Userpilot

OCTOBER 18, 2021

How can you influence SaaS growth? To answer this question (and take action), you basically need three things: Metrics – so you know how fast is your SaaS growing and what do you need to do to improve the growth rate. We cover these in detail in our guide, so read on if you want to take care of SaaS growth properly in 2021.

Analytic Tools 82

Analytic Tools Feedback Software Research Software Onboarding KPIs 82

Reveal

DECEMBER 2, 2021

Reveal Embedded Analytics. This is where tools such as Reveal and Looker come in handy – they convert raw data into easy-to-understand and easy-to-use insights that enable organizations to reshape and modernize the way they do business. In 2019, Looker got acquired by Google and is now part of the Google Cloud platform.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Userpilot

JUNE 29, 2023

Are you looking for the best HubSpot integrations to access a broader set of solutions? HubSpot offers customer relationship management (CRM) software solutions for businesses. The platform allows integrations with multiple software platforms. Define lists for new leads who come from a particular webinar.

Analytic Tools 52

Analytic Tools Reporting Tools Data Visualization Customer Experience 52

eG Innovations

OCTOBER 27, 2022

The focus of IT monitoring has been to gather metrics about the operations of an IT infrastructure’s hardware and software assets to ensure that all the key functions are being performed as expected to support applications and IT services. Legacy monitoring tools have often been difficult to install and use, generate a lot of noise (i.e.,

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Artificial Inteligence 52

TIBCO - Thought Leadership

MAY 6, 2019

Innovation in analytics and business intelligence (BI) is a must-have for companies trying to ensure a successful future in the digital age. For companies looking to innovate and keep pace with the ever-evolving field of analytics, understanding the trends that will have the biggest impact is critical.

Analytic Tools 99

Analytic Tools Data Visualization Artificial Inteligence Technical Review 99

Userpilot

MARCH 20, 2023

Thanks to a combination of tools, systems, and strategies, driving customer retention through optimal customer service is easier than ever before. TL;DR Customer service trends refer to the ever-changing technologies, tools, and systems used to render support to customers. Messaging apps are rising in popularity.

Reporting Tools 77

Reporting Tools Data Visualization Analytic Tools Research Software 77

eG Innovations

JULY 2, 2021

Last week, we hosted a great webinar with our partner Conversant Group. John Worthington (Director – Customer Success, eG Innovations) and Richard Faulkner (Enterprise Solutions Architect, Conversant Group) presented on the topic: “ End-to-End monitoring for your Citrix infrastructures with a single pane of glass “.

Analytic Tools 105

Analytic Tools Reporting Tools Data Visualization Customer Experience 105

Userpilot

NOVEMBER 22, 2023

Hubspot customer journey analytics can help product managers tap into the pulse of their target customers. This article discusses how the HubSpot customer journey analytics reporting tool can help you attract customers and accurately walk them through every step of the customer journey. HubSpot customer journey analytics.

Data Visualization 74

Data Visualization Analytic Tools Customer Experience Customer Feedback 74

Intercom, Inc.

NOVEMBER 28, 2018

But figuring out which sales tools you should buy and invest in – let alone what each tool even does – can be a daunting task. This is especially true when you consider the seemingly endless list of sales tools to choose from. Before we begin: how to choose your sales tools. Better tools, not more tools.

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Data Visualization Analytic Tools Research Software Feedback Software 192

Birst BI

NOVEMBER 20, 2018

When you hear about Data Science, Big Data, Analytics, Artificial Intelligence, Machine Learning, or Deep Learning, you may end up feeling a bit confused about what these terms mean. The simplest answer is that these terms refer to some of the many analytic methods available to Data Scientists.

Data Visualization 84

Data Visualization Artificial Inteligence Analytic Tools Reporting Tools 84

Userpilot

MARCH 21, 2024

When done properly, learning how to optimize customer activity cycle can build lasting relationships and drive growth. Let’s explore the customer lifecycle, its role in SaaS, and the key strategies to enhance each stage of the cycle. Collecting feedback at every stage of the cycle with in-app surveys and addressing issues quickly.

User Testing 90

User Testing Analytic Tools Research Software Feedback Software 90

Gainsight

SEPTEMBER 5, 2022

Organizations felt their way toward a better understanding of their value, learning how to improve implementations and developing new solutions to serve customers as their businesses advanced. Support CSMs as they create the prototype processes using high-touch approaches and integrated data analytics. The result?

Analytic Tools 98

Analytic Tools Customer Experience User Friction User Testing 98

Userpilot

NOVEMBER 30, 2023

Canva identified a market need for a user-friendly graphic design tool for non-designers and DocuSign for a secure solution to sign and manage digital documents and contracts. Tracking user behavior in-app enables product teams to find ways to improve product experience. Spotting market gaps: product analytics.

User Testing 85

User Testing Data Visualization Feedback Software Research Software 85

eG Innovations

AUGUST 11, 2022

Recently, we hosted a great Citrix Monitoring Masterclass presented by George Spiers (Citrix CTP and Independent Citrix Architect) and Nanda Kumar (Director of Solution Delivery, eG Innovations). A demo and overview of Citrix Director and Citrix Performance Analytics and a discussion on licensing and value, use cases, limitations.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52

eG Innovations

OCTOBER 29, 2021

In this blog post, I’ll cover some of the history of observability vs. traditional monitoring paradigms, and particularly, how they apply to the new world of microservices and containerization technologies, such as Docker and Kubernetes (K8s). You can only monitor a system that is observable. Observability vs. Monitoring.

