Userpilot
JULY 24, 2023
Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it!
Reveal
DECEMBER 14, 2021
Reveal Embedded Analytics. Data Analytics Build for Embed – Simple. Our goal is to deliver an amazing end-user UX for self-service BI, deep data analytics, and data storytelling. Re-imagining the interactions on Dashboards and individual visualizations in a dashboard. Predictible.
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Userpilot
APRIL 24, 2024
Generative AI has changed how tech companies do business. In 2023, over 26% of investments in American startups were directed toward AI-related companies. AI chatbots handle queries three times faster than customer service agents, improving efficiency while meeting customers’ preferences for self-service.
Department of Product
SEPTEMBER 14, 2023
The company’s CEO says the implementation of Intercom’s customer service chatbot combined with Retool’s access to LLMs upped the bots success rate from 20% to 60%. The new product is under wraps at the moment but the company has started hiring for key positions to help develop it. Full report on consumer habits by Deloitte.
Userpilot
JUNE 26, 2023
These include: In-app surveys for active users Email surveys and questionnaires to reach churned or inactive customers Interviews and focus groups Sales and customer service feedback User reviews on sites like G2 or Capterra Social media comments Bug reports and support tickets Each of the channels allows you to collect different kinds of feedback.
Userpilot
JANUARY 8, 2024
Use gated content for lead generation across the customer acquisition funnel Produce quality content—ebooks, case studies, industry reports, free tools—and gate it. Identify these users and reach out, asking that they write a review or grant you a video interview you can embed on your landing pages or social media.
Usersnap
SEPTEMBER 12, 2023
Here’s a breakdown of pricing page changes over the last 90 days from the top 100 PLG companies (May 11th – Aug 11th 2023): You can see that the actual changes in prices only took 34.5%, and there are many other ways to impact your go-to-market pricing. We could position PricingSaaS as a page change detector.
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