Reveal

AUGUST 24, 2022

Reveal Embedded Analytics. Businesses of all industries and all sizes incorporate embedded analytics technologies and capabilities into their own software, SaaS platforms, Angular apps , or other apps because of the tremendous benefits that they get. See Reveal in Action.

Data Visualization 98

Data Visualization Embedded Analytics Analytic Tools Telecommunications 98

Userpilot

FEBRUARY 28, 2024

How do you conduct SaaS user flow optimization to increase the effectiveness of your product-led growth initiatives? TL;DR A SaaS user flow is a sequence of steps that users complete to reach an objective, for example, to sign up for the product or adopt a new feature. Based on the insights from analytics , optimize the user flow.

Analytic Tools 81

Analytic Tools Feedback Software Data Visualization Research Software 81

Userpilot

JANUARY 26, 2021

Customer journey analytics is your greatest resource in making sense of your user data. But can you take action on those insights? If all the data we collect to create better products and customer experiences were trees, each company could plant its own forest. What Is Customer Journey Analytics? But then what?

Data Visualization 98

Data Visualization Analytic Tools User Testing Customer Experience 98

Reveal

AUGUST 31, 2022

Reveal Embedded Analytics. Businesses of all industries and all sizes incorporate embedded analytics technologies and capabilities into their own software, SaaS platforms, Angular apps , or other apps because of the tremendous benefits that they get. See Reveal in Action.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Telecommunications 52

The Product Coalition

MARCH 15, 2023

How many financial apps do you have on your phone, and how often do you use them? Chances are the ones you frequently use have a simple, intuitive app onboarding process. If you’re a financial services product manager, you’ll know that crafting an effective fintech app onboarding process is no small feat.

Onboarding KPIs 122

Onboarding KPIs Analytic Tools Research Software Data Visualization 122

Userpilot

APRIL 4, 2024

It’s the key to retaining active users and helping them generate maximum value from your SaaS product. We’ll also discuss a few ways to improve engagement for SaaS products. Tracking customer engagement for your SaaS product offers several benefits, including reduced user friction and improved conversion and retention rates.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Intercom, Inc.

MAY 18, 2022

First-party data is the future of online engagement and customer experiences. This isn’t surprising given competitors such as Apple’s Safari and Mozilla Firefox are cookieless by default – however there are already debates about how Google will collect and use data thereafter. What is first-party data?

Data Visualization 217

Data Visualization Analytic Tools Feedback Software User Testing 217

The Product Coalition

NOVEMBER 29, 2022

In 2023, more web-based businesses will be opting to develop mobile apps to build a loyal customer base, uncover more valuable user insights, and facilitate a more seamless user journey. Screen size and usability When creating an app, screen size dictates everything. Example of layered interfaces.

Analytic Tools 114

Analytic Tools Research Software Data Visualization Technical Review 114

Userpilot

APRIL 12, 2023

What tools and techniques can you use to implement it? Adoption goals describe events completed by the user that tell you they’ve adopted the product. For example, in-app guidance or self-help. After implementing the techniques, track their effectiveness with product analytics and user feedback. How do you create one?

Analytic Tools 97

Analytic Tools Feedback Software User Testing Customer Feedback 97

Userpilot

OCTOBER 20, 2023

As you read, you’d also learn: Key metrics for measuring active users How to track active users for your tool How to improve active users with better onboarding and other strategies TL;DR An active user is an individual who regularly engages with and utilizes your platform. Measuring active user count helps track business health.

Analytic Tools 82

Analytic Tools Feedback Software Data Visualization Customer Feedback 82

Userpilot

JUNE 19, 2023

There’s no magic number when it comes to conversions, but knowing B2B SaaS funnel conversion benchmarks can benefit any SaaS product manager. In this article, we will discuss the most common B2B SaaS conversion rate metrics and their benchmarks. Gainsight’s 2022 report shows free trials involving PQLs had 2.8X

Research Software 90

Research Software Analytic Tools B2B Reporting Tools 90

Mixpanel

MAY 5, 2022

All startups should be using product analytics to understand their users and build products and features that their users love. If you’ve read this far, we’re going to assume you know a thing or two about cryptocurrency and the underlying blockchain technology that makes it go. Product analytics for crypto startups.

