Roman Pichler

NOVEMBER 2, 2021

Listen to this article: [link]. A development team does a good job if the following three conditions are fulfilled: First, the group reliably meets the agreed sprint goals and delivers product increments that offer a great user experience and exhibit the desired software quality. What is Bad Performance? But this would be wrong.

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Weak Development Team Development Software Review Technical Review 328

Roman Pichler

APRIL 13, 2021

Listen to this article: [link]. Then take into account the product goals on the product roadmap to discover additional KPIs. This, of course, assumes that you have a validated product strategy and a realistic product roadmap in place. What are KPIs? Without KPIs, you end up guessing how well your product is performing.

Feedback Software 156

Feedback Software Data Visualization Analytic Tools Research Software 156

Mind the Product

FEBRUARY 15, 2018

Much has been written about the process of creating product roadmaps, not least the six great articles written by my own team. I believe the actions of a product leader all too often are the root cause of a “bad” roadmap. I would define a good roadmap as one that the team understands and feels ownership over.

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Roadmap Weak Development Team Leadership Research Software 167

Intercom, Inc.

MAY 25, 2022

At Intercom, we aim to run less software. This allows engineers to observe production without the need to write any additional code. . Search underpins a whole host of core Intercom features – Inbox Views , API , Articles , the user list, Outbound , Reporting , Resolution Bot , and our internal logging systems. .

Reporting Tools 252

Reporting Tools Customer Experience Data Visualization Software Review 252

ProductPlan

MARCH 5, 2021

This article tackles one of the areas that gets the most interest from product managers: how can they use an essentialist approach to create and communicate better product roadmaps ? To ensure you’re adding the right features and initiatives to your product roadmap, I’ve outlined several suggestions here.

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Roadmap Customer Experience Product Research Vision 116

Roadmunk

SEPTEMBER 21, 2017

I’m constantly consuming articles on product management, product culture, startups and entrepreneurship to bolster my career as a product person and leader. This list is not the be all end all; there are countless ‘must-read’ articles for PMs. I’ve hand-picked articles that specifically helped me during key moments in my career.

Article 81

Article User Testing Product Research Technical Review 81

Intercom, Inc.

MARCH 16, 2022

The secret to Intercom’s success in this realm is simple: years of consistent, careful, and multi-faceted cultural, organizational, systems and software engineering work. For engineering teams, getting code to production as quickly as possible in small batches allows us to learn and iterate. Here’s how we do it.

Software Review 118

Software Review Technical Review Systems Review Management 118

Userpilot

JANUARY 7, 2020

Roadmapping is a crucial part of every product manager’s role, but it’s safe to say a lot of PMs don’t particularly enjoy it. Luckily, there are some excellent product roadmap tools out there to help make it more bearable. In this article, we’re going to look at the most popular product roadmap tools. Productboard.

Feedback Software 103

Feedback Software Roadmap Customer Feedback User Testing 103

ProductPlan

AUGUST 17, 2020

Much has been written over the last few years on the idea of the featureless roadmap , which challenges product teams to present their plans grounded more in strategic vision – or by themes – rather than a laundry list of specific features. How to Decide on Roadmap Themes that Produce Meaningful Outcomes.

Onboarding KPIs 100

Onboarding KPIs Roadmap Customer Experience KPI 100

Hutwork

MARCH 9, 2018

And as a product manager finding out how others made a strategy work, whether it was implementing a road-map software or avoiding other’s pitfalls can make or break your product’s success. Magazine reports that most CEOs read at least a book a week, and this doesn’t include blogs, articles, podcasts, and videos they devour, too.

Article 82

Article Feedback Software Research Software User Testing 82

Intercom, Inc.

NOVEMBER 30, 2021

. “The real value support software offers is in the approach it enables and how it impacts the customer and team experience” But here’s the thing: a toolset is not a strategy. Sure, you can compare different software packages by their features, but that’s like marrying someone based on their dating profile.

Technical Review 249

Technical Review Feedback Software Analytic Tools Reporting Tools 249

The Product Coalition

MAY 8, 2018

Handover is a crucial process in the software lifecycle, and it may turn out to be costly and harsh unless you take the appropriate precautionary steps to make it smooth and downtime-free. The following article answer the question how to transfer software development works to another programming team. feel free to read Micha?’s

Feedback Software 60

Feedback Software Research Software Software Review User Testing 60

Userpilot

SEPTEMBER 29, 2023

In this article, we've got a comprehensive review of the entire product development process. designing screens, writing code, running tests), product management is a broader concept that encompasses strategy , vision, and product-market fit. Next up, you need to validate the idea before you start writing code.

