Userpilot

MAY 13, 2021

How to implement a successful product intelligence solution. Product intelligence is integrated software that allows teams to use customer data to continuously make smart changes to products. A product either needs to entertain, inspire, or inform customers. Another example is project management software and other SaaS products.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Amplitude

JULY 29, 2020

Think of product strategy as a hypothesis to be tested. For example, Netflix’s product vision is “becoming the best global entertainment distribution service.”. And as you’ll see below, product analytics played a major role in how Dave made that decision. Vision: being the best, around the world. Business Goals.

Data Visualization 83

Data Visualization User Testing Analytic Tools Product Strategy 83

Nulab

APRIL 27, 2022

The company took a big risk and implemented a highly successful pivot strategy by disrupting the home entertainment industry. No other company was even willing to invest in the technology to support widespread instant streaming of licensed content. Platform pivot : this is when you change the method of delivering a product or service.

Data Visualization 84

Data Visualization Research Software Analytic Tools Customer Experience 84

Mind the Product

AUGUST 28, 2017

Jamie Parkins is a senior product manager at JustGiving, the online fundraising platform that enables people from all round the world to raise money for their cause of choice. Jamie was brought into the company to improve the usability of its charity account and to establish features that would drive more charities to use the platform.

Analytic Tools 148

Analytic Tools Research Software User Testing Customer Experience 148

Product Talk

DECEMBER 6, 2023

Opportunity solution trees help product teams chart the best path to their desired outcome. Opportunity solution trees help product teams chart the best path to their desired outcome. – Tweet This In this article, we’ll cover what an opportunity solution tree is, the benefits of using one, how to create one, and so much more.

Data Visualization 274

Data Visualization Product Research Analytic Tools Research Software 274

Intercom, Inc.

APRIL 5, 2018

For Duolingo, the world’s most downloaded education app, growth is fundamentally about retention. When you’re managing someone in a completely different field, like engineering, design, product management or analytics, you don’t have experience doing what they do. Basically, we tested a lot of different variations.

Customer Experience 223

Customer Experience User Testing Customer Feedback Analytic Tools 223

Userzoom

OCTOBER 10, 2019

” Web analytics solutions, such as Google Analytics, will provide statistics on web traffic including number of visitors, page views, bounce rates, where visitors are going etc, but does not answer the why question i.e., the purpose for the visit. ” and “What are they trying to do?” Contact us!

Data Visualization 86

Data Visualization User Testing Customer Feedback Customer Experience 86

Antwak Blog

FEBRUARY 15, 2021

The USP of these podcasts encompass simple language, practical insights and actionable strategies/tips already tried and tested. The Digital Marketing Master’s Podcast : In need of immediate solutions to your problems? By integrating interviews of global experts, along with the latest news, tools, tactics, and techniques.

Data Visualization 52

Data Visualization Analytic Tools Marketing Research Software 52

Antwak Blog

FEBRUARY 15, 2021

The USP of these podcasts encompass simple language, practical insights and actionable strategies/tips already tried and tested. The Digital Marketing Master’s Podcast: In need of immediate solutions to your problems? By integrating interviews of global experts, along with the latest news, tools, tactics, and techniques.

Data Visualization 52

Data Visualization Analytic Tools Marketing Research Software 52

TIBCO - Thought Leadership

OCTOBER 28, 2020

At the same time, we are streaming more content, participating in virtual meetings, and using eLearning platforms, as well as taking advantage of home delivery services. increase in eCommerce, mobile traffic doubled and systems had to be upgraded to withstand the loads additional to which they were subjected. Click To Tweet.

Data Visualization 69

Data Visualization Telecommunications Transportation Analytic Tools 69

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry. .

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

Product Innovation Educators

FEBRUARY 4, 2019

There are time-tested ways to accomplish this, including traditional open innovation, incubators, and startups. To explain how their system works and tips for implementing a partner program, Ed Krause joins us. We do a lot of data analytics work and continue working on enhancements to our combustion engines. [30:39]

Research Software 65

Research Software Analytic Tools Technical Review Product Research 65

Indicative

OCTOBER 8, 2020

You need an analytics solution and data strategy that can help make that information useful. . By the end, we hope you’ll come away with tips for building an effective Customer Analytics strategy for your company’s product and marketing teams. . What Is Gaming Analytics? What in-app or in-game purchases were made?

