Department of Product

OCTOBER 5, 2023

Chartpack: Mobile app trends and industry benchmarks Q4 2023 If your team is currently considering building a mobile app or indeed if you work on an app, getting some solid insights on how your app’s performance compares vs competitors is essential. Enjoy the rest of your week! Enter your email to receive your briefing.

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Business of Software Conference

SEPTEMBER 1, 2023

With less than 30 days to go till BoS USA 2023, let’s take a look at the line up and when you can expect to see them on stage! In this series of sessions at BoS Conference USA 2023 we’ll deep dive into how Autobooks retooled their business and ask the question, “What Happens if Product, Sales & Marketing Work Together?”

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Intercom, Inc.

DECEMBER 22, 2022

We are delighted to announce that Intercom has once again been recognized as among the best solutions in a number of Customer Service categories in the newly released G2 Winter Reports 2023. This season, we were rewarded a whopping 101 badges and awards, a recognition of Intercom’s position as a leader in the field of Customer Service.

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ProductPlan

JUNE 22, 2023

With that understanding, our focus shifts to the landscape for product-led organizations in 2023. Specifically, we’ll employ the help of the recently published 2023 State of Product Management Report. The data from more than 1,500 responses gathered for the 2023 report shows that the established tradition is changing.

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Department of Product

JULY 29, 2022

Product Positioning for Product Managers Why an understanding of how your product is positioned is critical A key responsibility for Product Managers is to define how their products are positioned in the market. This is the result of unique product positioning.

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Userpilot

DECEMBER 18, 2022

Which Product Trends will take 2023 by storm? Let’s see how Product Trends will shape up for 2023, how they compare to the 2022 and 2021 predictions , and what Product Resolutions our top-thought leaders made for the upcoming year! Product Trend 2023 no 1: AI, Machine Learning, and more Automation – the remedy to layoffs?

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UX Planet

FEBRUARY 7, 2024

Buyers learn about the sewage systems, pipes and, other hardware of construction uncovering both positive and negative aspects of the property. In some cases, buyers discover significant issues but grapple with the uncertainty of finding another suitable property because of the cut throat competition in the buyers market.

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Gainsight

APRIL 10, 2023

While tech companies witnessed unprecedented growth over the past couple of years, 2023 is a whole new game. According to a 2023 Trends and Outlook in Customer Success report from Bain & Company, retaining customers is at least five times more cost-effective than acquiring new ones. Register for our DCS Bootcamp.

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Bain Public

JANUARY 26, 2023

In giving back, we’ve established a way to positively impact the Canadian startup ecosystem. This winter we have signed on as partners to the 2023 ACCELERATOR SUMMIT , the gathering of the Quebec startup support ecosystem as Bouleau partners. The event will take place from January 30 to February 3, 2023.

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Gainsight

DECEMBER 21, 2023

Now, the verdict is in, and everyone agrees that proactive Customer Success Managers (CSMs) are best positioned to drive value and deliver a better customer experience. At Pulse Europe 2023, Fiona Sibley, Head of Customer Success at Vertice , explained several best practices for implementing Customer Success in early-stage companies.

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Messages that Matter

AUGUST 28, 2023

Messages that Matter Messages that Matter Thirteen out of seventeen Financial Planning & Analysis (FP&A) vendors have changed their positions since my last assessment conducted in May 2022. Only Kepion has done it right by sticking with the same unique position – “Planning your way” – for more than three years.

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Userpilot

JULY 27, 2023

KPIs and success metrics to track Income statement (P&L) and Balance Sheet : CEOs don’t need to check these documents on a daily basis, but regular analyses keep them in the loop of the company’s financial position. Monitoring cash position and flow is crucial for assessing liquidity and the ability to meet short-term obligations.

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Gainsight

OCTOBER 2, 2023

View this post on Instagram A post shared by HubSpot (@hubspot) Which is why here at Gainsight, we are delighted to announce the findings of the Customer Success Index EMEA 2023. At many companies, CS started out in a defensive, firefighting position, focused on customer support. Want More Findings?

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Gainsight

OCTOBER 2, 2023

View this post on Instagram A post shared by HubSpot (@hubspot) Which is why here at Gainsight, we are delighted to announce the findings of the Customer Success Index EMEA 2023. At many companies, CS started out in a defensive, firefighting position, focused on customer support. Want More Findings?

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Gainsight

NOVEMBER 16, 2023

This was achieved by a completely new positioning and engagement strategy, by expanding its scope to product, innovation, and brand. The post Announcing the 2023 Pulse Europe GameChanger Award Winners! Congratulations, GameChangers! We wouldn’t be able to change an industry without you. Want more inspiration?

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Gainsight

MAY 17, 2023

Pulse 2023 opened today, and with it, the community of thousands of Customer Success (CS), Product, and Community professionals set in motion the next era of our industry: Digital Customer Success (DCS). What’s Next: Digital Customer Success The theme of Pulse 2023 is What’s Next?

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Gainsight

MAY 31, 2023

The G2 Spring 2023 Grid Report for Customer Success was released, and it ranked the top 10 Customer Success solutions on two axes: Market Presence and Customer Satisfaction. The post Gainsight Continues Its Leadership Position in Customer Reviews appeared first on Gainsight Software.

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The Product Coalition

JANUARY 3, 2023

A positive user experience can translate into increased app usage, higher customer retention rates, and even increased revenue for the company. This not only leads to lost users but can also damage the reputation of the app and the company behind it. Coffee enthusiast. Working at UXCam. Originally published at [link].