User Testing 89

User Testing Feedback Software Research Software Product Research 89

Userpilot

MAY 30, 2024

This article provides a detailed guide, covering: What is customer sentiment, and why does it matter for your bottom line? Collect customer feedback via multiple channels (surveys, user interviews, social media reviews, and so on). Customer review on G2. Visualize customer sentiment code-free with Userpilot.

Analytic Tools 84

Analytic Tools Feedback Software Data Visualization Research Software 84

Roman Pichler

MAY 11, 2021

Instead, you should engage the stakeholders, leverage their expertise, and generate as much buy-in as possible , as I explain in more detail in my article “ Stakeholder Management Tips for Product People.” Unlike traditional approaches to software development, Scrum does not offer the role of a project manager.

Weak Development Team 328

Weak Development Team Product Research User Testing Customer Experience 328

PMLesson's Ace the PM Interview

DECEMBER 14, 2020

A common question for product managers, project managers, technical program managers, and software developers alike is what methodology to use given a project. These questions and more will be answered in this article. Think about the complexity involved in developing and releasing a piece of software.

Technical Review 98

Technical Review Development Team Review Agile Software Review 98

The Product Coalition

DECEMBER 25, 2023

Source: [link] I would like to thank Tremis Skeete, Executive Editor of Product Coalition for his valuable contributions in the writing of this article. More of my previous thoughts on the subject can be found in a previous article I wrote. Why is change management in enterprise software so hard? Why is that?

Analytic Tools 120

Analytic Tools Data Visualization Software Review Customer Experience 120

The Product Coalition

SEPTEMBER 8, 2022

I thought we were in good shape, given that this was the next release of an existing software product. In the software or digital world, it’s about managing code, the product, through the steps of its lifecycle from ideation to sunset. A path that shortens time to results, accelerates growth and reduces waste due to rework.

Software Review 104

Software Review Product Research Onboarding KPIs Government 104

Product Talk

APRIL 11, 2018

” Writing code is a perfectly valid way to learn, if it’s the fastest way to learn. Writing code is a perfectly valid way to learn, if it’s the fastest way to learn. The key with discovery is speed of learning, not speed of writing code. If writing code helps us learn faster, by all means do it. Tweet This.

Product Research 172

Product Research Customer Experience Software Review Feedback Software 172

ProductPlan

APRIL 11, 2019

Product management owns the roadmap. But that doesn’t mean the roadmap is an internal document for the product team’s eyes only. If they want their products to succeed, product managers need to share their roadmaps with other teams across the company. Keep your roadmap’s contents at the strategic level.

Roadmap 80

Roadmap Data Visualization Software Review Product Research 80

Roman Pichler

FEBRUARY 2, 2021

Before the advent of agile frameworks like Scrum , a product person—the product manager—would typically carry out the market research, compile a market requirements specification, create a business case, put together product roadmap, write a requirements specification, and then hand it off to a project manager. Looking into the Crystal Ball.

Agile 249

Agile Product Research User Testing Feedback Software 249

Userpilot

APRIL 22, 2024

In this article, we’ll share 17 best practices that you can implement today to increase retention , revenue, and engagement. Encouraging referrals and reviews to expand word-of-mouth. Implement the customer success best practices with Userpilot code-free. This can involve asking your most loyal users to write a G2 review.

Analytic Tools 71

Analytic Tools Feedback Software Research Software Customer Experience 71

Userpilot

SEPTEMBER 24, 2020

So since Reicheld published his seminal Harvard Business Review article “ The One Number You Need to Grow ” in 2003 – NPS rapidly grew to prominence. What to Look For in NPS Tools & Best NPS Software. Some of the cheaper NPS software out there forces you to compromise on customization for a lower price.

Analytic Tools 83

Analytic Tools Feedback Software Data Visualization Software Review 83

Roman Pichler

FEBRUARY 2, 2021

Listen to this article: [link]. Before the advent of agile frameworks like Scrum , a product person—the product manager—would typically carry out the market research, compile a market requirements specification, create a business case, put together product roadmap, write a requirements specification, and then hand it off to a project manager.

Agile 156

Agile Product Research User Testing Feedback Software 156

Userpilot

JULY 27, 2021

Listen to your customer's feedback and prioritize your roadmap where it makes sense. Ask promoters to review your product on important platforms like G2 and drive social proof. Here’s how a net promoter score survey looks in Userpilot: Build in-app NPS surveys with no code. Use NPS to prioritize your roadmap.