Data Visualization 145

Data Visualization Analytic Tools Research Software User Testing 145

Userpilot

MARCH 15, 2021

In this article, we’ve compiled all the best tools you need to boost customer engagement and categorized them according to the user behavior metrics outlined in the AARRR framework. They’re looking to be entertained.” To harness the incredible value of product-led growth, you need to have the right engagement tools.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 98

Userpilot

SEPTEMBER 4, 2023

Blue ocean strategy has become an increasingly popular business framework over the past two decades, especially in the SaaS industry. The business world has seen numerous examples of blue ocean strategies delivering exceptional results over the past century across a range of industries from automotive to entertainment.

Analytic Tools 90

Analytic Tools Data Visualization Feedback Software User Testing 90

PMLesson's Ace the PM Interview

NOVEMBER 15, 2019

In my biggest project, I used to plan, follow and test the features with users in a company HR software. In the prep, you could not expect to have Product Design or Analytical questions. Q: Readers of the Exponent blog may not be too familiar with the technology scene in Europe. Europe is a great place for tech startups.

Analytic Tools 40

Analytic Tools Data Visualization Product Management Product Manager 40

PMLesson's Ace the PM Interview

DECEMBER 3, 2020

I joined as “Head of Analytics” ?? Curious, I went through the interview process to put my learnings to the test. Second interview is on product sense to see whether you can come up with interesting, customer-friendly product solutions. In 2016, I applied to Facebook’s RPM program. Even with a referral, I was cast aside.

Weak Development Team 98

Weak Development Team Customer Experience User Testing Feedback Software 98

Amplitude

OCTOBER 30, 2020

Say, for example, you have a data scientist who goes from working on marketing analytics one day to machine learning the next and A/B testing the following day. They saw the potential for a positive impact on their product as more people stayed at home and were looking for entertainment. Segmenting the Audience.

Data Visualization 52

Data Visualization Leadership Analytic Tools Feedback Software 52

Userpilot

SEPTEMBER 4, 2023

Blue ocean strategy has become an increasingly popular business framework over the past two decades, especially in the SaaS industry. The business world has seen numerous examples of blue ocean strategies delivering exceptional results over the past century across a range of industries from automotive to entertainment.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Userpilot

JUNE 25, 2023

Sprint presents a practical and efficient approach to problem-solving and innovation , empowering SaaS teams to test and validate ideas quickly. The Lean Startup provides principles for continuous innovation and validated learning in the fast-paced and disruptive SaaS space. Product Rantz Product Management Books: Product Rantz.

Books 98

Books Analytic Tools Data Visualization Product Research 98

Gainsight

FEBRUARY 2, 2024

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. As a result, it’s common for these customers to quickly abandon new platforms. These are just the tools, however. They’re not just creating great users of their software.

Education 52

Education User Testing Customer Experience Research Software 52

The Product Coalition

FEBRUARY 6, 2020

After all, when you know exactly what metrics are growing, what market leaders are betting on, how and what budgets are spent, what marketing solutions are chosen, what practices should be implemented and what to focus on in the near future, life becomes better. China is the only region where data analytics is not on this list.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

Userpilot

JANUARY 16, 2023

Driving feature adoption is a crucial, yet exceedingly challenging, part of running a SaaS company. Feature adoption measures how engaged users are with a particular feature of your software product. In-app survey created with Userpilot. What is feature adoption? Breadth of use. Customer satisfaction score (CSAT).

Onboarding KPIs 98

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 98

Userpilot

MAY 23, 2022

Test and iterate. Five tactics to improve the happy path: Adding context to your error messages and making debugging fun will help increase user patience when things go wrong within the app. Besides your error message, use clear CTAs to direct users to possible solutions. Test and iterate. Determine unhappy paths.

Feedback Software 105

Feedback Software Analytic Tools UX User Testing 105

Userpilot

NOVEMBER 27, 2023

SaaS companies like Slack and Atlassian pioneered the product-led growth (PLG) model as a way to reach customers through the product. Product-led growth is a business strategy that focuses on the product as the primary tool for customer acquisition and retention. Product growth vs. product-led growth?

Onboarding KPIs 105

Onboarding KPIs Data Visualization Customer Experience Product Research 105

The Product Coalition

JUNE 11, 2019

Mobile app companies across the globe are in the middle of a mobile engagement crisis. While new user acquisition and the number of downloads give you an initial high, what matters in the long term is your apps user retention i.e Let’s learn more about retention and a few tried and tested methods to improve your app’s retention rate.

