Userpilot

FEBRUARY 15, 2024

Having funnel analysis tools that provide comprehensive analytical insights about where and why users drop off will solidify your business’s competitiveness in the long term. TL;DR Funnel analytics refers to the analysis of events across all stages of every customer journey. Prices available upon request).

Analytic Tools 92

Analytic Tools Data Visualization Feedback Software Reporting Tools 92

Userpilot

JANUARY 29, 2024

A good SaaS UX design is critical to a successful SaaS product in today’s constantly evolving and competitive market. An efficient and effective design with users’ needs at the center stage encourages product engagement and reduces churn. What is SaaS UX design? Why is UX design important in SaaS?

Feedback Software 100

Feedback Software Analytic Tools Research Software Data Visualization 100

Userpilot

MAY 22, 2023

Tracking cross-platform analytics is essential for product teams to see a complete view of customer behavior. TL;DR Cross-platform analytics is the activity of tracking and analyzing user behavior across multiple platforms or devices. What is cross-platform analytics?

Analytic Tools 81

Analytic Tools Feedback Software Data Visualization Reporting Tools 81

Userpilot

MAY 7, 2024

Product adoption software is the lifeblood of the modern product management process. In this article, we explore what product adoption software does and identify 12 of the best product adoption tools on the market. TL;DR Product adoption software drives users to adopt a product through carefully curated product experiences.

Analytic Tools 94

Analytic Tools Feedback Software Research Software Reporting Tools 94

Userpilot

APRIL 15, 2024

Artificial Intelligence is revolutionizing how SaaS product teams work by increasing efficiency and productivity, reducing costs, and most importantly, facilitating data-driven decision-making. In this article, we look at how you can use AI to gain in-depth customer insights and how to leverage them to improve the product.

Data Visualization 101

Data Visualization Analytic Tools Feedback Software Research Software 101

Userpilot

MAY 30, 2024

Sentiment analysis helps you: Identify gaps and fix them to improve the customer experience. How to conduct customer sentiment analytics: Get equipped with the right customer sentiment analysis tools. Collect customer feedback via multiple channels (surveys, user interviews, social media reviews, and so on).

Analytic Tools 85

Analytic Tools Feedback Software Data Visualization Research Software 85

Userpilot

SEPTEMBER 28, 2023

While UX professionals say that user experience is vital to business success, most of them aren’t making the most of UX analysis. Companies simply aren’t getting to the heart of their products’ UX, leaving user journeys littered with friction. Here’s a guide on how to use these tools.

User Friction 88

User Friction Analytic Tools Data Visualization Feedback Software 88

Userpilot

MARCH 15, 2024

What is data-driven analytics in SaaS? How to conduct user data analysis? What are the best analytics tools for the job? Data-led analytics help also identify user pain points and nip them in the bud before they escalate for a better customer experience. Why is it important?

Data Visualization 83

Data Visualization Analytic Tools Feedback Software User Testing 83

Userpilot

MAY 29, 2024

Learning how to design a product is crucial for anyone aiming to bring an idea to life. Whether you're an aspiring entrepreneur, a seasoned product manager, a UX designer , or simply curious about the process, this guide will walk you through the essential steps, best practices, and tools you need to create successful products.

Data Visualization 74

Data Visualization Research Software Feedback Software Analytic Tools 74

Userpilot

MARCH 27, 2023

How can product analytics help product managers create better digital products and more satisfying user experiences? We finish with an overview of product analytics tools that your team can benefit from. We finish with an overview of product analytics tools that your team can benefit from.

Analytic Tools 96

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 96

Userpilot

FEBRUARY 25, 2024

Since user preferences are always evolving, you need to be agile and swiftly adapt to new user behavior trends. Product analytics can help you track changing user behavior for your app but here are some industry-wide changes that are influencing purchasing decisions in 2024.

Analytic Tools 94

Analytic Tools Data Visualization User Testing Reporting Tools 94

Userpilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. The tools are constantly evolving and changing their pricing plans, so it may be difficult to ensure that your product team is using the right tools and getting the best value for the money.

