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The ultimate customer support tech stack for 2022

Intercom, Inc.

But in today’s fast-paced world, your customer support can only be as effective as the technology that underpins it. Study after study shows that the vast majority of support teams are unhappy with their current customer support tech stacks. Download The Ultimate Modern Support Tech Stack guide. Is your tech stack ready?

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7 Key App Marketing Strategies

Alchemer Mobile

Even if you are an experienced marketer, it is important to note that app marketing is a totally different ball game, complete with different players and rules. mobile app marketing is a must. The days of measuring an app’s success by downloads and ratings are long behind us. Dedicate the resources your app deserves.

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5 Types of B2B Customer Insights for SaaS and How to Collect Them [+Best Tools]

Userpilot

What are the different types of B2B customer insights for SaaS businesses? This post will take you through the 5 types of B2B insights, discuss the methods of collecting them, and show you the best tools for analyzing customer sentiment. However, customer insights can help your teams understand all aspects of your B2B partners.

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Accelerating Digital Transformation with Embedded BI & Low Code  

Reveal

Reveal Embedded Analytics Creating comprehensive software solutions can be a daunting task. Leading the charge in this exciting realm of software development is our Senior Vice President of Developer Tools, Jason Beres. Reveal’s SDK redefines the user experience, offering unparalleled flexibility.

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14 Zendesk Integrations SaaS Companies Need in 2023

Userpilot

The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it! Zendesk communicates with external apps via API, so creating integrations is easy. How many apps does Zendesk have?

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Best Online Engagement Tools For Interacting With Your Customers Across Their Journey

Userpilot

Why do you track online engagement for your SaaS app? Because it helps you understand how customers are interacting with your brand across all departments and stages of the user journey. To do that, you need the best engagement tools. In addition to that, we will analyze some of the best engagement platforms available.

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Why it’s never too early to add product analytics to your app

Mixpanel

When you’re in the early stages of launching a new app, you’ve already got an enormous number of challenges with little time and resources to get it all done. implementing product analytics) is something that can wait until your team is bigger, until you have more users, or until you have more money. Here’s why. You’re not too small.