Analytic Tools 59

Analytic Tools Data Visualization Startups Onboarding KPIs 59

The Product Coalition

MARCH 14, 2023

Know Your Customer (KYC) in mobile app banking is designed to protect financial businesses against crimes like fraud and money laundering. On the user’s side, it’s a process where they need to verify their identity, address, and purpose of using the app. Short attention span. Make support easily accessible.

User Testing 138

User Testing Analytic Tools Data Visualization Research Software 138

TIBCO - Thought Leadership

JUNE 10, 2020

I recently teamed up with Austrian customer Raiffeisen Bank , Dutch partner Connected Data Group , and German partner QuinScape to deliver a webinar entitled “Next-Generation Data Virtualization Has Arrived.” We talked about Erik’s latest insights on the European data and analytics market as well as his fast-growing business.

Data Visualization 124

Data Visualization Analytic Tools Automotive Webinar 124

Userpilot

NOVEMBER 4, 2020

Product Managers today have an overwhelming array of code free tools for UX design and development to choose from. In the bad old days, SaaS companies had to build every part of their products from scratch. In this blog, we’ll show you our favorite low code or code free tools for UX at every step of the Product Manager’s role.

Analytic Tools 87

Analytic Tools Feedback Software Research Software Data Visualization 87

Mixpanel

JANUARY 12, 2023

It’s absolutely rooted in the empirical data that gives an objective understanding of your customers’ paint points and desires. And just like a product process, you need data to create something great. From customer research to monitoring and iteration, good copywriting is rooted in data. It’s a product unto itself.

Data Visualization 115

Data Visualization User Testing Research Software Product Research 115

Userpilot

JUNE 28, 2021

In this article, we’ll look at the top 6 customer engagement marketing (CEM) strategies for SaaS and how you can leverage them to provide a personalized experience to your customers. 6 customer engagement marketing strategies for SaaS. CEM Strategy #1: Personalise user onboarding using data. What is customer engagement?

Feedback Software 105

Feedback Software Analytic Tools User Testing Customer Feedback 105

Userpilot

APRIL 11, 2023

According to available retention data, the media industry and professional service providers enjoy the highest average customer retention rate by industry (84%), while the travel and hospitality industries have the lowest (55%). SaaS companies generally enjoy a high retention rate, with an average CRR of about 90%.

Feedback Software 90

Feedback Software Analytic Tools Data Visualization User Testing 90

Userpilot

MARCH 14, 2023

TL;DR Chameleon is a digital adoption platform (DAP), just like Userpilot or Appcues. It allows you to collect user feedback , design and run in-app onboarding experiences , and track their performance. However, limited analytics functionality and the pricing lets it down. Chameleon is a digital adoption platform (DAP).

Data Visualization 80

Data Visualization Analytic Tools Feedback Software User Testing 80

Userpilot

JANUARY 9, 2023

What tools can help you personalize the customer experience? Personalization is a three-step process that begins with data collection from multiple sources, continues with user segmentation , and ends with actions taken to engage each segment. Customers are more likely to stick with a company after receiving excellent customer service.

Feedback Software 83

Feedback Software Analytic Tools Research Software Customer Experience 83

The Product Coalition

JANUARY 12, 2023

"Digital transformation" is the process of using technology to redefine processes, products, and services to create more value for customers and organizations. Digital transformation touches every corner of an organization—from the way they interact with customers to the way they design products and services.

Artificial Inteligence 128

Artificial Inteligence Data Visualization Analytic Tools Research Software 128

Userpilot

MARCH 14, 2023

Or is there a better user onboarding software that’ll get the job done seamlessly? Choosing the right software is a challenging decision. Select the wrong tool, and you can find yourself stuck in an expensive plan. Not all tools help you easily create interactive user guides. Userpilot is what you need!

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

JULY 14, 2021

Written by content writers who have never used any of those tools, and frankly – have no clue what they are talking about. Because we’re just a different kind of onboarding tool! ?????. There are no one-size-fits-all tools – don’t trust the reviews! Pendo offers very robust analytics, but it comes at a high price.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Userpilot

JANUARY 24, 2022

So it’s in the interests of all SaaS companies to create Wow Moments for their users. It’s connected to important SaaS metrics like activation , retention , and feature usage. Userpilot’s software will allow you to create in-app experiences and flow that drive users to their own Wow Moment.

