Userpilot

OCTOBER 8, 2021

If you want to take your SaaS company's MRR to the next level , it might be time for you to investigate the subject of product growth platforms. By turning your product itself into a viral sales engine, these platforms take the pressure off traditional sales and marketing departments — and, of course, their associated budgets.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Product Research 98

Userpilot

FEBRUARY 21, 2023

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. But how does user adoption impact your business? Measure your results with product analytics and keep improving. Avoid feature blindness with in-app announcements.

Analytic Tools 91

Analytic Tools Feedback Software Research Software Data Visualization 91

Userpilot

JUNE 26, 2023

How to create customer feedback systems to gain insights into user needs ? This is the key question we discuss in the article, so if you’re after the answer, you’re in the right place! TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights.

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Feedback 98

Userpilot

APRIL 8, 2021

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. Gone are the days when business leaders can afford to make decisions solely on the basis of intuition. What is Customer Analytics Software? Userpilot 2.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 31, 2023

By leveraging AI-powered solutions, SaaS companies can unlock a myriad of opportunities to enhance customer satisfaction, engagement , and overall user experience. In this article we’ll look at 10 ways to leverage AI in SaaS, specifically focusing on how it can revolutionize business processes and improve the customer experience.

Analytic Tools 97

Analytic Tools Feedback Software Customer Experience Artificial Inteligence 97

Userpilot

OCTOBER 27, 2023

This is the main question that the article tackles. TL;DR We define product-led growth (PLG) as a business strategy that uses the product to boost its own growth. Another way to make the sales process more PLG is by adding self-service elements wherever it’s possible, like a resource center for after-hours support.

Feedback Software 105

Feedback Software Embedded Analytics Analytic Tools Enterprise 105

Userpilot

DECEMBER 21, 2022

Wondering which product analytics metrics you should track and improve to increase your product growth ? You must select the right product analytics metrics to serve as KPIs (Key Performance Indicators) for your product development process. What is Product Analytics? What is The Importance of Product Analytics?

Analytic Tools 98

Analytic Tools Onboarding KPIs Data Visualization Embedded Analytics 98

Userpilot

NOVEMBER 28, 2022

This article takes a deep look at interactive guides. Read on to learn what they are, the best practices for creating one, and the different engagement software you can use. The self-serve approach to customer service provides users with the guidance and resources they need to learn and use the product themselves.

Feedback Software 98

Feedback Software Customer Experience Analytic Tools Embedded Analytics 98

Userpilot

OCTOBER 26, 2023

How can you implement them in the SaaS context? These are the main questions that the article explores. Market Development involves selling existing products to new markets. Market Development involves selling existing products to new markets. To see how Userpilot helps SaaS companies grow, book the demo!

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Userpilot

MAY 14, 2023

The best solution is to ask them directly. Customer feedback is the key to developing a customer-centric business. In this article, we’ll discuss 7 ways you can collect customer feedback to understand user sentiment. Check review platforms like Product Hunt and G2 to get direct feedback without asking customers.

Feedback Software 98

Feedback Software User Testing Customer Feedback Analytic Tools 98

Userpilot

APRIL 7, 2022

What does the term UX analytics stand for? How do you perform UX analysis for SaaS and make data-driven decisions? This article will guide you through every important aspect of collecting and utilizing user behavior data to drive product growth. Always use both UX analytics quantitative and qualitative data for better insights.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

MAY 26, 2022

Why is it important for SaaS companies? How can you use a user onboarding platform to build a great product education in-app experience for your users? If you would like to know the answers to these and other questions, this is the article for you! You should personalize your in-app guidance for each user segment.