Analytic Tools 88

Analytic Tools Feedback Software Research Software Reporting Tools 88

Userpilot

JANUARY 12, 2023

There are different user behavior analytics use cases you can implement when conducting user behavior analytics. First, the use cases we’ve put together for this article present different angles of how to act on behavioral data at different stages of the customer journey. What is user behavior analytics?

Analytic Tools 92

Analytic Tools Data Visualization Feedback Software Customer Feedback 92

Userpilot

FEBRUARY 25, 2024

From marketing funnel analysis to review funnel analysis, this article shows you the most important funnels for SaaS. Discover the critical stages of each funnel and tools that help you gather actionable insights. Here’s how to perform conversion funnel analysis for a specific user journey: Create your user personas.

Data Visualization 92

Data Visualization Analytic Tools Feedback Software Reporting Tools 92

Userpilot

JULY 26, 2021

When it comes to boosting your product growth , user analytics tools can make your life a lot easier. These tools offer insights into what your users are doing inside your product and why they are doing it. But how do you know you’re picking the right tools? What is user analytics?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

MARCH 14, 2024

Looking for customer analytics use cases that can significantly improve your SaaS? This article lists key use cases for SaaS and explains how to implement them to unlock customer satisfaction and product growth. We also cover: Customer analytics categories. How to measure customer behavior with data analytics.

Data Visualization 92

Data Visualization Analytic Tools Feedback Software Customer Experience 92

Userpilot

MARCH 27, 2024

Event analytics is a great way for SaaS companies to study user interactions to gain actionable insights into the customer journey. Knowing what steps users take to perform an event can help uncover friction points that are ruining the customer experience. How to collect event data?

Analytic Tools 87

Analytic Tools Data Visualization Feedback Software Events 87

The Product Coalition

JANUARY 6, 2023

If you’re reading this, you’re here because you need to get a better understanding of how users interact with your app. This article will take you through the mobile app tracking process from start to finish, the best practices for mobile application tracking, and the best mobile app tracking tools to do so.

Analytic Tools 118

Analytic Tools Data Visualization Onboarding KPIs Customer Feedback 118

Userpilot

FEBRUARY 29, 2024

User behavior analytics helps you understand how users engage with your SaaS. By digging into the user flow data, you can spot friction points and identify improvements to enhance the user experience. In this article, we answer the question: how does user behavior analytics work?

Data Visualization 86

Data Visualization Analytic Tools Feedback Software User Testing 86

Userpilot

JANUARY 15, 2024

Creating a positive fintech customer experience for every lead who walks through the door of financial institutions is easier said than done. This is especially true when trying to implement an in-app support infrastructure within your platform. How to measure customer experience in fintech?

Analytic Tools 76

Analytic Tools Feedback Software Reporting Tools Data Visualization 76

Userpilot

APRIL 26, 2024

Do that by choosing the right customer tracking software for your business. However, it’s not easy to pick a tool among a myriad of tools available on the market. To help you out, we’ve come up with a list of the 13 best customer-tracking software solutions in the industry. Let’s dig in!

Data Visualization 87

Data Visualization Analytic Tools Reporting Tools Software Review 87

Userpilot

MAY 1, 2024

What’s the best way to ensure your product hits the right chord with users? A user needs analysis conducted with product analytics data lets you build products that address user pain points and exceed their expectations. In this article, we dig deeper into what user needs analysis is and how you can get started with it.

User Testing 92

User Testing Feedback Software Analytic Tools Research Software 92

Userpilot

OCTOBER 20, 2023

What’s the best funnel optimization tool for SaaS companies? If you’re looking for the answer to this question, I don’t envy you as there are plenty of excellent platforms out there. In this article, we look at 10 product analytics tools that you should consider when making your choice.

Analytic Tools 89

Analytic Tools Data Visualization Feedback Software Reporting Tools 89

Userpilot

SEPTEMBER 2, 2022

When it comes to choosing a customer education platform, there are so many options to pick from. Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. What is a customer education platform?

Analytic Tools 95

Analytic Tools Feedback Software Reporting Tools Education 95

Userpilot

MARCH 8, 2022

What is user analytics, and how can it help you drive product growth ? User analytics provides actionable insights into user behavior. With smart strategies and the right user analytics tools, you can leverage user analytics to improve SaaS metrics and unlock growth.

