Crafty CTO

MARCH 17, 2023

Let me take a rough hack at a definition that I feel lines up with the reality of the tools that are our subject matter: A system capable of doing tasks that humans can’t do, reasonably or at all, which therefore can therefore augment human capabilities. My personal experience mirrors these reports. predecessor.

Artificial Inteligence 98

Artificial Inteligence Reporting Tools Research Software ChatGPT 98

The Product HQ

FEBRUARY 6, 2023

Curious to find out the average salary of a senior technical product manager? In today’s market, the necessity for senior technical product managers is high. The role of senior technical product manager requires extensive knowledge and understanding of products that, in the end, produce high-value deliverables.

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Userpilot

MARCH 22, 2021

The world of software is crowded with a variety of product marketing tools that are ‘supposed’ to transform your workflow. But more often than not, so many of these tools end up being more work to set up, maintain or use. Product Marketing Tools Overview. Why Use Product Marketing Tools ? Ready to dive in?

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Mixpanel

OCTOBER 27, 2021

Promo is a leading video creation platform for small and medium-sized businesses. Yariv Azatchi is the chief technology officer at Promo and is the man connecting between the products and data in the company. There are more than 30 video editing tools in the market. What makes it different from competitors?

Customer Experience 98

Customer Experience Data Visualization Reporting Tools Research Software 98

Intercom, Inc.

DECEMBER 21, 2021

More than integrations and features and quarterly reports, back in August, Intercom turned 10. Thank you all for listening over this past year – we hope you enjoy this episode and we’ll see you in 2022. Government services shouldn’t be renowned for their endless queues, confusing forms, and excessive bureaucracy.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. How did you make the transition to compliance tech?

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Reporting Tools Data Visualization Software Review Technical Review 211

Roy Madden

APRIL 4, 2022

In this article, we’ll show you how to use Leo to: Track your competitors and their strategic moves Stay ahead of consumer trends and insights Scout technical innovation Identify business development opportunities. New articles, reports, or social media posts that match the specified Leo Concepts will appear in the Leo Web Alert feed.

Technical Review 78

Technical Review Engineering User Testing Artificial Inteligence 78

Roy Madden

APRIL 4, 2022

In this article, we’ll show you how to use Feedly AI to: Track your competitors and their strategic moves Stay ahead of consumer trends and insights Scout technical innovation Identify business development opportunities Start free trial Before we look at those four examples, let’s start with a short overview of how Feedly AI works.

Technical Review 54

Technical Review User Testing Artificial Inteligence Research Software 54

Gainsight

JULY 5, 2022

According to our 2022 Customer Success Index , companies are discovering that “CS responsibilities tie directly to business goals and revenue.” Problem solver with the ability to break complex issues down into manageable components and solutions. Designing the Systems and Processes. Grasping the Reach of Customer Success.

Reporting Tools 59

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Userpilot

OCTOBER 4, 2022

Some examples of attitudinal UX KPIs are Feature Adoption Rate , Customer Satisfaction Score (CSAT), Net Promoter Score (NPS), System Usability Scale (SUS), and Customer Retention Rate. The best tools to track your UX KPIs and improve them are: Userpilot – for creating in-app surveys and tracking feature usage.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Data Visualization 98

Userpilot

DECEMBER 6, 2021

Is your customer success platform up to scratch for 2022? If your customer engagement levels are not where they need to be, maybe it’s time to look at the customer success software you’re using again? When choosing customer success software, consider: (i) ease of adoption, (ii) is it no-code?, (iii)

Analytic Tools 90

Analytic Tools Feedback Software Reporting Tools Data Visualization 90

Userpilot

FEBRUARY 26, 2024

Looking for an effective proactive customer service tool and wondering if UserIQ is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether UserIQ is the ideal choice for your proactive customer service needs. Let’s get started!

Data Visualization 52

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Userpilot

SEPTEMBER 2, 2022

When it comes to choosing a customer education platform, there are so many options to pick from. Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. What is a customer education platform?

Analytic Tools 94

Analytic Tools Feedback Software Reporting Tools Education 94

People-First Product Leadership

JANUARY 22, 2024

A 2022 Product School survey found that 45% of product managers felt their team lacked the necessary skills or experience (report behind paywall) A 2020 survey by Amplitude reported that 44% of product managers struggle with building and maintaining high-performing teams. Top that off with. Do your best to not work all the time.

Product Management 52

Product Management Product Manager Customer Experience Product Research 52

Gainsight

OCTOBER 7, 2019

Customer success has taken the business world by storm, and not just in tech and SaaS. Check out this State of Customer Success report based on LinkedIn data —you’ll see it’s a good time to be in customer success. Unity technologies, ADP, and Slack are just some of our new Gainsight customers.