Analytic Tools 52

Analytic Tools Data Visualization Artificial Inteligence Systems Review 52

The Product HQ

MAY 10, 2024

Big data analytics is a growing global market expected to reach $550 billion by 2028. You can request your employer for a job rotation to learn new skills. Mentorship On-the-job training: Look for relevant training in your current organization and enroll yourself to learn a new skill.

Data Visualization 52

Data Visualization Customer Experience Artificial Inteligence Certifications 52

Gainsight

MAY 18, 2023

Karl Rumelhart, President of Products, Technology, and Global Operations at Gainsight Karl Rumelhart, President of Products, Technology, and Global Operations at Gainsight, kicked off the Product Keynote to explain how Gainsight’s three product lines come together to power Digital Customer Success. We’re talking about our Product team.

Generative AI 52

Generative AI Data Visualization Reporting Tools Analytic Tools 52

eG Innovations

AUGUST 3, 2021

A few days ago, we hosted a very well received webinar presented by Barry Schiffer (CTP) from eG’s Benelux team and George Spiers , CTP and real-world Citrix Administrator. Understanding the most common issues and how to troubleshoot them like slow logons, slow app/desktop sessions, connectivity issues, and more. in a home office?

Analytic Tools 52

Analytic Tools Data Visualization Research Software Reporting Tools 52

The Product HQ

APRIL 20, 2024

Step Five – Polish Your Skills and Take Initiative At the director level, your people skills, communication skills, and analytical skills need to be top-notch. Evaluate industry-standard technology and focus on implementing it into current products. Create new products by adopting new technology and processes.

User Testing 52

User Testing Research Software Feedback Software Analytic Tools 52

Amplitude

JANUARY 29, 2021

For Amplitude, that meant diving deep into our customers’ challenges, and innovating across all aspects of our platform to become the complete, best-in-class solution for product analytics. . Product Analytics: Prove the Impact of Digital Products and Automate Key Insights. In turn, we launched Predictive Cohorts.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Government 52

Userpilot

FEBRUARY 1, 2022

Why is product experience important for your SaaS? We’ll show you how to leverage user analytics, use in-app experiences and user feedback to enhance product experience for better user engagement , reduced churn, and strong relationships with your customers. Why is product experience important for SaaS companies?

Customer Experience 79

Customer Experience Data Visualization Analytic Tools Feedback Software 79

Mixpanel

FEBRUARY 23, 2024

Segment is a data pipeline tool that collects first-party customer data and sends it to different destinations, so it requires users to go through more setup than the average SaaS tool. Mixpanel is easy for our team to use, so we can find that info on our own rather than waiting for the analytics team to do it for us.

Onboarding KPIs 59

Onboarding KPIs Technical Review Customer Experience User Testing 59

Gainsight

JUNE 7, 2019

But, if you’re working at a software company today, or ever have, you know it’s really not that strange to ask, “How are our customers actually using our product?” For most of the history of software, we simply did not know how to answer this. That’s largely due to technology. Collecting Product Data is Easier Than Ever.

Analytic Tools 58

Analytic Tools Data Visualization Reporting Tools Customer Feedback 58

ProductPlan

MARCH 17, 2021

Any time you launch a new idea, a new product, or a new system, ask yourself the following questions: #1 Who will this serve? #2 For example, if you discover that most customers want to receive their purchases in the fastest possible time, you could use retail inventory management software to speed things up. Tapping into Technology.

User Testing 63

User Testing Reporting Tools Data Visualization Customer Feedback 63

ProductPlan

JUNE 5, 2020

The course covers basics like assessing target opportunities, building software products, and how to launch a great product. The Product Leader Certificate requires a little more PM experience and demands competence in DevOps, data analytics, and hard technical skills. Job listings often highlight its certifications as well.

Certifications 95

Certifications Customer Experience Artificial Inteligence Product Management 95

Business of Software Conference

NOVEMBER 28, 2019

There are three main aspects to sales: Planning, Selling, and Tools. This talk from Stephen Allott takes you throught the journey of planning for success and which rules and tools can help and hinder your organization. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates?

Analytic Tools 40

Analytic Tools Research Software Data Visualization Software Review 40

ProductPlan

MARCH 17, 2021

Any time you launch a new idea, a new product, or a new system, ask yourself the following questions: #1 Who will this serve? #2 For example, if you discover that most customers want to receive their purchases in the fastest possible time, you could use retail inventory management software to speed things up. Tapping into Technology.

User Testing 52

User Testing Reporting Tools Data Visualization Customer Feedback 52

Gainsight

APRIL 2, 2021

While Workday used Gainsight as their customer success platform, each team’s use was disjointed and not uniform. Now, Workday is running an extensive program around adoption analytics. They also launched a customer health score system that incorporates some of their listening architecture. ” The CS Ops Teammates.

Data Visualization 52

Data Visualization Customer Feedback Feedback Software Customer Experience 52

Birst BI

SEPTEMBER 17, 2019

Data visualization tools, desktop data discovery tools, and visual analytics are examples of traditional self-service BI tools that business analysts embrace because they provide a user-friendly way of quickly turning data into insights. Others started out as self-service data visualization tools and remain ungoverned.

Data Visualization 45

Data Visualization Government Reporting Tools Analytic Tools 45

UX Studio

AUGUST 21, 2019

With the personalization process, a system identifies a user as a specific type of individual and then delivers relevant and individualized content and functionality to them. Mobile app. If you choose to personalize your website or mobile app, you can go deeper and consider what to change within your products. Traffic source.

Customer Experience 84

Customer Experience Data Visualization UX Research Software 84