Analytic Tools 93

Analytic Tools Data Visualization Onboarding KPIs Customer Experience 93

Userpilot

MAY 30, 2024

In the dynamic world of SaaS, creating a robust product feedback loop is essential for continuous improvement. Whether you’re launching a new feature or refining an existing one, gathering insights from users ensures that your product aligns with their needs and expectations. to collect user behavior data. A sample NPS survey.

Product Research 74

Product Research Feedback Software Feedback Loop User Testing 74

Userpilot

NOVEMBER 26, 2023

Boosting and optimizing the conversion rate is vitally important for all product managers and savvy SaaS owners. Using CRO analytics is one of the best ways to drive growth. In this article, we're going to: Set out how quantitative data analysis can lead to conversion optimization. Ready to make a start?

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Research Software 88

Userpilot

MAY 8, 2023

While product growth may seem as simple as “attract customers to your Software-as-a-Service solution” there are countless SaaS challenges and customer issues that you’ll need to overcome along the way. As the number of software tools and subscriptions increase, so too do the expectations of SaaS customers.

Analytic Tools 93

Analytic Tools Research Software Data Visualization Onboarding KPIs 93

Userpilot

MARCH 24, 2024

Looking for user flow examples to inspire your UX design process ? This article shows you 11 examples across different user journey stages. We also cover best practices to help you create logical user flows and develop memorable user experiences. Discover user paths to app actions.

Data Visualization 95

Data Visualization Customer Feedback Analytic Tools User Testing 95

Userpilot

MAY 27, 2024

In this article, we cover the basics of product thinking: What it is, how to adopt it, and how to bring it to life to drive product-led growth. TL;DR Product thinking is the process of identifying problems and coming up with solutions by placing the user in the center. Let’s get started. The Mom Test.

Research Software 94

Research Software Analytic Tools Feedback Software Data Visualization 94

Userpilot

MARCH 4, 2024

Looking for ways to uncover behavior patterns (UX) and optimize your product experience? In this article, you’ll learn: Behavioral design principles to incorporate in your user interface and experience. Six methods to identify behavioral patterns that influence user behavior. Book a demo now to begin.

Data Visualization 88

Data Visualization Feedback Software Analytic Tools Research Software 88

Userpilot

MARCH 15, 2024

TL;DR A customer journey map represents the steps users take when interacting with your brand. Understanding these steps and the motivations behind them enables you to support customers in succeeding with your tool. User emotions. User actions. Proposed solution. Segment your users with an in-app welcome survey.

Data Visualization 91

Data Visualization Analytic Tools Feedback Software Research Software 91

Userpilot

MAY 7, 2024

Frustrated trying to design interactive software walkthroughs that drive activation? It’s a common experience. We handpicked a few of the best SaaS walkthrough examples and explained what made them great. We also covered best practices to ensure your walkthroughs get high user engagement.

Feedback Software 98

Feedback Software Analytic Tools Reporting Tools Customer Communications 98

Userpilot

FEBRUARY 20, 2023

We also have a quick look at Userpilot as an alternative for each of the tools. How does this sound? TL;DR Product analytics is the process of collecting and analyzing data about product usage and user behavior. Pendo is a product adoption platform famous for high-quality analytics solutions.

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Reporting Tools 95

Userpilot

DECEMBER 13, 2023

How do you develop a robust UX strategy? We also look at: What a UX design strategy is Why it’s important Its core principles and elements A practical example of a company with well-established UX strategies Let’s dive right in! Want to see how Userpilot can help you inform and implement your UX strategy?

Research Software 84

Research Software Analytic Tools Feedback Software User Testing 84

Userpilot

JULY 14, 2023

What is a product analytics framework and why is it important? We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. Solid product analytics tools include Amplitude , Google Analytics 4 (GA4) , and Hotjar.

Analytic Tools 73

Analytic Tools Data Visualization Feedback Software Research Software 73

Userpilot

JULY 31, 2023

Looking to improve the user experience for your app? From making small UX design changes like adding progress bars to your forms to implementing a data-driven personalization strategy, there are many things you can do to enhance the experience better. Create an inclusive user experience design process.

Feedback Software 87

Feedback Software Analytic Tools Research Software Customer Experience 87