Analytic Tools 92

Analytic Tools Research Software Data Visualization Customer Experience 92

Birst BI

FEBRUARY 25, 2020

Managing large-scale data warehouse systems has been known to be very administrative, costly, and lead to analytic silos. The good news is that Snowflake, the cloud data platform, lowers costs and administrative overhead. The result is a lower total cost of ownership and trusted data and analytics.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Government 52

Userpilot

APRIL 20, 2023

You can use analytics to better understand real user behavior. Relevant analytics include event and feature tracking, in-depth funnel analysis , heatmaps , session replays, and retention analysis. None of this is possible without the right tool for the job. They’ll expect a higher quality service than innovators.

Analytic Tools 68

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 68

Userpilot

SEPTEMBER 11, 2023

Choosing the right tool to work with can make your life easier. Userpilot, for example, helps you to onboard users , segment them , and collect relevant user data through surveys and in-app analytics. Now’s the time to put the data collected during the launch stage to use. What are their motivations?

Product launches 94

Product launches Product Research Data Visualization Research Software 94

Amplitude

JUNE 24, 2020

Today, Amplitude is sharing our digital report quantifying this impact. From early February to early May, customers sent Amplitude 44% more event data. The team has been hard at work making sure our systems perform without a glitch, and that our customers can do the important work they need to do. What the data show.

Data Visualization 111

Data Visualization Reporting Tools Analytic Tools Customer Experience 111

eG Innovations

JULY 26, 2022

The SRE (site reliability engineering) movement is helping craft modern digital systems that are engineered for resilience to failures. Stakeholders across the organization – SREs, IT Operations, developers, helpdesk and support staff, webmasters, business and product owners can derive incredible value in a real user monitoring tool.

Data Visualization 64

Data Visualization Reporting Tools Analytic Tools Customer Experience 64

Amplitude

APRIL 25, 2021

A New Solution For a New Age. Recommend is a new product in the Amplitude Digital Optimization System. Powered by first-party data collected via the Amplitude Behavioral Graph , you can now automate an end-to-end personalization workflow in minutes. With Amplitude Recommend, that tradeoff is no more.

Analytic Tools 113

Analytic Tools Engineering Feedback Software Data Visualization 113

Amplitude

JANUARY 21, 2021

With our Pioneer Awards , Amplitude not only celebrates these impressive accomplishments but also the data, product, engineering, and analytics leaders who relentlessly focus on maximizing efficiency and better understanding their customers. The Data Culture Award. Amplitude 2020 Pioneer Award Winners.

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools Research Software 98

Split

JUNE 23, 2022

When we shop online, bank with mobile apps, or collaborate virtually, the digital interaction is becoming as second nature as breathing. Now more than ever, there’s a need to innovate faster while maintaining data-driven certainty and value with every release. It’s time to move forward fearlessly.

Analytic Tools 87

Analytic Tools Reporting Tools Data Visualization Banking 87

Amplitude

AUGUST 10, 2020

A website funnel analysis will help you understand where users drop out of the conversion process, but you’ll need an analytics tool to conduct one. While Google Analytic s is the most common tool for web analytics, Amplitude can give you deeper insight into your data.

Data Visualization 52

Data Visualization Analytic Tools User Testing Customer Experience 52

Mixpanel

MAY 4, 2020

It’s easier than ever to collect billions of data points, but sheer volume doesn’t imply insight. Enter data modeling: the science of writing data in a way that efficiently yields insightful answers. Practically speaking, there is no perfect data model. Product analytics starts with segmentation.

Data Visualization 105

Data Visualization Analytic Tools User Testing Customer Feedback 105

Amplitude

AUGUST 11, 2020

In a data democracy, everyone—from the engineer to the product manager to the business analyst—can easily access the insights they need to excel at their jobs. Data silos, on the other hand, are the enemy of data democracy. But successfully managing data is no small feat. Why We Created Pipelines.

Data Visualization 49

Data Visualization Government Analytic Tools Customer Feedback 49

Mixpanel

MARCH 21, 2019

It all starts with a single user taking a simple action: finding a video in a feed and tapping play, running a report in a business tool, navigating to the account view in a banking app to check the balance. These simple actions, or “events,” are the reasons people use a product. A simple event.

Data Visualization 84

Data Visualization Customer Feedback Customer Experience Analytic Tools 84

Userpilot

NOVEMBER 11, 2020

DAUs/MAUs – Flow Analytics – Pirate Metrics – Time To First Value – Usage Analytics. Account Attributes are descriptive data (or metadata) associated with a record or user profile. An Activated user is one who has realized First Value from your service. Measurement Terminology. Account Attributes.

Onboarding KPIs 126

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 126