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Research Software Reporting Tools User Testing Customer Experience 13

Atlassian

JANUARY 27, 2022

Download our Q2 FY22 earnings report here. We’re building a cloud platform that lets us ship new capabilities and products quickly, as we’re beginning to see with Point A. Marty Hagewood, a software development manager at EMC Insurance Companies, experienced this first-hand. Fellow shareholders, Prefer a PDF? No worries!

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Research Software 52

Department of Product

MARCH 28, 2022

Or how about telling the execs at Microsoft Office that their model of selling physical boxes of Office software is a one way ticket to death by Google Workspace? Anyone fancy letting Kodak know that their entire business is about to get destroyed by the iPhone?

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

Userpilot

MARCH 7, 2022

Sadowski is the founder and CEO of Brand24 , a social media monitoring solution that provides instant access to brand mentions across social, news, blogs, and more. Brand24 wasn’t the first brand monitoring tool in the market, but they were determined to stand out from the crowd with the best Product Experience. How it started.

Analytic Tools 126

Analytic Tools Data Visualization Reporting Tools Technical Review 126

Userpilot

MAY 8, 2023

Selecting the optimal product adoption platform for your SaaS can be a challenging task. TL;DR Appcues is another no-code user onboarding platform that helps non-technical teams track and analyze product usage. Userpilot is a comprehensive digital adoption platform (DAP). Comparing Appcues vs Usetiful vs Userpilot?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

FEBRUARY 21, 2023

Which tool for no-code growth is worth your time and money; Appcues or Spekit? Or is there another in-app onboarding software that is superior than the two? Choosing a tool can sometimes feel like a gamble and the plethora of no-code tools available today just adds to the confusion. Another no-code solution is Spekit.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Software Review 52

eG Innovations

AUGUST 30, 2022

FSLogix is a profile management solution used to apply personalization to user sessions for application and desktop virtualization technologies such as Citrix and Microsoft Azure AVD (Azure Virtual Desktop) and enable “roaming profiles”. FSLogix used to have several solutions, all based on a single agent (filter driver).

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Experience 52

Userpilot

MARCH 15, 2023

Is Pendo or Spekit the best tool for interactive user guides? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. Spekit is another digital adoption platform that solely provides employee onboarding.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

eG Innovations

JULY 21, 2022

Recently, we hosted a great joint webinar with the team from AVD TechFest to present the results of a survey we conducted jointly to assess real-world Microsoft Azure Virtual Desktop (AVD) usage and industry and customer sentiments towards the AVD technologies. Where can I get technical details of real AVD deployments at scale?

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Technical Review 52

Userpilot

NOVEMBER 24, 2023

We also explore an alternative tool that might interest you. TL;DR UserIQ is a digital adoption platform used by SaaS companies in a number of ways, primarily for product adoption, product analytics, and user feedback. While UserIQ is a promising solution, there are better alternative tools in the market. Let’s dive in.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MAY 4, 2023

Unlike review sites that provide limited information, we’ve conducted a comprehensive analysis of each tool’s use cases, features, pricing, pros, and cons. Our evaluation will focus on how each tool can effectively assist you in onboarding users , boosting product adoption, and gathering sentiment feedback.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MARCH 15, 2023

Which tool is better – Pendo or Whatfix – for interactive user guides? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. The most efficient way of building in-app guides is by using no-code tools.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

eG Innovations

NOVEMBER 23, 2022

Today’s article is about keeping your options open within the context of recent economic and technological trends. Whilst there is a continual push towards migration to the cloud, there is and has always been a steady (smaller) reverse flow of migration back to on-premises solutions, often called cloud repatriation.

Reporting Tools 64

Reporting Tools Data Visualization Technical Review White Paper 64

Userpilot

NOVEMBER 17, 2022

Looking for a good user onboarding tool and wondering if Spekit is the best option for your SaaS company? There are plenty of Spekit alternatives on review sites, but they don’t make the choice any easier. Spekit is a digital adoption platform that’s more focused on providing employee onboarding rather than user onboarding.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Intercom, Inc.

MARCH 31, 2022

One of them was Intercom Surveys – a tool that connects you to valuable customer insights and enables you to turn those insights into action in real-time. If you were at our recent virtual event – New at Intercom – you will have heard about some of the amazing new products we have just launched. Humble beginnings. I’m Liam Geraghty.

Feedback Software 118

Feedback Software Product Research Reporting Tools Research Software 118