Userpilot
FEBRUARY 28, 2023
Any product manager should know how to quickly put together a comprehensive customer feedback form: they’re a secret weapon for unlocking deep user insights and gathering quality feedback. TL;DR A customer feedback form is a way to gather customer feedback in a structured way.
freshtrax
MAY 21, 2024
This article focuses on the highlights from the part of the discussion relating to the impact of AI on the design industry. One area where the impact of AI technology is noticeable is in what we call “crowdsourcing businesses.” It seems that sales of major crowdsourcing services, such as illustration, have significantly decreased.
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freshtrax
DECEMBER 9, 2021
User research is not an exception, and it is crucial to devise appropriate methodologies and documents that go beyond direct translation. In this article, I will share key insights on three aspects of user interviews: Recruiting. There is also a major difference in the landscape of user research. Recruiting.
Userpilot
SEPTEMBER 8, 2022
In this article, we’ll be talking about the importance of help centers. A help center is an in-app self-serve support system designed to help customers solve their problems inside the product. A help center is an in-app self-serve support system designed to help customers solve their problems inside the product.
The Product Manager Coach Blog
SEPTEMBER 5, 2023
In this article, we’ll delve deep into the importance of networking for product managers, drawing upon years of experience and insights from industry leaders. Innovations arise daily, and staying ahead isn’t just about skill—it’s about insights. It includes tech enthusiasts, market researchers, and even end-users.
Product Innovation Educators
JULY 15, 2016
Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes. Defining customer needs with jobs-to-be-done theory. New product development frequently begins by having keener insights into customers’ needs than competitors do.
Userpilot
MARCH 3, 2022
Helping your users get the most out of your product is an important (and tricky) job. In this article, we’re going to look at ten excellent SaaS knowledge base examples and look to reverse-engineer some valuable tactics you can use when creating your knowledge base for self-service support. Ready to get started?
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