Feedback Software 98

Feedback Software Analytic Tools Product Research Onboarding KPIs 98

Intercom, Inc.

JUNE 3, 2019

And what makes this even harder is that, because PMs own so few clear deliverables (such as code or designs), it can be tricky to pinpoint what exact impact a PM had on a team. The result is that performance reviews can be hard to do well, consistently, across multiple managers. But, frankly, they’re a pain in the ass to write.

Product Management 208

Product Management Product Manager Software Review Customer Feedback 208

UX Planet

FEBRUARY 21, 2024

As a Product Designer working in a high-performing software team, I am tasked and responsible for championing user value, ensuring that the end user's needs are met when using the product. Instead of waiting for an annual review, gather feedback every fortnight (e.g. 2–3 months) to make constant improvements. Thanks for reading.

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Feedback Software Research Software User Testing Product Research 91

Userpilot

APRIL 8, 2021

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. If you’re looking for quality customer analytics software for your business, you’re in the right place. What is Customer Analytics Software? Best Customer Analytics Software 1.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

The Product Coalition

MARCH 18, 2021

Businesses and individuals are increasingly making SaaS (Software-as-a-Service) applications their choice software platform for their business needs. Are you an enterprise business leader or a start-up leader planning to offer your software product as a SaaS platform? billion in 2020 to $307.3 billion by 2026. billion by 2026.

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Feedback Software Research Software Reporting Tools User Testing 130

Userpilot

APRIL 22, 2024

This article aims to simplify feature analysis. Review feature usage data. For example, Xero, the online accounting software, has a feature that automates tax calculations based on the tax rates and rules of the user’s configured region. Add these to your product roadmap and create buzz when you launch them.

Data Visualization 83

Data Visualization Analytic Tools Feedback Software Weak Development Team 83

Userpilot

NOVEMBER 15, 2021

UserGuiding is a no-code tool for user onboarding. To make an informed decision before you invest in the software, it's essential to understand the benefits and drawbacks of UserGuiding: Pros. UserGuiding reviews. Let's take a closer look at some of the user reviews that their customers posted online.

Analytic Tools 83

Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 83

Userpilot

JUNE 30, 2023

In this article, we will cover the voice of the customer methodology. With Userpilot , you can create surveys code free from scratch or benefit from our templates, trigger automated answers, or follow-up questions to user responses. Online reviews: Allow customers to share their opinions and experiences publicly on review websites.

Customer Feedback 85

Customer Feedback User Testing Feedback Software Data Visualization 85

The Secret PM Handbook

AUGUST 4, 2017

” In this case, the previous observations are the articles I’ve been posting on the blog. In this article, I tie the older posts to the framework. Create A Compelling Product Vision By Writing The (Amazon) Review First. How To Make Meaningful Estimates For Software Products , Part 2 , Part 3. Infrastructure.

Framework 170

Framework Product Management Product Manager Weak Development Team 170

Agile Velocity

MAY 3, 2024

Once your transformation strategy is in place it is time to sequence the journey into a transformation roadmap. Creating Your Agile Transformation Roadmap Embarking on an Agile Transformation can be daunting without a clear roadmap to guide the way. If you’d like to create your own custom transformation roadmap, contact us.

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Agile Data Visualization Feedback Software Reporting Tools 92

The Product Coalition

SEPTEMBER 29, 2022

I am so sorry but this article might make you rethink some organizational decisions you have made in the past. The innovation roadmap In the typical innovation-friendly method. We try to understand user’s habit, their triggers, and what makes them click and tick ( watch out for an article with this article).

Feedback Software 104

Feedback Software Research Software User Testing Technical Review 104

Userpilot

MARCH 17, 2022

People are not likely to find value in a software product if they are left alone to figure everything out. But proper user onboarding helps you avoid all that, and that’s exactly what we’ll be discussing in this article. This in turn makes them want to invest time and money into using your software to meet their needs.

Analytic Tools 100

Analytic Tools Feedback Software User Testing Customer Experience 100

Userpilot

APRIL 28, 2022

Onboarding software is in high demand for SaaS product managers , and with good reason – the market is booming. This article is going to dive into the Appcues vs Pendo debate and try to answer a key question… Which is the better tool for driving customer success? Better onboarding software alternative.

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Analytic Tools Feedback Software User Testing Customer Experience 83