Feedback Software 98

Feedback Software Analytic Tools Research Software Education 98

Userpilot

JUNE 9, 2022

Userlane and Walkme are both tools for onboarding. Userlane is a tool for building interactive, guided tours that walk a user through all the features of your product or service. Walkme allows you to do the same, as well onboarding employees on third-party tools such as Salesforce. Userlane Reviews.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

MARCH 25, 2022

Looking for inspiration to design a great in-app survey? We’ve compiled the best in-app survey design practices from Asana, LinkedIn, Slack, and more, which gently prompt users to provide feedback. Read the article and learn how to build simple but awesome in-app surveys to collect relevant user feedback with no friction.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Product Research 98

Userpilot

JANUARY 8, 2024

This article shows you how. In-app strategies for converting free or trial users to paying customers. This is particularly important in SaaS, where the CAC payback period is anything from a few months to over one year. Begin by promoting your paid ads on social media platforms and search engines.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Customer Experience 105

Mind the Product

FEBRUARY 14, 2018

Google Analytics as Your Default Platform? As a product manager, the impact of your business decisions will be measured by your product’s front-end data. It is your obligation to be able to implement an analytic platform, analyze the data and present your findings. Features to Consider. Personalized Information.

Data Visualization 89

Data Visualization Analytic Tools Embedded Analytics Reporting Tools 89

Userpilot

APRIL 7, 2024

What does it mean in the SaaS context? That’s what this article explains. We also look at different types of Aha moments and their examples in SaaS products. To gain a comprehensive understanding of user behavior, target both segments with surveys, either in-app or by email. That’s where the Aha moment is.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

APRIL 23, 2021

But it’s an absolutely critical step for any SaaS strategy. In this article, we’ll take a quick look over what a user persona is and how to create one. Benefits of user personas B2B SaaS User Persona Examples B2B SaaS Examples with Multiple User Personas – Userpilot, ActiveCampaign, Kontentino 1.

Analytic Tools 98

Analytic Tools Feedback Software Research Software User Testing 98

The Product Coalition

MAY 20, 2020

Graphs, charts, maps, and tables are powerful communication tools, helping to make data more accessible. It’s also a very powerful tool for sales, marketing, and for sharing information with stakeholders. Certainly, they’ll be the person with the best tool recommendations! Platforms for Data Visualization 1.

Data Visualization 83

Data Visualization Analytic Tools Reporting Tools Embedded Analytics 83

Userpilot

APRIL 29, 2022

In this article, you will get everything you need to know about customer onboarding specialists. What user onboarding software do you need to buy to equip them? A customer onboarding specialist is the one who ensures that the customer has a successful experience with the product or service from the very beginning.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Reporting Tools 98

Userpilot

MAY 14, 2020

That’s why choosing the best customer onboarding software is a big decision. Choose the wrong tools and your onboarding won’t work. So, in a way, choosing the wrong customer onboarding software can lead to churn. To help you choose, I’ve put together this list of the best customer onboarding software and apps.

Analytic Tools 98

Analytic Tools Feedback Software User Testing Customer Experience 98

Userpilot

MARCH 29, 2024

By analyzing user behavior patterns and uncovering valuable insights, behavior analytics tools enable businesses to design strategies that drive retention and business growth. Discover the cutting-edge of behavioral analytics tools! There are different types of behavioral analytics tools used in SaaS.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Embedded Analytics 105

Userpilot

NOVEMBER 30, 2023

These are only some of the questions that the article tackles. The UX research process consists of 4 main stages, Discovery , Exploring, Testing, and Listening, which follow the development process and during which it becomes increasingly more specific. Talking of tools … choosing the right ones for your project is the next step.

Product Research 104

Product Research User Testing Research Software Data Visualization 104

Userpilot

JANUARY 29, 2023

This article considers what product experience is. Slack uses in-app microsurveys to regularly collect customer feedback. Loom and Tolstoy educate new customers on how to use their product with in-app video tutorials. What is product experience in SaaS? Why is product experience important for SaaS companies?

Feedback Software 98

Feedback Software Analytic Tools Customer Experience Data Visualization 98

Userpilot

AUGUST 26, 2022

In this article, we’ll be explaining the value of user feedback and how to gather user sentiment , with a strategy in place. You can use a variety of tools to collect in-app feedback and analyze the data: Userpilot and Usersnap are one of the best tools in the market. Are you familiar with user feedback best practices?