Feedback Software 74

Feedback Software Analytic Tools User Testing Customer Experience 74

Mixpanel

DECEMBER 20, 2021

Cohort analysis is one of the best ways product analytics can help you both acquire and retain customers. By analyzing a cohort—say, paying users—teams can adjust features of their website or app to cater to those individuals and increase their engagement. app or SDK version). Why is cohort analysis useful?

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

Mixpanel

JANUARY 11, 2021

As Head of Data Science, Digital Ventures at Viacom18 Media—a Mumbai-based joint venture between ViacomCBS and Network18 and one of India’s fastest-growing entertainment networks—Anubhav Shrivastava has led the company’s shift toward data-informed decision making. We sat down with Anubhav to learn: Tips for achieving data sophistication.

Data Visualization 98

Data Visualization User Testing Customer Experience Analytic Tools 98

Mixpanel

MAY 5, 2021

Imagine the internal ‘pat on the backs’ and recognition that occurred when Gmail fully launched dark mode for the mobile app, Figma released multi-account to switch between personal and work design spaces, or Apple announced their M1 chip. Teams are praised whenever they release a new feature (or product) to their customers.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

eG Innovations

NOVEMBER 19, 2021

Quickly provision new servers, using the AWS admin console or automation scripts for production and testing environments and shut them down when no longer needed. Typical use cases of AWS EC2 include: Host a variety of software from simple web sites to enterprise-grade web applications on a on-demand infrastructure.

Data Visualization 59

Data Visualization Analytic Tools User Testing Customer Experience 59

Mironov Consulting

SEPTEMBER 23, 2023

 And any software we build and sell once to the client who paid for it.  I can look at a corporate org chart and immediately see which kind they are.  (Even  (Even though there’s a lot of talk at dyed-in-the-wool services companies about having “products” or “platforms.”)

Reporting Tools 80

Reporting Tools Data Visualization Analytic Tools Feedback Software 80

Userpilot

NOVEMBER 11, 2020

DAUs/MAUs – Flow Analytics – Pirate Metrics – Time To First Value – Usage Analytics. By recording the user’s job title or priorities for using your app (which can be done during the Sign Up Flow or via the Welcome Screen ), you can Segment users to provide more relevant onboarding for their needs.

Onboarding KPIs 126

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 126

Amplitude

AUGUST 30, 2017

At the Product Analytics Summit in Seattle this past March, we chatted with some of our customers about how they use Amplitude as part of their product development toolbox. Feedback is one of the most powerful tools at your disposal. Back in the 80’s, Intuit released Quicken as a personal finance management tool.

User Testing 71

User Testing Analytic Tools Customer Feedback Feedback Software 71

Amplitude

JUNE 23, 2020

So we’re here to explain what retention rate is, why retention and customer experience (or CX) go hand in hand, and how companies use product analytics to build great customer experiences. It could be making a purchase, renewing a subscription, or completing an activity in an app. What Is Retention Rate? Understand Retention.

Customer Experience 87

Customer Experience Data Visualization Customer Feedback User Testing 87

The Product Coalition

FEBRUARY 8, 2019

Long gone are the days of arcane computer systems and complicated mechanics: success is as much about lower prices as it is about user knowledge. Then, the digital economy and its software products greatly accelerated life-cycles. It used to be the case that the technological race was all about offering more options to the consumer.

Analytic Tools 60

Analytic Tools User Testing Research Software Product Research 60

Business of Software Conference

APRIL 7, 2020

Auidence member: entertainment. Entertainment or an experience. We’re a conversion optimization company and everything that we do we usually A/B test it we make sure and validate every single change that we make. And so the first test that we ran proved them wrong completely and they were just shocked.

User Testing 69

User Testing Customer Experience Data Visualization User Friction 69

Userpilot

JUNE 19, 2023

Let’s explore 12 strategies to boost user engagement on your app and increase conversions, retention, loyalty, and ultimately, product growth. To measure user engagement in SaaS, you want to go beyond the sale and look for retention signals such as product usage , MAUs, feature discovery, and customer stickiness.

User Testing 98

User Testing Product Research Feedback Software Customer Experience 98