to Cohorts, data modeling, and email support.

Data Visualization 110

Data Visualization Dashboard Startups Analytic Tools 110

Usersnap

SEPTEMBER 1, 2022

One of the best ways to drive better customer experience than using sentiment analysis tools. Below, we describe what an online sentiment analysis tool is and how businesses can benefit from using them. Tools like this can also help if you struggle to find how to respond to positive reviews effectively.

Data Visualization 98

Data Visualization Feedback Software Analytic Tools Research Software 98

Intercom, Inc.

JUNE 13, 2022

Last month we turned our attention to data – unleashing new features that help you improve how you collect, access, and use first-party data to influence your product and scale your business. Surveys: Now even more insightful and engaging. Gain deeper insights with advanced reporting for Surveys.

Data Visualization 197

Data Visualization Product Research Reporting Tools Feedback Software 197

Intercom, Inc.

NOVEMBER 30, 2021

A recent Forrester Consulting study commissioned by Intercom, Drive Conversational Experiences For A Future-Ready Customer Support Strategy , revealed that 54% of teams can’t personalize support with their tech stack and 50% waste time jumping between tools. So before you begin searching for specific tools, define your goals upfront.

Technical Review 249

Technical Review Feedback Software Analytic Tools Reporting Tools 249

Alchemer Mobile

JANUARY 4, 2022

From celebrating our ten-year anniversary to being recognized as one of the 100 Best Companies to Work For by Seattle Business Magazine to the publication of our sixth annual Mobile Customer Engagement Benchmark Report and much more detailed below, 2021 was a tremendously successful and exciting year for Apptentive.

Magazine 245

Magazine User Testing Feedback Software Webinar 245

Userpilot

JUNE 29, 2022

How many customer segmentation tools are out there? Moreover, you will learn what data each tool provides and how to use them to accomplish tasks. Moreover, you will learn what data each tool provides and how to use them to accomplish tasks. What is a customer segmentation tool? Dozens, hundreds?

Analytic Tools 89

Analytic Tools Research Software Data Visualization Reporting Tools 89

Gainsight

AUGUST 4, 2022

In the decade since Gainsight created the customer success (CS) category, the industry has matured from a reactionary stance, answering post-sales and services needs, into a proactive and sophisticated revenue-generating machine. . Gartner is a company that delivers actionable, objective insight to executives and their teams.

Reporting Tools 105

Reporting Tools Analytic Tools Research Software Data Visualization 105

The Product Coalition

JULY 21, 2022

Let’s find out the evolution of e-commerce technology in terms of trends and statistics in 2022. Most importantly, big data and machine learning have paved the way for robotics automation and various software applications. Besides, these e-commerce technologies have promoted the instant transfer of data and mobile devices.

Reporting Tools 152

Reporting Tools Artificial Inteligence Data Visualization Wireless 152

The Product Coalition

FEBRUARY 27, 2023

Fueled by product insights and strategy, the work exceeded every key metric. Written by Michael Agombar Many times, we see a client’s data collection methods to be lacking, in which case we create analytic tracking plans. Luckily for us, our client, Champion , the iconic retail brand, had analytics that were incredibly strong.

Data Visualization 132

Data Visualization Customer Feedback Customer Experience Analytic Tools 132

Reveal

OCTOBER 29, 2021

Reveal Embedded Analytics. Chartio is a cloud-based business intelligence and analytics solution that provides business teams with the tools and functionalities for data exploration and data visualization. You may have heard already, Chartio is going away on March 1, 2022. Or it used to be.

Data Visualization 96

Data Visualization Analytic Tools Reporting Tools Research Software 96

The Product Coalition

JULY 28, 2023

A data product’s main ingredient is in the name, it is data. In this article, I’m going to give my take on data products and why they’re so important in creating value for companies. that’s a data product right there, the recommender. So there you have it, data products are everywhere. Thank you Google Maps ?

Data Visualization 132

Data Visualization Reporting Tools User Testing Customer Experience 132

Intercom, Inc.

FEBRUARY 1, 2022

The customer expectation gap has been widely reported on in the years since the pandemic, but our latest Intercom Customer Support Trends Report for 2022 shows that that gap has expanded further than ever. Having this data at your fingertips helps you and your team nail personalization and, ultimately, retain happy customers!

User Testing 118

User Testing Customer Experience Data Visualization Reporting Tools 118

Intercom, Inc.

DECEMBER 14, 2022

2022 has been a year for the books, with major changes and uncertainty across every industry. . Below are the highlights of what we’ve built for you in 2022, but there’s so much more to see. Below are the highlights of what we’ve built for you in 2022, but there’s so much more to see. Tickets: a new way to use Intercom .