Feedback Software 97

Feedback Software Customer Feedback User Testing Analytic Tools 97

Userpilot

JUNE 10, 2022

In this article, we’ll cover several methods for collecting and managing feature requests to meet customer expectations. To collect feature requests, you should: Add a feedback widget in your resource center or send in-app surveys. identify which requests you can tackle first using product analytics and segmentation.

Feedback Software 52

Feedback Software Analytic Tools Product Research Data Visualization 52

Userpilot

JUNE 12, 2023

It can be a tough nut to crack sometimes, but we’ve made it easier in this article. We’ll also show you tools that will simplify everything. Mention some significant obstacles you face in your professional life What do you want to achieve with [software]? Have you found what you were looking for in this article?

Data Visualization 97

Data Visualization Product Research Research Software Analytic Tools 97

Userpilot

MAY 20, 2024

Given the right product growth tools you can transform your product into a self-growth machine. Curious about the tools that make this happen? In this article, we’ll go over 16 tools that each product team may want to have in. Pendo is the best product adoption software for mobile apps.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

MAY 7, 2020

A major part of building a successful SaaS product is educating your users , and making sure they know how to get the most value from it. This article is going to show you how to choose the best widget that you can then use to educate your users. Then they browse around the various articles until they spot one about filtering reports.

Analytic Tools 88

Analytic Tools Feedback Software Embedded Analytics Reporting Tools 88

Userpilot

FEBRUARY 25, 2024

The model is quick to implement, making it one of the best product development frameworks for SaaS. In this article, we cover: A brief history of the Kano model. It helps prioritize feature development when working with tight deadlines and limited resources. Trigger an in-app survey to collect user feedback.

Customer Satisfaction 105

Customer Satisfaction User Testing Customer Experience Customer Feedback 105

Userpilot

OCTOBER 1, 2021

There are few more important topics than personalized onboarding for SaaS businesses that want to form a genuine, win-win relationship with their customers. Unfortunately, there are many SaaS companies that try so hard to be personal that they end up seeming desperate, or, even worse, downright creepy. Jake is furious.

Analytic Tools 115

Analytic Tools Feedback Software User Testing Data Visualization 115

Userpilot

OCTOBER 16, 2022

For customer-centric SaaS companies, customer intimacy is indispensable to driving product growth. In this article, we’ll discuss what exactly customer intimacy means and how you can nurture long-lasting relationships that result in retention. Provide convenient self-service support. Product adoption rate.

User Testing 98

User Testing Feedback Software Research Software Analytic Tools 98

Userpilot

APRIL 25, 2022

A friction log is a document capturing the challenges and frustrations a customer might face using your SaaS. Use a color-coded system for a handy visual aid. What is product friction in SaaS? Put simply, product friction describes anything that causes your users difficulty when using your SaaS. Let’s dive in!

Feedback Software 98

Feedback Software Analytic Tools Data Visualization User Testing 98

Userpilot

APRIL 28, 2022

What is the opportunity solution tree? How can it help product managers in the product development process? This article covers Teresa’s Torres famous opportunity solution tree method for continuous discovery and steps to build one. Let’s dive in!

Research Software 98

Research Software Feedback Software Analytic Tools Product Research 98

Userpilot

JUNE 2, 2022

What are some great customer feedback examples that SaaS companies use successfully? Continuous customer feedback collection is vital to business success. In this article, I’ve outlined the best customer feedback examples your SaaS company can leverage to get quality insights from your user base. Let’s jump right in.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

NOVEMBER 30, 2021

Are you on the hunt for the perfect digital adoption platform (DAP)? While it’s a relatively new term to enter the SaaS lexicon, there are already a number of choices on the market. Appcues is one of the more expensive tools, clocking in at $879/mo paid annually (its cheaper plan only includes five user segments). Let’s dive in.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

The Product Coalition

JUNE 22, 2020

This article is part of a wider guide on how to establish a product discovery framework in your organization. Processes Methodologies Analytics Automate processes to do the boring work for you You’ll save a lot of time down the road by automating a few different processes or at least conducting them manually but routinely.

Customer Experience 78

Customer Experience Product Research Data Visualization Embedded Analytics 78