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The Product Coalition

JANUARY 6, 2023

Ultimately, a low-risk high performance SDK will positively impact your business metrics like user retention, acquisition, and revenue. A high-risk, poor-performing SDK can result in: This can lead to user churn and poor app reviews. If the SDK you’re using doesn’t follow the app store rules, your app could be removed from the app store.

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Userpilot

JULY 24, 2023

As of 21 July 2023, there are 1,503 integrations in the Zendesk marketplace. Thanks to the 2-way integration, not only can you receive all the reviews and store them as tickets in Zendesk but also respond to positive and negative feedback directly from your Zendesk account. To be able to do so, you need a 2-way integration.

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Product Management University

APRIL 25, 2023

Here we are in the early part of 2023 and so many of my talented friends, former colleagues and customers have fallen victim to the mass layoffs in high tech. Product Management Leader), a positioning statement or career objective followed by work experience, hard/soft skills, education, and other interests. I wish I had a magic wand.

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Gainsight

SEPTEMBER 25, 2023

With this trend in mind, the Gainsight platform is well-positioned to leverage AI not only for streamlining processes but also for AI-driven forecasting, which will have a significant impact on pipeline management. By embracing Gen AI, we empower CSMs to make data-driven decisions and proactively address customer needs.

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Gainsight

JANUARY 6, 2023

In a recent Harvard Business Review (HBR) report sponsored by Gainsight PX , researchers found that 81% of survey respondents strongly agree that a strong digital product experience positively impacts business growth. Achieving Growth With Positive Product Experiences. Instagram Proves Product Experience Is Customer Experience.

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UX Studio: Product Management

OCTOBER 2, 2023

Kreatik’s commitment to design excellence and client success positions them as a trusted partner for companies seeking to make a significant impact in the digital landscape. These values, coupled with their extensive experience and global reach, position Ueno as the ultimate choice. Still not sure? Let’s talk !

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Lenny Rachitsky

DECEMBER 12, 2023

I want to grow my product Growth strategy The Racecar Growth Framework Choosing your north-star metric 🎖️ Winning at SEO (plus podcast ) 🎖️ Winning at content-driven growth Picking a wedge Come up with growth ideas Growth ideas Generating buzz Optimize funnels Improving retention Improving conversion Increasing virality (..)

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Alchemer Mobile

AUGUST 28, 2023

Key leadership addition positions Alchemer to continue impressive organic and acquisition momentum. LOUISVILLE, COLORADO, August 29, 2023 – Alchemer – a global leader in experience management and enterprise feedback technology – today announced the hiring of Brandon Hodges as Chief Revenue Officer (CRO).

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The Product Coalition

JULY 4, 2023

Results: Nitro (November 2021): 4th place, 337 upvotes by end of launch day, 500+ as of April 2023 Nitro 2.0 July 2022): 5th place, 136 upvotes by end of launch day, 200+ as of April 2023 Nitro 3.0 In addition, we acquired a client for Alconost’s adjacent service: localization. Never once have we enlisted the aid of hunters.

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Usersnap

JUNE 15, 2023

The 8 stages of a product management process to smash your goals in 2023 and further. The 8 stages of a product management process to accomplish your goals in 2023 Building a winning product is challenging. To smash your goals in 2023, you must have a well-defined product management process. Questioning them.

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Gainsight

OCTOBER 3, 2023

Using an LMS can deliver a better learning experience for customers, which leads to all kinds of positive business outcomes. The post LMS Platforms: Everything You Need to Know in 2023 appeared first on Gainsight Software. Customer Training One of the best ways to use an LMS platform is to educate your customers.

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Reveal

DECEMBER 14, 2021

This puts us in the unique position of being the only vendor in this space that ships: And API-driven SDK Java,NET & NodeJS server options. Reveal’s 2022-2023 Roadmap. Originally from Reveal Roadmap: What to Expect in 2022-2023 and written by Casey McGuigan. This means deploying on any platform, to any cloud.

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The Product Coalition

MARCH 4, 2024

link] Let's talk business Strategic Changes WhatsApp’s journey has been marked by strategic changes aimed at enhancing its value proposition and market position. billion in 2023. to Meta Platforms’ total revenue in 2023. Back then, WhatsApp was still in its early stages, having launched just two years prior.

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UX Studio

AUGUST 13, 2023

The increasing role of sound design in UX Sound design plays a critical role in creating a positive user experience for voice service technology. False positives: Sometimes, AI voice technology may misinterpret a user’s command. So, let’s take another look at what designers should know about voice technology today.

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UX Studio: Product Management

DECEMBER 7, 2022

Collaborating closely with their clients and teammates, their mission is to have a positive impact on people’s everyday lives. The post Top 7 UX Research Agency in 2023 appeared first on UX Studio. Guidea’s fundamental belief is that good design matters to the world, and a human-centered approach is necessary to reach this.

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Business of Software Conference

OCTOBER 11, 2023

Notes from the Sigmacorns at BoS USA 2023. It is important to have a kind of a trusted advisor How would you position yourself best to make an acquisition most valuable? On your podcast, I’ve heard you talk about needing to reevaluate your positioning as time goes by. Growth efficiency What is the value at stake?

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Product Management University

FEBRUARY 9, 2023

Learn Value Skills for Leading Customers Strategically Versus Reacting Tactically Rock Hill, SC – February 9, 2023 Today, Product Management University launched The School of Customer Success for B2B.

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Usersnap

JUNE 27, 2023

Usersnap enables beta testers to provide real-time, targeted feedback on user experiences, both positive and negative, contributing to the enhancement of application quality before launch. The post How To Find 100+ Free Beta Users for Beta Testing In 2023 appeared first on Usersnap Blog.

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