Data Visualization 104

Data Visualization Feedback Software User Testing Customer Communications 104

Userpilot

OCTOBER 21, 2022

Looking for customer relationship management examples to inspire your brand? Toward the end of the article, we highlighted the types of CRM systems and different CRM tools that might be helpful to you. The impact of customer relationship management on your business: More user engagement. Data-driven decisions.

Analytic Tools 84

Analytic Tools Feedback Software Data Visualization Reporting Tools 84

Userpilot

MARCH 22, 2021

The world of software is crowded with a variety of product marketing tools that are ‘supposed’ to transform your workflow. But more often than not, so many of these tools end up being more work to set up, maintain or use. Product Marketing Tools Overview. Why Use Product Marketing Tools ? Why Use Product Marketing Tools?

Analytic Tools 97

Analytic Tools Feedback Software Research Software Data Visualization 97

Userpilot

JULY 13, 2022

Do you follow any product manager blogs? Would you like to discover new ones that will give you valuable insights into product management ? In our article, we introduce 20 of our favorite product manager blogs that every product pro should follow, regardless of their experience. Our favorite product management blogs.

Blog 89

Blog Analytic Tools Research Software User Testing 89

ProductPlan

JANUARY 27, 2022

That includes product teams, who must determine how to maximize their return on their 2022 budgets. To get the most bang for your budgeted bucks, we can look at some of the trends revealed in our latest State of Product Management Report. Tools in the product stack increase productivity and efficiency.

Data Visualization 89

Data Visualization User Testing Product Research Reporting Tools 89

The Product Coalition

SEPTEMBER 13, 2022

Cloud eCommerce refers to the remote network practice of servers to use applications, store, and process data via the Internet. 2022 has experienced dynamic demands and unpredictable events in the market. So eCommerce firms need to optimize their spending and gain insights into their operations. trillion in 2022.

Data Visualization 121

Data Visualization User Testing Software Development Software Developers 121

ProductPlan

JANUARY 5, 2023

Predictions about future trends are tricky because of the uncertainty of them coming to pass. Let’s look at some of the biggest trends we identified in 2022. Data-driven decision-making. Another persistent trend is the continued growth of an appreciation for grounding decisions in data – both quantitative and qualitative.

Artificial Inteligence 52

Artificial Inteligence Product Management Product Manager Feedback Software 52

Intercom, Inc.

JANUARY 12, 2022

That stereotypical image of a room teeming with monitors and elaborate dashboards where all the decisions are made isn’t real, and it’s high time we move away from it. The fact of the matter is that data science, as a field, is still relatively new. Any insight from data analysis will only ever be as good as the data itself.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

Gainsight

APRIL 21, 2022

As the thought leader in the field of Customer Success, we want you to have all the information and insights you need to stay current with the best practices, newest insights, and trends. . If you are here for the first time or ready to uplevel your customer-centric capabilities, here is a taste of all we have to offer for 2022.

Data Visualization 52

Data Visualization Customer Feedback Customer Experience Webinar 52

Alchemer Mobile

DECEMBER 8, 2022

But if you have a breather, we’re excited to share some data-backed mobile engagement findings, specifically surrounding how seasonality impacts customer sentiment! While we can hypothesize that the lack of Vitamin D certainly contributes to grumpier customers in the gloomier months, we needed data to support our claims.

User Testing 246

User Testing Customer Feedback Data Visualization Customer Experience 246

Modus Create

FEBRUARY 16, 2022

In October 2021, we surveyed over 1,000 senior executives in the US, with a goal to understand their digital appetite and aspirations for 2022. . The survey revealed interesting insights on Corporate America’s readiness for various digital initiatives, which we consolidated in our 2022 State of Digital Transformation report.

Technical Review 143

Technical Review Research Software Reporting Tools Data Visualization 143

Mixpanel

NOVEMBER 8, 2022

In October 2022, Crunchbase reported that funding rounds for private companies have dropped 53% year-over-year. If your startup is vying for an investment when there are fewer dollars to go around, it makes coming up with a compelling product idea and showcasing demand for it with data even more important.

Data Visualization 88

Data Visualization Startups Analytic Tools Technical Review 88

Gainsight

OCTOBER 11, 2022

To do this, CS leaders should operationalize CSM motions through a robust customer success management platform. . Why a Customer Success Management Platform? . CS platforms may have started out as a centralized repository for customer data, but they’ve become so much more than that. We couldn’t agree more.

Research Software 52

Research Software Reporting Tools Data Visualization User Testing 52